Dictionary of Travel, Tourism and Hospitality Part 3 potx

DICTIONARY OF TERMS

C

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customs channels

(a) Green channel for passengers with nothing

to declare.

(b) Red channel for passengers with goods

liable for duty.

(c) Blue channel for passengers arriving in a

member country from within the Euro￾pean Union.

cutting in line North American term for the

practice of queue jumping.

cyclic(al) menus A series of menus repeated

by a catering establishment at set periods of

time, sometimes weekly but more commonly

three- or four-weekly.

cyclone A circular storm circulating anticlock￾wise in the northern hemisphere and clock￾wise in the southern hemisphere round a

centre of low barometric pressure.

50DICTIONARY OF TRAVEL, TOURISM AND HOSPITALITY

D train (Durchgehender Zug) German term

for an express train.

dacha A Russian country cottage, commonly

owned or part-owned through a cooperative,

or rented by city dwellers for holidays

(vacations).

dahabeeyah Originally sailing boat on the

Nile, now motorized.

Dalasi (D) Unit of currency of The Gambia.

dale A broad open valley mainly in northern

England, a term often used in place names.

dam A structure built across a river to hold

back water for such purposes as flood control,

irrigation or storage. Sometimes a distinction is

drawn between a dam and a barrage, the

former but not the latter being used for power

generation. A well-known example is Hoover

Dam on the border of Arizona and Nevada,

USA, which is a major tourist/visitor attrac￾tion, and Lake Mead, created by the dam, a

large water recreation area. In some countries,

e.g., in Australia, a dam denotes a man-made

body of water or reservoir, not just the struc￾ture itself.

damper Australian expression denoting a

bush loaf made from flour and water. It

symbolizes outback tourism where travellers

gather around a camp fire with tea boiled in a

tin container called a billy.

database Collection of data nowadays

commonly stored on a computer and retriev￾able from a shared file for different purposes.

Hence, database marketing, the collection,

storage, analysis and use of a database, which

enables customer behaviour to be predicted

through analysis of customer characteristics

and past behaviour. See also direct response

marketing.

DATAS II US computer reservation system

(CRS) owned by Delta Airlines, which merged

with PARS; both were replaced by Worldspan

system in 1990.

datum level/line The zero altitude base for

the measurement of elevation. For British

official maps heights above the sea level are

derived from the mean sea level at Newlyn,

Cornwall, England.

day rate

(a) The rate available in some hotels for

daytime use of bedrooms, particularly

common in airport hotels.

(b) The rate charged to conference delegates

for a day’s attendance, which normally

includes morning coffee, lunch and tea, in

addition to participation in conference

sessions.

day visitor A visitor who does not stay

overnight in the country or place visited. Also

known as an excursionist. See also same-day

visitor.

Day Visits Survey (DVS/UK) Household

sample survey conducted every second year

since 1992 (pilot) and 1994 (full year) and

sponsored by a consortium led by the

Countryside Agency and the Department of

Culture, Media and Sport.

daylight saving time Local time observed

by certain countries for part of the year,

normally one hour in advance of the local

standard time, in order to extend the period of

daylight at the end of the working day; in the

UK known as British Summer Time (BST).

days of service For most purposes the calen￾dar week in travel and tourism begins on

Monday. In timetables and other published

material, days of service are often designated

by numerals 1-7, beginning with Monday = 1.

D