Quản lí các hoạt động cải tiến ở trường Đại học Sư phạm Kĩ thuật theo mô hình quản lí chất lượng tổng thể

QUAN l l CAC HOAI DONG CAI TIEN 0 TRUONG DA I HOC SUPHAM K i THUAT

THE O M O HiN H QUA N L I CHA T LUON G TON G TH E

O HOANG THI MINH PHUONG*

Mot trong nhung nguyen tac cua quan li chat

luqng tdng the (QLCLTT) la cai tien lien tuc

de khong ngung nang cao chdt luqng, do

vqy can quan li (QL) cac hoqt dqng cdi tien, ddi

moi de nhqn dqng duqc no, cong nhqn no vd kjp

thai phd bien nhdn rpng trong todn truang. De

QL cdc hoqt dqng cdi tien can thyc hien cdc bien

phdp sau day:

1. Xdy dyng quy trinh cdi tien ndng cao

chdt luqng

J.J. Myc dich cua bien phap: - De mqi

ngudi biet duqc quy trinh cdi tien cua cdc cdng

viec vd thyc hien dung; - Cdc cdn bd QL biet

duqc quy trinh cdi tien vd QL tdt viec thyc hien

cdc cdi tien ve chdt luqng dung quy trinh; - Kjp

thai nhdn rdng cdc cdi tien trong nhd trudng de

khdng ngung ndng cao chdt luqng cua trudng.

1.2. Npi dung cua bien phap: Xdy dyng

trinh ty vd ndi dung cdc budc de thuc h ien vd QL

cdc cdi tien ndng cao chdt luqng cua trudng.

1.3. Cach thuc tien hanh: Xdy dyng quy

trinh cdi tien ndng cao chdt luqng cua trudng

duqc tien hdnh theo cdc budc:

- Budc 1: Xdy dyng ke hoqch 3-5 nam; can

thyc hien cdc cdng viec: + Xdc djnh khodng trdng

giua ndng lyc hien cd cua trudng vd yeu cdu de

thyc hien cdc muc tieu chien luqc; + Xdc djnh

nhung qud trinh thyc thi cdng viec vd chi tieu co

bdn can dqt de cd the khdc phuc duqc nhung vdn

de tdn tqi vd khodng trdng neu tren; + Xdy dyng

myc tieu 3-5 ndm (myc tieu tdng qudt).

- Budc 2: Xay dyng myc tieu va ke hoqch hang

nam, cdn luu y mot sd dieu sau: +. Phdn tich tdm

nhin vd myc tieu chien luqc 3-5 ndm vd de xdy

dyng myc tieu hdng nam; + Xdc djnh thu ty uu

tien cua rung myc tieu; + Xdy dyng cdc tieu chi

cua cdc myc tieu.

- Budc 3: Then khai thyc hien ke hoqch d mqi

cap: + Phd bien rpng rdi tdi mpi ngudi ke hoach

vd myc tieu ke hoqch hdng ndm de thyc hien;

+ Thudng xuyen kiem tra, ddnh gid cdc hoqt dpng

cdi tien d cdc dan vj, cd nhdn.

- Budc 4: Cac hoqt dpng cdi tien, luu y mdt sd

diem: + De cdc hoat ddng cd tinh khd thi vd mang

lai ket qud, cdn cdn cu vdo cdc nguon lyc cd the

huy ddng cua trudng trong tung giai doan;

+ Mpi ngudi tham gia cdc hoat ddng cdi tien

can nhdn biet duqc cdc cdng viec cua minh cung

nhu cdc cdng viec cua cd qud trinh mdt cdch ro

rdng; + Ve mat QL, can nhdn biet phdi hd trq

nguon lyc kjp thdi cho nhung nai can thiet; + Dya

vdo chudn dd de ra de gidm thieu cdc bien ddng

trong qud trinh thyc hien.

- Budc 5: Thudng xuyen xem Iqi cdc tien bp

dqt duqc. Theo chu trinh «Cdi tien lien tyc PCDA"

cua QLCLTT, mpi cdng viec cdi tien deu duac

thyc hien theo cdc budc: Lap ke hoqch; Thyc

hien; Kiem tra; Hdnh ddng cdi tien. Do vdy, sau

khi thyc hien mdt cdng viec cdi tien ndo dd, cdn

kiem tra xem Iqi cdc tien bd dd dqt duac de

tiep tyc cdi tien theo chu trinh PCDA mdi. Thdng

thudng, cdc khoa xem lai cdc tien bp dat duac

mdi thdng 1 Idn; trudng 3 thdng mdt Idn. Trong

khi xem xet lai cdc tien bp dat duac, can luu y

tdi mdt sd van de sau ddy: + Chu trong tdi ty dy

doan ve sy can thiet phdi thay ddi ke hoach;

+ Phdn tich kl cdng, trinh bdy dan gian cdc tien

bp dat duqc; + Phdt hien van de, khdng che

ddu, tranh benh thdnh tich; + Ldm rd nguyen

nhdn cdc vdn de dnh hudng den ke hoqch thyc

hien; + Xdy dyng chu trinh PCDA cho viec thyc

hien tung cdng viec cdi tien.

- Budc 6: So ket hdng nam, cdn thyc hien cdc

cdng viec: + Thu thdp sd lieu vd ddnh gid. Phdn

tich klcdng vd dy doan ve cdc myc tieu bj chech

hudng vd cdc qud trinh khdng hqp li; + Neu ro

muc dp phu hqp giua cdc ndng lyc vd ke hoach,

nhung thdnh tyu vd that bai de tim bien phdp cdi

tien; + Phd bien, nhdn rdng cdc cdi tien trong

* Truang Dai hoc sir pham ki thuat Vinh

Tap chi Giao due so 23 3 (k. i . 3/201 <»