Industrial engineering: Concepts, methodologies, tools and applications

Industrial Engineering:

Concepts, Methodologies, Tools

and Applications

3 Volume Set

Information Resources Management Association

USA

Volume I

Managing Director: Lindsay Johnston

Senior Editorial Director: Heather Probst

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Library of Congress Cataloging-in-Publication Data

Industrial engineering : concepts, methodologies, tools, and applications / Information Resources Management Association,

editor.

v. cm.

Includes bibliographical references and index.

ISBN 978-1-4666-1945-6 (hardcover) -- ISBN 978-1-4666-1946-3 (ebook) -- ISBN 978-1-4666-1947-0 (print & per￾petual access) 1. Industrial engineering. 2. Industrial engineering--Case studies. I. Information Resources Management

Association.

T56.I43 2013

620--dc23

2012023210

British Cataloguing in Publication Data

A Cataloguing in Publication record for this book is available from the British Library.

The views expressed in this book are those of the authors, but not necessarily of the publisher.

xxvii

Preface

The constantly changing landscape of Industrial Engineering makes it challenging for experts and prac￾titioners to stay informed of the field’s most up-to-date research. That is why Information Science

Reference is pleased to offer this three-volume reference collection that will empower students, research￾ers, and academicians with a strong understanding of critical issues within Industrial Engineering by

providing both broad and detailed perspectives on cutting-edge theories and developments. This refer￾ence is designed to act as a single reference source on conceptual, methodological, technical, and

managerial issues, as well as provide insight into emerging trends and future opportunities within the

discipline.

Industrial Engineering: Concepts, Methodologies, Tools and Applications is organized into eight

distinct sections that provide comprehensive coverage of important topics. The sections are: (1) Funda￾mental Concepts and Theories, (2) Development and Design Methodologies, (3) Tools and Technologies,

(4) Utilization and Application, (5) Organizational and Social Implications, (6) Managerial Impact, (7)

Critical Issues, and (8) Emerging Trends. The following paragraphs provide a summary of what to expect

from this invaluable reference tool.

Section 1, Fundamental Concepts and Theories, serves as a foundation for this extensive reference

tool by addressing crucial theories essential to the understanding of Industrial Engineering. Introducing

the book is “Defining, Teaching, and Assessing Engineering Design Skills” by Nikos J. Mourtos, a great

foundation laying the groundwork for the basic concepts and theories that will be discussed throughout

the rest of the book. Another chapter of note in Section 1 is titled “Integrating ‘Designerly’ Ways with

Engineering Science” by Ian de Vere and Gavin Melles, which discusses the novel techniques of add￾ing aspects of design science into the stricter roles of engineering practices. Section 1 concludes, and

leads into the following portion of the book with a nice segue chapter, “Tracing the Implementation of

Non-Functional Requirements,” by Stephan Bode and Matthias Riebisch. Where Section 1 leaves off

with fundamental concepts, Section 2 discusses architectures and frameworks in place for Industrial

Engineering.

Section 2, Development and Design Methodologies, presents in-depth coverage of the conceptual

design and architecture of Industrial Engineering, focusing on aspects including parametric design, ser￾vice design, fuzzy logic, control modeling, supply chain systems, and many more topics. Opening the

section is “Learning Parametric Designing” by Marc Aurel Schnabel. This section is vital for developers

and practitioners who want to measure and track the progress of Industrial Engineering on a through

the multiple lens of parametric design. Through case studies, this section lays excellent groundwork for

later sections that will get into present and future applications for Industrial Engineering, including, of

note: “Decision Support Framework for the Selection of a Layout Type” by Jannes Slomp and Jos A.C.

Bokhorst, and “Internal Supply Chain Integration” by Virpi Turkulainen. The section concludes with an

xxviii

excellent work by Mousumi Debnath and Mukeshwar Pandey, titled “Enhancing Engineering Education

Learning Outcomes Using Project-Based Learning.”

