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~ i ~
T ABLE OF C ONTENTS
INTRODUCTION..............................................................................................................................................1
WHAT IS A NETWORK? ...................................................................................5
INTERNET: A900LB MODEM IN THE ROOM...................................................................................................6
FEATURES OF NETWORKS.............................................................................................................................14
THINKING ABOUT NETWORKS......................................................................................................................26
THINKING ABOUT SYSTEMS ..........................................................................................................................31
WHAT MAKES A NET,WORK? ....................................................................................................................36
THE LIFE AND DEATH OF NETWORKS ...........................................................................................................47
NETWORKS IN ACTION ................................................................................61
THE KEYSTONE ADVANTAGE.......................................................................................................................63
THE HIDDEN POWER OF SOCIAL NETWORKS.............................................................................................80
THE TIPPING POINT.......................................................................................................................................86
NEVER EAT ALONE......................................................................................................................................93
THE WISDOM OF THE CROWDS ..................................................................................................................96
EMERGENCE ............................................................................................................................................ 100
WHO RULES AMERICA? .......................................................................................................................... 113
WRAP-UP/SUMMARY .............................................................................................................................. 116
STRATEGY: DESIGNING CLOTH ................................................................119
TO NETWORK OR TO NETWEAVE? ............................................................................................................ 120
JOIN ‘EM: GET IN WHERE YOU FIT IN....................................................................................................... 121
BEAT ‘EM: CLIMBING THE NETWORK........................................................................................................ 127
JOIN US: IF YOU BUILD IT THEY WILL COME ............................................................................................. 136
TACTICS: CHOOSING THREADS...............................................................147
YOU DOWN WITH IPP?............................................................................................................................ 148
MAPPING................................................................................................................................................. 158
MINING:DIGGING FOR GOLD ............................................................................................................... 165
BUILDING AND SHAPING:KNITTING ......................................................................................................... 168
MANAGING NETWORKS:DEPLOYMENT.................................................................................................. 182
SPREADING LIKE WILDFIRE........................................................................................................................ 194
WEAVING WEAVERS................................................................................................................................ 201
ENGAGEMENT: WEAVING THE WEB........................................................203
HUMAN BEING: APHILOSOPHICAL PORTRAIT......................................................................................... 205
HUMAN DOING: A PRACTICAL PORTRAIT ............................................................................................... 225
ON BEING AN ‘I’...................................................................................................................................... 246
ONE-ON-ONE:DEALING WITH AN OTHER ‘I’.......................................................................................... 255
NETWORKING TO NETWEAVING..............................................................292
AVOIDING NETWORKING TRAPS.............................................................................................................. 294
SOCIETY’S GLUE........................................................................................................................................ 295
END ................................................................................................................301
AFTERWORD............................................................................................................................................. 301
APPENDIX A: SNAQUESTIONNAIRE........................................................................................................ 308
THE META-MODEL:QUALITY INFORMATION ........................................................................................... 310
INDEX........................................................................................................................................................ 311
BIBLIOGRAPHY.......................................................................................................................................... 312
MISCELLANEOUS...................................................................................................................................... 315
BOOK TITLES .................................................................................................318
~ ii ~
~ iii ~
WEAVING
NETWORKS
T HE S CIENCE AND B USINESS OF NETWORKS
AND THE
F UTURE OF NETWORKING
Byron W. Woodson II
Philadelphia, PA
Introduction
~ 1 ~
INTRODUCTION
I think many other books on ‘networking’ fall short of giving you a
complete picture of networks and networking. I am writing this book.
These other books on networking do describe a few of the individual
actions you take to be a good ‘networker.’ However, these books fail to
explain how or why these activities work and how what you do fits into
the larger context of the network. In an analogy, other books teach you
how to hook your computer to the internet, but do not tell you what
the internet is!
