Tài liệu Basic Troubleshooting Process 2 doc

1-4 Semester 8 Internetwork Troubleshooting v1.0 - Lab 1.2.9.2 Copyright  2001, Cisco Systems, Inc.

Lab 1.2.9.2: Basic Troubleshooting Process 2

WAN Network 2

192.168.0.96 /30

WAN Network 1

192.168.0.100 /30

SanJose1

Objective

Apply the basic troubleshooting model from the last lab to a simple network

problem.

To perform this lab read the scenario to make sure that you understand the

problem from the user’s standpoint, follow the lab steps, and apply any basic

troubleshooting skills that you learned in earlier Cisco courses. Remember that

for this lab we are concentrating on the troubleshooting model, not any

particular IOS commands.

Scenario

The SanJose1 router went through a configuration upgrade over the weekend.

On Monday morning users on the SanJose1 LAN claim they cannot access any

network resources but their local applications still function.

Step 1

Configure a workstation with the following settings and attach it to the Fast

Ethernet or Ethernet interface on any router:

IP address: 192.168.0.34 (or any valid host in subnet 192.168.0.32 /27)

Subnet mask: 255.255.255.224

Default Gateway: 192.168.0.33