Section 3, Tools and Technologies, presents extensive coverage of the various tools and technologies

used in the implementation of Industrial Engineering. Section 3 begins where Section 2 left off, though

this section describes more concrete tools at place in the modeling, planning, and applications of Industrial

Engineering. The first chapter, “Semantic Technologies in Motion,” by Ricardo Colomo-Palacios, lays

a framework for the types of works that can be found in this section, a perfect resource for practitioners

looking for the fundamentals of the types of semantic technologies currently in practice in Industrial

Engineering. Section 3 is full of excellent chapters like this one, including such titles as “Optimization

and Mathematical Programming to Design and Planning Issues in Cellular Manufacturing Systems

under Uncertain Situations,” “Multi-Modal Assembly-Support System for Cellular Manufacturing,”

and “An Estimation of Distribution Algorithm for Part Cell Formation Problem” to name a few. Where

Section 3 described specific tools and technologies at the disposal of practitioners, Section 4 describes

successes, failures, best practices, and different applications of the tools and frameworks discussed in

previous sections.

Section 4, Utilization and Application, describes how the broad range of Industrial Engineering

efforts has been utilized and offers insight on and important lessons for their applications and impact.

Section 4 includes the widest range of topics because it describes case studies, research, methodologies,

frameworks, architectures, theory, analysis, and guides for implementation. Topics range from serios

games, enterprise resource planning, and crisis management, to air travel development and design. The

first chapter in the section is titled “Using Serious Games for Collecting and Modeling Human Procure￾ment Decisions in a Supply Chain Context,” which was written by Souleiman Naciri, Min-Jung Yoo,

and Rémy Glardon. The breadth of topics covered in the chapter is also reflected in the diversity of its

authors, from countries all over the globe, including Germany, Slovenia, Norway, Hong Kong, Malaysia,

Brazil, Cyprus, Turkey, the United States, and more. Section 4 concludes with an excellent view of a

case study in a new program, “UB1-HIT Dual Master’s Programme,” by David Chen, Bruno Vallespir,

Jean-Paul Bourrieres, and Thecle Alix.

Section 5, Organizational and Social Implications, includes chapters discussing the organizational

and social impact of Industrial Engineering. The section opens with “Process Innovation with Ambient

Intelligence (AmI) Technologies in Manufacturing SMEs” by Kathryn J. Hayes and Ross Chapman.

Where Section 4 focused on the broad, many applications of Industrial Engineering technology, Sec￾tion 5 focuses exclusively on how these technologies affect human lives, either through the way they

interact with each other, or through how they affect behavioral/workplace situations. Other interesting

chapters of note in Section 5 include “Group Decision Making for Advanced Manufacturing Technology

Selection Using the Choquet Integral” by Cengiz Kahraman, Selçuk Çebi, and Ihsan Kaya, and “Direct

Building Manufacturing of Homes with Digital Fabrication” by Lawrence Sass. Section 5 concludes

with a fascinating study of a new development in Industrial Engineering, in “Firm-Specific Factors and

the Degree of Innovation Openness” by Valentina Lazzarotti, Raffaella Manzini, and Luisa Pellegrini.

Section 6, Managerial Impact, presents focused coverage of Industrial Engineering as it relates to

effective uses of offshoring, network marketing, knowledge management, e-government, knowledge

dissemination, and many more utilities. This section serves as a vital resource for developers who want

to utilize the latest research to bolster the capabilities and functionalities of their processes. The section

begins with “Offshoring Process,” a great look into whether or not offshoring practices could help a given

business, alongside best practices and some new trends in the field. The 13 chapters in this section offer

xxix

unmistakable value to managers looking to implement new strategies that work at larger bureaucratic

levels. The section concludes with “Research Profiles” by Gretchen Jordan, Jonathon Mote, and Jerald

Hage. Where Section 6 leaves off, section seven picks up with a focus on some of the more content￾theoretical material of this compendium.

Section 7, Critical Issues, presents coverage of academic and research perspectives on Industrial

Engineering tools and applications. The section begins with “Cultural Models and Variations” by

Yongjiang Shi and Zheng Liu. Other issues covered in detail in Section 7 include design paradigns,

knowledge dynamics, layout structuring, design ethos, and much more. The section concludes with

“Engineer-to-Order” by Ephrem Eyob and Richard Addo-Tenkorang, a great transitional chapter be￾tween Sections 7 and 8 because it examines an important trend going into the future of the field. The

last chapter manages to show a theoretical look into future and potential technologies, a topic covered

in more detail in Section 8.

