eknowledge transformation phần 10 pptx

S t a n d a rds, Processes and

Marketplaces for e-Knowledge

Eve ry organization needs to pre p a re for

the implications of advances in In t e r n e t

technologies and standards, and the

extended sharing of e-knowledge thro u g h

p a rtnerships and marketplaces. The fol￾l owing two actions will pre p a re organiza￾tions for the seamless internal and external

sharing of know l e d g e .

Monitor the latest developments in

standards and processes for information

sharing. Translate into clear explanations

of the implications of e-knowledge

standards for your enterprise. Develop

organizational stories of e-knowledge

transformation.

Your organization should be aware of

technology and standards deve l o p m e n t s

and their implications relating to the fol￾l owing key are a s :

• e-learning and e-know l e d g e

• In t e r n e t / Semantic We b / Gr i d

• Web services (XML, SOA P, UDDI,

W S D L )

• “ Di s ru p t i ve” technologies as they

e m e r g e

Translate these new and pro s p e c t i ve deve l￾opments into succinct and believa b l e

descriptions of organizational transforma￾t i o n .

a. Cross-functional Wo rking Teams and

Web Sites for Pooling In s i g h t s . This is an

i m p o rtant role for a small working team in

your organization, with membership drawn

f rom across the enterprise. In a unive r s i t y,

this would invo l ve participants from the

CFO, library, IT Division, and academic

affairs areas. In a trade association, tech￾n o l o g y, marketing, membership, pro d u c t

d e velopment, and publications would

need to engage. Corporate working gro u p s

would need to reflect the full spectrum of

p l a yers. The arcane details of standard s

d e velopment are well beyond the intere s t

of all but a few, but the implications touch

e ve ry part of the organization.

b. Engage Broad Cro s s - Sections of the

Enterprise in St o rytelling about e-Kn ow l -

edge. Do n’t just share stories (of successes

and failures); get people to tell t h e i r

stories. Get them to talk about the use of

e - k n owledge in their words as a way to

d i s c over the importance of standards. Us e

the enterprise portal/intranet to share

stories, ideas, and perspectives, and to

stimulate dialogue with broad cross sec￾tions of the organization. The consensus￾building phase of standards deve l o p m e n t

and understanding e-knowledge is all

about developing common understanding

based on industry re q u i rements and input.

c. Pa rticipate in Ex t e rnal Wo rking Gro u p s .

If your organization has a stake in the out￾comes of standards development then it

needs to discern a point of engagement in

the process. Possible choices include IMS,

W3C, IEEE LTSC, GKEC, PRO M E￾TEUS, or national standards bodies.

E x e m p l a ry Resourc e s :

A rticulating the Importance of

e-Knowledge for an Enterprise

Many organizations have touted the

i m p o rtance of these developments for

their stakeholders. Check out the follow￾ing examples of organizational documents:

• e-Learning Technical St a n d a rd s .

NHSU Project Management Gro u p.

w w w. d o h . g ov. u k / n h s u n i ve r s i t y /

• St a n d a rds Australia Knowledge Po rt a l .

k n ow l e d g e . s t a n d a rd s . c o m . a u

• World Bank Web site for insights on

s t o rytelling in knowledge management.

w w w. w o r l d b a n k . o r g

1 4 8 Tr a n s f o rming e-Knowledge

Achieving Success in the Emerging e-Knowledge Industry

The micro-modular-based

model is a revolution coming in

the world of content that

promises to be as radical and as

profound as any that have

preceded, including the printed

word, the Gutenberg press, and

HTML on the Web.

Wayne Hodgins

9 .

S t a n d a rd s