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eknowledge transformation phần 9 pdf
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Tr a n s f o rming e-Knowledge 1 3 3
enterprises refine routines, policies,
p rotocols, use of auto-tagging tools and
agents, and explore alternate sources of
e - k n ow l e d g e ;
• p ri c e of individual units of digital
k n owledge will decline dramatically in
the face of competition (including exc e llent sources of free e-know l e d g e ) ,
diminishing costs of production;
• p remium prices will be accepted by individuals for particular combinations of
content, context, and tradecraft embedded in performances and experiences;
• new markets for an individual’s or enterp ri s e’s e - k n owledge will be opened by ek n owledge marketplaces;
• c reation and use of knowledge will be
combined in many settings (e.g. communities of practice) resulting in a sort
of barter and free access for insiders; and
• new patterns of interactivity will enable
dramatic reductions in the cost and price
of cohort-based learning experiences.
One cannot precisely predict with elegant
p recision the combination and range of
choices that will constitute the e-know ledge and e-learning marketplace of the
f u t u re. One thing is clear: e-know l e d g e
will enable a new range of choices that
will put the learner and knowledge seeker
in the drive r’s seat.
What are the top three success stories
you have come across of e-learning in
action? 1) Jones International
University, which is the first fully
accredited entirely online university
in the USA and possibly the world;
2) Duke University Fuqua School of
Management for running the most
expensive online MBA program with
a tuition fee of US $85,000—proving
that people will pay for quality online
education; and 3) MasterTutor.com, a
little known but genuine effort which
has a few thousand middle-class
Indian students paying a few
thousand rupees as fees per course.
Madan Pant,
Interviewed by Madanmohan Rao.
D i s ruptive Reinvention from New Com -
petitors and Innovators. For some time,
traditional learning models have been challenged by open universities, many of which
e n roll hundreds of thousands of physical
and virtual learners. To d a y, lowe r - c o s t ,
c o h o rt-based learning practices are being
d e veloped in emerging markets in Asia and
in Central and South America by Ma s t e rTu t o r.com, NTT, Ne x t Ed, ITESM, Un i s y s ,
and others. These models are driving dow n
the cost and price of e-learning and know ledge sharing. They will be refined in these
settings and pro g re s s i vely applied to
m a rkets in developed nations. T h e
p rocesses, routines, and tradecraft used by
these pioneering providers will be utilize d
by other prov i d e r s .
When a new model changes the
economics of an industry and is
difficult to replicate, it can by itself
create a strong competitive advantage.
Joan Magretta, 2002
Le veraging Rela tio nships . The most
successful business models in the eK n owledge Economies will be based on
l e veraging and extending existing re l a t i o nships. Whether it invo l ves creating or
Best Practices , Business Models , and Strategies
He who wishes to teach us a
truth should not tell it to us,
but simply suggest it with a
brief gesture, a gesture which
starts an ideal trajectory in the
air along which we glide until
we find ourselves at the feet of
the new truth.
Jose Ortega y Gasset