Thực trạng dịch vụ cung ứng nhân sự tại công ty TNHH Việc Ơi

TRUONG B�I HOC MO TP. HO CHI MINH

I<HOA QUAN TRJ KINH DOANH

HQ va ten sinh vien: Trang Le Nam Ha

,

Ma so: 1354010071

CHUYEN DE THUC TAP TOT NGHIEP

• • •

THUC TRANG DICH VU CUNG UNG NHAN • • • •

SU TAI CONG TY TNHH VIEC 01

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Nganh: Quan tri kinh doanh

Chuyen nganh: Quan tri nhan Ive

Giang vien hu6ng dfin: GV. Vu Thanh Hi�u

TP. H6 Chi Minh, thang O 1 nam 201 7

LOI CAMON

Trai qua ba thang thgc t�p tl;li b<) ph�n tuySn d\lng cua c6ng ty TNHH Vi�c

Oi, d6 la khoang thai gian het sue kh6 khan do kha ll;l llim vai moi truang doanh

nghi�p. T§t ca m9i thu d6u mai me nhung chinh thai gian nay t6i da duqc h9c nhi6u

Iden thuc thµc te, tich lily duqc nhi6u kinh nghi�m thµc S\X b6 ich cho ban than nha

vao cac cong vi�c duqc giao nhu m<)t nhan vien thµc sµ.

BS horm thanh duqc d6 tai thµc t�p t6t nghi�p, d�u tien toi xin chan thanh gfri

lai cam cm den Quy th�y co khoa Quan tri kinh doanh truang di;ti h9c Mo TP. H6

Chi Minh da t�n tinh chi bao va tl;lO di6u ki�n cho toi c6 CO' h<)i thµc t�p, h9c hoi

kinh nghi�m thµc t6.

Xin chan thanh cam an th�y Vu Thanh Hi€u, giang vien hu6ng dtin toi trong

su6t qua trinh. Nhfmg y kien dong g6p cua th�y da giup toi hoan thanh t6t nh§t bai

bao cao nay.

Trong thai gian thµc t�p, t6i lu6n nh�n duqc S\X giup d5' t�n tinh tu Quy cong

ty. Toi xin chan thanh cam cm Ban Giam B6c, cac anh chi trong phong Sales, d�c

bi�t la anh Nohara, anh Anzai, chi Di�m, chi Ng9c, chi Thuy va chi Uyen. Cac anh

chi da h6 trq toi trong su6t ba thang qua ds toi hoan thanh bai bao cao nay.

Do thai gian thµc t�p kh6ng qua dai, kha nang hi�u biet cung nhu kinh

nghi�m thµc te cua ban than con hi;tn ch€, nen kh6 tranh khoi nhil'ng sai s6t khi lam

vi�c va thµc hi�n bao cao. Toi r§t mong nh�n duqc sµ g6p y cua thfiy co, anh chi dS

bai bao cao duqc hoan thi�n han.

TP. H6 Chi Minh, ngay 10 thang O 1 nam 2017

Sinh vien thµc hi�n

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Trang Le Nam Ha

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Thanh ph6 Hf> Chi Minh, ngay 10 thang O 1 nam 2017

Ky ten va d6ng dfiu

xAc NHAN ciJA GIAo VIEN HUONG DAN

Thanh ph6 H6 Chi Minh, ngay thang nam

PHAN MO DAU ...................................................................... 1

1. Ly do ch9n de tai ....................................................................... 1

2. M\lC tieu ......................................................... ······· ................................... 2

3. Phl',lm vi. ............................................................................ 2

4. Phuang phap ....................................................................... 2

5. Mo ta vi tri thvc t�p ............................................................... 2

5 1 [) b' At' I · t·:t A •A

. . 9c ang mo a c u 1e cong v1rc ... ...... ... ... ... ......... ... ... ... ... ...... .. 2

5.2. Dang tin tuyin dtmg ...... ...... ... ...... ... ......... ...... ...... ...... ... ... ........ 3

5 3 Ti k•: T •A t A

. . zm zem ung v1en ren nu;mg ...... ... ... ... ...... ... ...... ... ... ... ... ... ... .... . 3

5. 4. L9c h6 sa ung vien ... ... ... ......... ... ...... ... ... ... ...... ... ... ......... ... ....... 4

5.5. Nghe va g9i tli¢n thoqi ...... ...... ... ...... ... ... ... ...... ... ... ... ................... 4

5. 6. Tham gia vao qua trinh phong win ...... ... ... ... ... ... ... ... ......... ... ... .... 5

5. 7. Cac c6ng vi¢c khac ...... ......... ... ...... ......... ... ...... ... ... ...... ... ... ... ... 5

, '

6. Ket cau cua bao cao ............................................................... 6

PHAN 1: GICH THI$U VE CONG TY TNHH VI$C OI. ....................... 7

I G. ,

. th'" " t TNHHV.