Section 8, Emerging Trends, highlights areas for future research within the field of Industrial Engi￾neering, opening with “Advanced Technologies for Transient Faults Detection and Compensation” by

Matteo Sonza Reorda, Luca Sterpone, and Massimo Violante. Section 8 contains chapters that look at

what might happen in the coming years that can extend the already staggering amount of applications

for Industrial Engineering. Other chapters of note include “Embedded RFID Solutions Challenges for

Product Design and Development” and “Green Computing as an Ecological Aid in Industry.” The final

chapter of the book looks at an emerging field within Industrial Engineering, in the excellent contribution,

“Zero-Downtime Reconfiguration of Distributed Control Logic in Industrial Automation and Control”

by Thomas Strasser and Alois Zoitl.

Although the primary organization of the contents in this multi-volume work is based on its eight

sections, offering a progression of coverage of the important concepts, methodologies, technologies,

applications, social issues, and emerging trends, the reader can also identify specific contents by utilizing

the extensive indexing system listed at the end of each volume. Furthermore to ensure that the scholar,

researcher, and educator have access to the entire contents of this multi volume set as well as additional

coverage that could not be included in the print version of this publication, the publisher will provide

unlimited multi-user electronic access to the online aggregated database of this collection for the life

of the edition, free of charge when a library purchases a print copy. This aggregated database provides

far more contents than what can be included in the print version, in addition to continual updates. This

unlimited access, coupled with the continuous updates to the database ensures that the most current

research is accessible to knowledge seekers.

As a comprehensive collection of research on the latest findings related to using technology to provid￾ing various services, Industrial Engineering: Concepts, Methodologies, Tools and Applications, provides

researchers, administrators and all audiences with a complete understanding of the development of ap￾plications and concepts in Industrial Engineering. Given the vast number of issues concerning usage,

failure, success, policies, strategies, and applications of Industrial Engineering in countries around the

world, Industrial Engineering: Concepts, Methodologies, Tools and Applications addresses the demand

for a resource that encompasses the most pertinent research in technologies being employed to globally

bolster the knowledge and applications of Industrial Engineering.

Table of Contents

Volume I

Section 1

Fundamental Concepts and Theories

This section serves as a foundation for this exhaustive reference tool by addressing underlying principles essential

to the understanding of Industrial Engineering. Chapters found within these pages provide an excellent frame￾work in which to position Industrial Engineering within the field of information science and technology. Insight

regarding the critical incorporation of global measures into Industrial Engineering is addressed, while crucial

stumbling blocks of this field are explored. With 10 chapters comprising this foundational section, the reader

can learn and chose from a compendium of expert research on the elemental theories underscoring the Industrial

Engineering discipline.

Chapter 1

Defining, Teaching, and Assessing Engineering Design Skills ............................................................. 1

Nikos J. Mourtos, San Jose State University, USA

Chapter 2

Why Get Your Engineering Programme Accredited? ........................................................................... 18

Peter Goodhew, University of Liverpool, UK

Chapter 3

Quality and Environmental Management Systems in the Fashion Supply Chain ............................... 21

Chris K. Y. Lo, The Hong Kong Polytechnic University, Hong Kong

Chapter 4

People-Focused Knowledge Sharing Initiatives in Medium-High and High Technology

Companies: Organizational Facilitating Conditions and Impact on Innovation and Business

Competitiveness.................................................................................................................................... 40

Nekane Aramburu, University of Deusto, Spain

Josune Sáenz, University of Deusto, Spain

Chapter 5

Integrating ‘Designerly’ Ways with Engineering Science: A Catalyst for Change within Product

Design and Development...................................................................................................................... 56

Ian de Vere, Swinburne University of Technology, Australia

Gavin Melles, Swinburne University of Technology, Australia

Chapter 6

E-Learning for SMEs: Challenges, Potential and Impact..................................................................... 79

Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway

Bjorn Andersen, Norwegian University of Science and Technology, Norway

Manuel Fradinho, Cyntelix, the Netherlands

Chapter 7

Categorization of Losses across Supply Chains: Cases of Manufacturing Firms ................................ 98

