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Luận văn thạc sĩ UEH low intrinsic motivation–problem of esnetworks vietnam co , ltd
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UNIVERSITY OF ECONOMICS HO CHI MINH CITY
International School of Business
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Nguyen Huu Quynh Phuong
LOW INTRINSIC MOTIVATION–
PROBLEM OF
ESNETWORKS VIETNAM CO., LTD.
MASTER OF BUSINESS ADMINISTRATION
Ho Chi Minh City – Year 2018
LUAN VAN CHAT LUONG download : add [email protected]
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UNIVERSITY OF ECONOMICS HO CHI MINH CITY
International School of Business
------------------------------
Nguyen Huu Quynh Phuong
LOW INTRINSIC MOTIVATION–
PROBLEM OF
ESNETWORKS VIETNAM CO., LTD.
MASTER OF BUSINESS ADMINISTRATION
SUPERVISOR: TRAN HA MINH QUAN .PhD
Ho Chi Minh City – Year 2018
LUAN VAN CHAT LUONG download : add [email protected]
3
Executive summary
Vietnam has recently been regarded as a prospective destination of foreign investment
presented with its high-speed development. In which Japan is the leading economic partner
of Vietnam, the leader in ODA, the second largest foreign investor, the third largest tourism
destination and the forth major trading partner of Vietnam. As one of the leading. However,
there are potentially existing problems in the company which may reduce the competition
edge of organization and harm to its culture. This research was commissioned to examine
what problem in Esnetworks Vietnam Co., Ltd., the causes leading to problem are and to
suggest the validated solutions to deal with problem, which are in line with company’s policy
and resources.
Method of the analysis is combination between theory-informed and validated data,
collected through interview and survey to identify and confirm existence of the problem as
well as causes and alternative solutions.
From the general diagnosis of potential problem at Esnetworks Vietnam Co., Ltd.,
findings suggest the existence of low intrinsic motivation as the main problem. The study
examines 03 main Departments within the Company especially Business Avisory
Department. Low intrinsic motivation is analyzed in terms of its existence, antecedents,
consequences, and solutions are proposed to tackle such a problem. Finally, this report
indicates organization of actions to deal with problem in the lead time of one year and limited
budget approved by the company.
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Recommendations discussed focus on two main causes of low intrinsic motivation
within the Company, which are job characteristic and Compensation and Benefits. The report
also investigated three accordant solutions:
- Conduct clear job description
- Provide ideal working environment
- Complete the system of compensation and benefits
Total estimated cost to implement these 3 solutions is approximately 253 mil VND,
which is in line with company’s approved budget of 255 mil VND while benefit brought is
453 mil VND.
Since there is limitation of time and resources constrain as well as research exist such as the
current company conditions data did not provide enough information and only sample of
interviews are performed. However, the report provides diversified and validated data in
conjunction with theory to propose meaningful suggestion for Esnetworks Vietnam Co., Ltd.
to strengthen its personnel resources and organization behaviors.
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I. INTRODUCTION
1. The Company background
Firstly established in Vietnam in 2008 with initial name is Flagship, Es Networks
Vietnam Co., Ltd. (herein after referred as “Es Networks VN” or “The Company”) is 100%
directly invested by Es Networks Japan Co., Ltd. As described in the Figure 1, the Company
focuses on three segments: market entry, accounting/tax/labor, M&A and other services.
With an aim of establishment, Es Networks Vietnam’s main vision is to provide professional
consulting services such as accounting, investment and Human Resource services for
Japanese clients who have investment activities in Vietnam. The Company provides
consulting service for all procedures and problems from establishment to termination the
operation of the clients.
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