Imagine someone sold you a book about driving, but never
mentioned traffic lights, roads, and other drivers. They only explain
shifting, turning the wheel, accelerating and breaking. That would be
absurd, wouldn’t it? Would you feel comfortable getting on the road?
Would you know how to plan routes to your destination from where
you started?
To understand networks and networking, at least in the realm of
computers, you have to get certifications and computer science degrees.
There is even a whole branch of science dedicated to researching the
features of networks. But most of these networking books say nothing
about the properties of computer networks or even business and social
networks. They tend to slink by without discussing those things. Send
you off and wish you fun driving, lol (laugh out loud). Who could
possibly pass up the opportunity to relate ‘networking’ to the rich
metaphor of the internet?
The book you hold in your hands is not an introduction to
networking as you know it, nor as you think about it. This is not a feel
good, tip-filled book that promises to having you ‘up and running’ or
‘making millions’ in a matter of weeks or months. Nope. This is that
book about understanding what networks are and how to operate in
them. It is about understanding what you’re doing, and then doing it
well.
This book is about months and years of fun work, after all you will be
making hundreds of friends along the way. This is the kind of book
where make mental notes of things, and write stuff in the margin that
nobody else sees. This is the book that will give you those eureka and
‘oh’ moments that explain what other books haven’t. This is the kind of
book that builds character first, intelligence at a good pace and your
Weaving Networks
~ 2 ~
money slowly. Okay, there’s a little exaggeration in there, but you get
the gist.
What’s in a name
The first inkling I remember having about something deliberately
weaving and uniting different things was in the novel Chick Pea by Isha
Schwaller De Lubicz. In this book, a young Egyptian boy was tutored
to watch how animals shuttled back and forth in the natural world. He
was to watch the animals for a few days to understand the
interconnection between their activities and lifecycle.
I’ve also picked up the name netweaver by browsing through a few
blogs on the internet about Social Network Analysis and Organizational
Network Analysis. There are a few organizations popping up with the
explicit focus on building networks by introducing people, businesses
and organizations with like or complementary skills. This kind of
awareness and activity characterizes netweaving and the netweavers that
do it...
BOOK OVERVIEW
Purpose:
This book will teach each reader to understand what networks are and
how they work. The reader will also learn to measure, map, manage,
shape and build social networks, whether for business, community
service or social ends.
Beginnings
This section explains the reason for the book, the overall gist of the
book, and how it came about.
What’s all this Network Stuff?
In order to get you started networking like a master you have to know
what a network is. The hazy ideas that people walk around in their
heads is not good enough. This chapter conveys the structure of
networks from the science of network, yep, there’s a whole science that
studies networks. In this chapter I put the science of networks into
context as well as introduce you to the terminology of networks. This
will help you understand what’s in the rest of the book. It will also give
you a deeper understanding of networks than most others.
Networks in Action
While the previous section looks at the structure of networks, we now
start looking at networks actually working. This section puts the flesh
on the skeleton of the last section, showing you how networks operate
Introduction
~ 3 ~
in business, the economy, teams, super-networkers and social classes.
The aim here is to give you multiple viewpoints and filters so that when
you look at networks, you can notice a lot more of their subtle nuances
than their basic structure.
Designing a Cloth: Strategy
Having looked at basic network structure, and some real-world
examples of networks, now you can start to plan what kind of
networking you will be doing. All networking is not the same; there are
different purposes for which we network. We will address the
differences between these broad strategies, or stages, here.
Choosing a Pattern: Tactics
Whichever strategy you choose, you will need a plan of action to
execute that strategy. Hence, we have a section on the tactics of
networking. This chapter sharpens your ability to detect what’s going
on in the networks around you. This chapter also shows you how to
approach and interact with actual networks.
Weaving the Net: Engagement
Once you plan your work, you have to work your plan. To excel at
networking, you have to be a better than-average communicator. This
section shows you how to drastically improve your ability to listen and
speak with impact. This is where your networking plan meets the
people in your networks, where the pedal meets the metal. Being a
good networker is not just about knowing people, but about building
solid relationships with people. This section teaches you to form these
lasting relationships.