Priyanka Singh, Jet Airways Limited, India

Faraz Syed, Shri Shankaracharya Group of Institutions, India

Geetika Sinha, ICICI Lombard, India

Chapter 8

Collaborative Demand and Supply Planning Networks ..................................................................... 108

Hans-Henrik Hvolby, Aalborg University, Denmark

Kenn Steger-Jensen, Aalborg University, Denmark

Erlend Alfnes, Norwegian University of Science and Technology, Norway

Heidi C. Dreyer, Norwegian University of Science and Technology, Norway

Chapter 9

Instructional Design of an Advanced Interactive Discovery Environment: Exploring

Team Communication and Technology Use in Virtual Collaborative Engineering

Problem Solving.................................................................................................................................. 117

YiYan Wu, Syracuse University, USA

Tiffany A. Koszalka, Syracuse University, USA

Chapter 10

Modes of Open Innovation in Service Industries and Process Innovation: A Comparative

Analysis............................................................................................................................................... 137

Sean Kask, INGENIO (CSIC-UPV), Spain

Chapter 11

Production Competence and Knowledge Generation for Technology Transfer: A Comparison

between UK and South African Case Studies..................................................................................... 159

Ian Hipkin, École Supérieure de Commerce de Pau, France

Chapter 12

Tracing the Implementation of Non-Functional Requirements.......................................................... 172

Stephan Bode, Ilmenau University of Technology, Germany

Matthias Riebisch, Ilmenau University of Technology, Germany

Section 2

Development and Design Methodologies

This section provides in-depth coverage of conceptual architecture frameworks to provide the reader with a

comprehensive understanding of the emerging developments within the field of Industrial Engineering. Research

fundamentals imperative to the understanding of developmental processes within Industrial Engineering are of￾fered. From broad examinations to specific discussions on methodology, the research found within this section

spans the discipline while offering detailed, specific discussions. From basic designs to abstract development,

these chapters serve to expand the reaches of development and design technologies within the Industrial Engi￾neering community. This section includes 14 contributions from researchers throughout the world on the topic of

Industrial Engineering.

Chapter 13

Learning Parametric Designing ......................................................................................................... 197

Marc Aurel Schnabel, The Chinese University of Hong Kong, Hong Kong

Chapter 14

Service Design: New Methods for Innovating Digital User Experiences for Leisure........................ 211

Satu Miettinen, Savonia University of Applied Sciences, Finland

Chapter 15

A Mass Customisation Implementation Model for the Total Design Process of the Fashion

System ................................................................................................................................................ 223

Bernice Pan, Seamsystemic Design Research, UK

Chapter 16

Integration of Fuzzy Logic Techniques into DSS for Profitability Quantification in a Manufacturing

Environment........................................................................................................................................ 242

Irraivan Elamvazuthi, Universiti Teknologi PETRONAS, Malaysia

Pandian Vasant, Universiti Teknologi PETRONAS, Malaysia

Timothy Ganesan, Universiti Teknologi PETRONAS, Malaysia

Chapter 17

Control Model for Intelligent and Demand-Driven Supply Chains.................................................... 262

Jan Ola Strandhagen, SINTEF Technology and Society, Norway

Heidi Carin Dreyer, Norwegian University of Science and Technology, Norway

Anita Romsdal, Norwegian University of Science and Technology, Norway

Chapter 18

Reducing Design Margins by Adaptive Compensation for Thermal and Aging Variations............... 284

Zhenyu Qi, University of Virginia, USA

Yan Zhang, University of Virginia, USA

Mircea Stan, University of Virginia, USA

Chapter 19

Modeling Closed Loop Supply Chain Systems ................................................................................. 313

Roberto Poles, University of Melbourne, Australia

Chapter 20

A Production Planning Optimization Model for Maximizing Battery Manufacturing

Profitability ........................................................................................................................................ 343

Hesham K. Alfares, King Fahd University of Petroleum & Minerals, Saudi Arabia

Chapter 21

Multi-Objective Optimization of Manufacturing Processes Using Evolutionary

Algorithms.......................................................................................................................................... 352

M. Kanthababu, Anna University, India

Chapter 22

Decision Support Framework for the Selection of a Layout Type .................................................... 377

