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SUMMARY

A REVIEW OF THESES ON MOTIVATION AND JOB

SATISFACTION OF HEALTH WORKERS IN HOSPITAL IN

VIETNAM: A STUDY OF HANOI SCHOOL OF PUBLIC

HEALTH

Background: Human Resource for Health is an

important contributor to the quality of health care

sen/ices. Research on health workforce has been the

concern of health organizations and hospital

managers Severals theses on health workforce and

job satisfaction have been conducted recently

However there has not been consistency in research

methodology and approach We conducted a

research to review the theses at Hanoi School of

Public Health which are related to job satisfaction of

health workers Our research aims to 1) Summarize

some results on job satisfaction of health workers in

the hospitals, 2) Analyze the methodology used in the

assessment of job satisfaction of health workers in

the hospitals.

Methods: Literature review

Conclusions:

Almost theses applied Herzberg conceptual

framework, however, there are differences between

factors related to job satisfaction of health workers

As some questionaires were not validated, the

quality of results could be influenced

Almost research did not clearly mention purpose

and significances of qualitative results. Three major

factors dissatisfied health workers the most including

Remuneration, Working Environment and

Recognition.

Keywords: Motivation, job satisfaction, health

workers, hospital.

TAI LIEU THAM KHAO

1. World Health Organization. Working together for

health: World Health Organization. 2006.

2. Ministry of Health. JAHR 2012: Improving quality

of medical services. Joint Annual Health Review 2012.

2012.

3. Ministry of Health. JAHR 2009: Health workforce

in Vietnam. Joint Annual Health Review 2009. 2009.

4. Herzberg. Motivation-hygiene profiles: Pinpointing

what ails the organization. Organizational Dynamics

1974.

5. Paul Krueger KB, Lynne Lohfeld, H Gayle Edward,

David Lewis & Erin Tjam,. "Organization specific

predictors of job satisfaction: findings from a Canadian

multi-site quality of work life cross-sectional survey",

BMC Health Services Research 2002.

6. Le Thanh Nhuan. Thyc trgng ngudn nhan lyc va

sy hai Idng doi vdi cdng viec cua nhan vien y te co sd

huyen Binh Xuyen, tinh VTnh Phuc nam 2008.

NHAN XET DAC DIEM LAM SANG, HINH ANH NOI SOI VA MO BENH HOC

BENH TRAO NGlflJC DA DAY THUC QUAN TAI BENH VIEN K

t6 m tAt

Vi$t Nam l i qu6c gia cd ty I$ b$nh viim lo it dg

ddy, trio nguxyc d? cfdy, thi/c quin cao, mQt so

tnrdrng hq/p b$nh & giai do$n muQn kh6ng duxyc dieu

trj kip thdi sS g iy b iin chung nhw lo it n$ng, ung thw

thi/c quin. Nghiin ciru duxyc tiin hinh tir 2/2010 -

11/2010 trin 115 b$nh nhin v&i phuxyng phip md t i

tien cuv nhim tim h iiu d$c diim ISm sing, hinh in h

TRAN VAN THU AN

noi soi mo binh hoc binh trio nguxyc da d iy thi/c

quin. Cong cu thu thip thong tin bing c iu hdi dinh

g ii mire do trieu chimg.

Ket qua nghiin cuv cho th iy b$nh nhin nam gidi

m ic binh it han nCr, nhdm tudi n iy hay gSp tir 31 -

40 tudi. Thai gian m ic binh it n h it dux&i 1 tuin v i l&n

han 12 thing. Binh hay t ii phit. Triiu chimg lim

sing: 35,7% Q ndng don thuin, 27% a ndng k it hap

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