~ 5 ~
WHAT IS A NETWORK?
Just like you would need to know what a car and roads are before you
start driving, it would be prudent to first understand what a network
“is” before we go about talking about ‘networking.' This section will be
simple, obvious and important, all at the same time.
Before we talk about any kind of network like a business or social
network, we’ll first talk about physical networks, nets. Why? It profits
people to think about the metaphors that guide their thinking. By
examining literal networks, a lens through which we look at social,
political and business networks, we can see where these kinds of
networks are similar to and differ from physical networks.
We give the name ‘net’ to a group of strings knotted and/or woven
together, in some pattern, for some purpose. The purposes of nets
range from catching fish, to keeping bugs out of our homes (screens,
duh). We even use a kind of net in our kitchen to drain water out of
spaghetti (colander), or sift flour into a fine powder (sifter). You’re even
wearing nets (hopefully, especially if you’re in public) in the form of
your clothes.
We can think of cloth as a tightly-woven net of string not meant to
catch (fish, bugs) or separate (flour, spaghetti) but to cover our bodies.
Curtains and drapes do not cover our bodies, but are woven to keep
the sun out of our houses. Nets have different purposes. We make
some nets are designed for their substance (cloth). me nets are
designed for the spaces between their substances (strainers). People
design other nets for the substances between their spaces (fishing nets).
We can understand a net as an interlacing of materials, for some
purpose. I could wax poetic about the nature of materials, density of the
net, the space(s) between the materials and how different nets serve
different purposes, but that’ll be beating a dead horse. I talk about these
physical nets because at some other points in the book this discussion
will be directly applicable.1
1 Refer back to physical nets somewhere
Weaving Networks
~ 6 ~
But we’ll not be talking about physical nets. We’ll talk about abstract
networks. The nets we are talking about are the ties and connections
between people, businesses and organizations. We’ll use the example of
networks in the world of computers, biology, and other arenas to shed
light on how people connect to each other.
It would be completely boneheaded to think about networks without
referring to the most famous one of all: the Internet. Not only is
looking at the internet obligatory, it is probably one of the only
networks that we can actually trace its history and growth with any bit
of rigor. We can’t do that with networks of epidemics, proteins or ideas
with as much precision. here we go. I’ll look at the history and
development of the internet.
INTERNET: A 900LB MODEM IN THE
ROOM
A while back, some really smart people invented what we today know
as computers. They were big, expensive (half a million apiece), took up
whole rooms and basements in buildings. For the most part, before the
1970’s only very large companies, the federal government and a few
universities had computers.
As manufacturers made computers faster, more flexible and cheaper,
a few more businesses, universities and government departments could
and wanted to use them. When computers were originally designed,
they were relatively self-sufficient universes unto themselves. Even two
of the same computers from the same company couldn’t talk to one
another. Nowadays to get your computer to work you almost have to
be connected to the internet. My, how things have changed.
Logins and Time-sharing
In the 60’s and 70’s, more and more universities bought computers
for their researchers to use. Many of these computers were bought with
grants from the federal government to do research.
With multiple researchers wanting and needing computer time, a
problem arose that the computers, for the most part, could only do one
set of things at a time. If it was a gender, we could say computers were
men. As a researcher, in order to do your work, you had to be at the
computer, putting in your data and giving the computer instructions,
from dusk 'til dawn, and from start to finish. This meant you had to
work at odd hours to get your job or research done. This was a pain.
~ 7 ~
As more and more researchers gained access to computing it was
necessary to have two things: the ability for multiple people to tell the
computer to do things, and the ability for the computer to know who is
telling it what to do. me enlightened programmers created two things:
the login and time-sharing.