. 1a1 ivu cong y 19c " o·· 1. ............................................. . 7

1. Thong tin ca ban ................................................................... 7

2. Qua trinh hinh thanh va phat trien cong ty TNHH Vi9c Oi .................. 8

3. T§m nhin va su m9nh cua cong ty TNHH Vi9c Oi ........................... 9

4. Nganh nghe va dia ban kinh doanh ............................................... 10

5. Tri6t ly kinh doanh cua cong ty TNHH Vi9c Oi. ............................. 11

6. Linh vvc kinh doanh cua cong ty TNHH Vi9c Oi. ............................ 11

6.1. Cung {mg dtch v1,t nhan hrc (Viecoi) ... ...... ...... ... ... ...... ...... ... ...... ..... 11

6.2. Djch v1,t cung cdp i'mg vien nang l(rc cao (Viecoi Executive) ...... ... ...... 12

6. 3. Lap h9c tdng Nhgt thuang mqi tqi Vi¢c Oi ......... ...... ...... ... ...... ... ..... 12

6. 4. Ung d1,tng tim vi¢c tren Appstore ......... ... ...... ...... ...... ......... ... ... ... ... 13

7. Van h6a c6ng ty TNHH Vi¢c Oi ......... ...... ... ... ...... ... ... ...... ... ... ... ... ... 14

3. Ca cdu t6 chu:c b9 may cong ty TNHH Vi¢c Oi ......................................... 14

3.1. Sa t/6 t6 ch(rc ....................................................................................... 14

8. 2. Chi't:c nang nhi¢m vit cua cite phong ban ............................................. 15

II. Phan tich k�t qua ho�t d9ng kinh doanh ctia cong ty TNHH V i9c di

17

1. Phan tich kit qua hogt t/9ng ciia b9 ph(tn Recruitment Consultant (trong ba

thang: 9, 10 Vet 11) ..................................................................................... 17

2. Phan tfch kit qua ho9t t/9ng kinh doanh ciia b9 ph(m Sales trong 3 thang (thang

9, 10 va 11) ................................................................................................. 19

3. Kit qua hogt t/9ng ldnh doanh ciia cong ty TNHH Vi¢c Oi ....................... 21

3.1. Giai t/ogn 1 (tt'r thang 3 ain thang 5) .................................................. 22

3.2. Giai t/ogn 2 (tt'r thang 6 ain thang 8) .................................................. 23

3.3. Giai t/ogn 3 (tt'r thang 9 ain thang 11) ................................................ 24

4. Danh gia hi¢u qua cong tac cung u:ng nhan sir cua cong ty TNHH

Vi¢c Oi .......................................................................................................... 25

PHAN 3: THlfC TRANG DlCH V(J CUNG UNG NHAN Slf TAI CONG TY

TNHH VI$C dI .............................................................................................. 27

I. Khai quat vS phong Sales ..................................................................... 27

1. Ca cdu t6 clnrc ........................................................................................... 28

2 ?I.Tl.,.,

. 1vm?m v�, c I, nrc nang V t' ung VJ . t, rz p I' 1ong s a l es ....................................... .. 28

2.1. B9 phqn Sales (tuvdn dich vit) ............................................................ 28

2.2. B9 phqn Recruitment Consultant (tu vdn tuydn dwig) ........................ 29

II. Th\l·c twng dich V\l cung ung nhan S\I cua cong ty TNHH

Vi9c di. ........................................................................................................... 30

1 7'.T � ' • " 1

. 1vguon ung v1en cua cong " oh / ...................................................................... . 30

1 1 7'.T � , • " f' , t f' . "

.. 1vguo11 ung v1en tr cac rang un Vl?C ............................................... .. 30

1.2. Ngu6n u:ng vien tt'r Facebook .............................................................. 30

1.3. Ngu6n (mg vien t?r z'rng tuydn vc'to website cong t;1 .............................. 31

2. Kha ch hang ciia cong t;1 ............................................................................. 32

3. D6i tlni cgnh tranh. ..................................................................................... 33