Tài liệu Hiring and Keeping the Best People 4 pptx

your own department. Its purpose is to confirm that the candi￾date meets the qualifications stated in the ad or other recruiting

material, and it can be as short as necessary to accomplish that

goal. It is a good opportunity to get some initial impressions of

the candidate: Does she call you back at the specified time?

Does she communicate well?

2. Initial in-person interview. Try to narrow the field to four to

seven candidates before holding an initial interview.This inter￾view will probably last 30 to 60 minutes. For less demanding

positions, you may find out everything you need to know about

the candidate in this interview. Otherwise, you will need to see

the person again.

3. Second interview. Be very selective about who rates a second

interview.At this point, other people with a stake in the process

may participate, for example, direct reports, potential peers, or

other managers.This interview often brings out more of the

“real” person.

Structured versus Unstructured Interviews

In a structured interview, you ask all the candidates the same ques￾tions so you can compare answers. Structured interviews are used in

order to be fair and objective, but they may not elicit as much infor￾mation from the candidates. Unstructured interviews are individual

conversations that do not necessarily cover all the same questions

with every candidate. Instead, they follow lines of inquiry that

appear promising.You may learn more about the candidates, but it

will be more difficult to compare their responses.And you may miss

key information you need in order to make a decision.

It’s probably a good idea to steer a middle path between these

two approaches—i.e., be flexible in your line of inquiry, but be sure

that all interviewees respond to a core set of questions. By preparing

those core questions in advance, you can assure yourself and the

decision-making team that all key points are covered, and that

all candidates respond to them. The unstructured element of the

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