We are familiar with logins. We do it with our computers and email all
the time. Before logins, a computer couldn’t separate the commands
and files from one user to the next. After logins, computers were able
to sort out and process different files from different people. This made
it easy so when one researcher told the computer to delete something it
didn’t delete another person’s files.
Time-sharing is not as famous as logins, but just as important. Back in
those days, computers were remarkably slow. We have faster
computers even in low-end calculators. when a researcher wanted to do
something, it usually took a long time. As computers could only do one
thing at a time, one researcher had to do all of his or her calculations
and programs. Only when they were finished could another researcher
run their programs and calculations.
Logins and time-sharing enabled multiple people to work with a
computer at the same time. The computer was able to sort out the files
of each user and it could also keep the instructions of each user
separate. This enabled four or five people to log in, start and run a
program, and come back after other people worked on the computer.
The problem solved is just like getting an education. When you go to
school, you do not have two months of math, then two months of
English and so forth. Early computers were designed this way, where
users needed large blocks of time to get what they wanted done. With
time-sharing and, people were able to do what we experience as
scheduling. In a school schedule, you take part of one class, switch to
another, and so on. The process would still be slow, but researchers
could do bits and pieces of their shtick over weeks instead of allnighters days in a row.
Proliferation of computers
As time went on, computers became cheaper as more were built, and
more companies got into the game. As the fields of computing and
manufacturing were developing fast, each new computer model was
almost one-of-a-kind, much like cars today. Every year a new model
comes out, the parts of the previous model do not work on the new
car.
Weaving Networks
~ 8 ~
What seems counter-intuitive today was that even computers that
were the same model and from the same company couldn’t talk with
one another! As time passed, some programmers were requesting that
the computers they bought would be able to talk to one another. Of
course it would be frustrating to have two half-a-million dollar
computers sitting next to each other but not able to talk. Computers
weren’t designed or programmed to talk to other computers, regardless
of distance. The programmers sometimes literally had to learn a new
programming language for each computer!
mewhere in there, after the development of time-sharing,
manufacturers came up with what’s now called the ‘client-server’, back
then the ‘master-slave’, relationship between computers. Before, if you
wanted to connect to a computer, you had to be sitting right in front of
it to work on it. The master-slave relationship enabled a user to log into
a computer from various places through a remote computer terminal.
The big machine itself was the ‘master’ computer where all the
computation and processing took place while the remote ‘slave’
computer terminal was more like an access point to the ‘master’
computer than a computer in its own right. It is kind of how Google is
not on your computer, but you can access its pages through the
internet.
I need a network
They say the decision to build the internet was spawned by Bob
Taylor, head of the Advanced Research Projects Agency (ARPA).
Taylor was upset that he had three different computer terminals in his
Pentagon office. He thought it was bone-headed to have to have three
separate terminals to log into three different computers. He wanted to
be able to only have one computer, and be able to log into all three of
those computers.
Parallel to his pet peeve, a lot of universities were also requesting
money from the ARPA for more computers. It seemed as if every
university wanted their own computer. Now, with the advances in timesharing, he realized it would be a lot more cost-efficient if he could
enable other researchers to use the computers that already existed.
What he envisioned was having one terminal to be able to log in to
multiple remote computers. This would be cheaper in the long run for
the ARPA both because computers were real expensive, and because
most universities didn’t use the full horsepower of their computers
anyway.
~ 9 ~
But to do this, he needed some way to connect all these different
universities and researchers. Roberts pitched to his boss, on the fly with
no preparation, the idea to build a network that enabled other
researchers to plug into other computers, even if they didn’t have their
own computers. He got a cool million. That was back in 1966, which
translates to about $6 million in 2008 dollars. Imagine that. Building the
core of the internet only cost $7 million!
Roberts told his boss that he knew it was feasible, stretching the truth
a little because he had already seen a demonstration of two computers
talking with one another. A year earlier, Tom Marill showed Roberts
that it was possible by connecting two different computers using a fullduplex connection2
. Marill set it up so that the computer would group
messages, send the message and check to see whether the message
arrived. If it didn’t get a signal that the message arrived, it would send
the message again. He called this back-and-forth a ‘protocol’ as it
sounded like the process of diplomacy.
With this experience under his belt, Roberts thought that simply
enabling a few other computers to do the same things with one another
would be relatively easy.
Creating a network
One of the early problems that stalled the creation of the original
internet was that it would be real costly in man-hours. The original
proposal was to program all the computers to communicate with the
other computers. This demanded that each university somehow learn
how to translate programs and instructions from one computer to
another, much like Marill did. This was costly because each university
would have to pay its programmers to do this. Aside from that, when
computers are programmed to share time, the computer actually has to
spend some of its own power to think about who should get what time.
Adding another function would also add another layer of things for the
computer to do and reducing the percentage of the computer dedicated
to actual work. Even more, most of the universities who already owned
computers didn’t really need to talk to other computers. Remember, the
idea was for other new researchers to log into the existing computers.
All in all, the universities they were against the idea of such a network.
2 Full duplex means that both computers can send and receive messages at the same
time (like phones) while half-duplex means only one can send at a time (walkie-talkies)
Weaving Networks
~ 10 ~
All this resistance was discovered during the first meeting at Ann
Arbor where Taylor and Larry Roberts, who Taylor brought in to be in
charge of building the network, of ARPA pitched the idea of such a
network to the universities. As you can see things were borderline
disastrous. During the meeting one attendee, Wes Clark, passed up a
note that said “you have the network inside out.” Intrigued, Roberts
and Taylor drove Clark to the airport so learn more about what he had
to say. Clark suggested that they instead of building a network where
each of the computers had to do all the translating themselves, to build
a network of smaller more specialized computers would handle all the
translation and traffic between the computers. We now call the network
between these specialized computers ‘routers’
and the network that they exist on a ‘subnet.’
This idea solved a few critical problems. No longer did the host
universities have to figure out how to translate from one computer
language to the next, they would only have to figure out how to talk to
the specialized computer. The specialized computers themselves could
be programmed to handle and route the traffic among themselves more
easily as they would all speak the same language. This also enabled the
network be directed under the control of one group, ARPA or whoever
won the bid to build the network, instead of the smattering of
universities and researchers. Can you say eureka!
After going back to the drawing board and following through with
this idea, the ARPA folks pitched the idea to the same audience who
was more receptive to having to do less work. After the second
meeting, ARPA put out a request for a proposal (RFP) to companies
across the nation to design and build a network that enabled researchers
from any of the major universities to log into and use one another’s
computers. The bid was to create a network of “interface message
processors” or IMP’s for short. This was especially dicey as most of the
requirements and questions surrounding how to build such a network
theoretical or new.
~ 11 ~
Despite what we think about crony politics and ‘pay-for-play’, the bid
was won by the company that had the smartest people and the most
thoroughly researched idea on how to put the network together. Its
research in preparing its proposal for the RFP alone cost it $100,000.
That company was BBN, standing for Bolt, Baranek and Newman. In
its heyday BBN was called Boston’s “third university” since it hired
mostly dropouts from Harvard and MIT. No wonder they were smart
enough to figure it out.
How to play whisper down the lane: building
the router
the folks at BBN went head first into figuring out how to design a
network of computers, and related things like how to pass messages
between them, how to talk to the other computers, you know, minor
details. A lot of the big questions they answered in the course of
preparing their proposal, so they could get right to work on the nittygritty.
One of the critical aspects of this network, if it was to work, was how
to relay messages from one station to the next. There was actually a
large theoretical battle between Paul Baran3
and AT&T about the
feasibility of what we now know as digital networks. AT&T was against
even the possibility of digital networks as its own equipment at the time
was all-analog. You think moving from analog to digital television was
something? Imagine how hard it was, or would be, for the whole phone
3 Reproduce the network diagrams