Jannes Slomp, University of Groningen, The Netherlands

Jos A.C. Bokhorst, University of Groningen, The Netherlands

Chapter 23

Petri Net Model Based Design and Control of Robotic Manufacturing Cells ................................... 393

Gen’ichi Yasuda, Nagasaki Institute of Applied Science, Japan

Chapter 24

Lean Thinking Based Investment Planning at Design Stage of Cellular/Hybrid Manufacturing

Systems .............................................................................................................................................. 409

M. Bulent Durmusoglu, Istanbul Technical University, Turkey

Goksu Kaya, Istanbul Technical University, Turkey

Chapter 25

Internal Supply Chain Integration: Effective Integration Strategies in the Global

Context................................................................................................................................................ 430

Virpi Turkulainen, Aalto University, Finland

Chapter 26

Equipment Replacement Decisions Models with the Context of Flexible Manufacturing

Cells ................................................................................................................................................... 453

Ioan Constantin Dima, Valahia University of Târgovişte, Romania

Janusz Grabara, Częstochowa University of Technology, Poland

Mária Nowicka-Skowron, Częstochowa University of Technology, Poland

Chapter 27

Enhancing Engineering Education Learning Outcomes Using Project-Based Learning:

A Case Study....................................................................................................................................... 464

Mousumi Debnath, Jaipur Engineering College and Research Centre, India

Mukeshwar Pandey, Jaipur Engineering College and Research Centre, India

Section 3

Tools and Technologies

This section presents an extensive coverage of various tools and technologies available in the field of Industrial

Engineering that practitioners and academicians alike can utilize to develop different techniques. These chapters

enlighten readers about fundamental research on the many tools facilitating the burgeoning field of Industrial

Engineering. It is through these rigorously researched chapters that the reader is provided with countless ex￾amples of the up-and-coming tools and technologies emerging from the field of Industrial Engineering. With 14

chapters, this section offers a broad treatment of some of the many tools and technologies within the Industrial

Engineering field.

Chapter 28

Semantic Technologies in Motion: From Factories Control to Customer Relationship

Management........................................................................................................................................ 477

Ricardo Colomo-Palacios, Universidad Carlos III de Madrid, Spain

Chapter 29

Similarity-Based Cluster Analysis for the Cell Formation Problem .................................................. 499

Riccardo Manzini, University of Bologna, Italy

Riccardo Accorsi, University of Bologna, Italy

Marco Bortolini, University of Bologna, Italy

Chapter 30

Performance Comparison of Cellular Manufacturing Configurations in Different Demand

Profiles................................................................................................................................................ 522

Paolo Renna, University of Basilicata, Italy

Michele Ambrico, University of Basilicata, Italy

Chapter 31

Optimization and Mathematical Programming to Design and Planning Issues in Cellular

Manufacturing Systems under Uncertain Situations .......................................................................... 539

Vahidreza Ghezavati, Islamic Azad University, Iran

Mohammad Saidi-Mehrabad, University of Science and Technology, Iran

Mohammad Saeed Jabal-Ameli, University of Science and Technology, Iran

Ahmad Makui, University of Science and Technology, Iran

Seyed Jafar Sadjadi, University of Science and Technology, Iran

Chapter 32

Multi-Modal Assembly-Support System for Cellular Manufacturing ............................................... 559

Feng Duan, Nankai University, China

Jeffrey Too Chuan Tan, The University of Tokyo, Japan

Ryu Kato, The University of Electro-Communications, Japan

Chi Zhu, Maebashi Institute of Technology, Japan

Tamio Arai, The University of Tokyo, Japan

Chapter 33

Modeling and Simulation of Discrete Event Robotic Systems Using Extended Petri

Nets .................................................................................................................................................... 577

Gen’ichi Yasuda, Nagasaki Institute of Applied Science, Japan

Chapter 34

Human-Friendly Robots for Entertainment and Education ................................................................ 594

Jorge Solis, Waseda University, Japan & Karlstad University, Sweden

Atsuo Takanishi, Waseda University, Japan

Chapter 35

Dual-SIM Phones: A Disruptive Technology?.................................................................................... 617

Dickinson C. Odikayor, Landmark University, Nigeria

Ikponmwosa Oghogho, Landmark University, Nigeria

Samuel T. Wara, Federal University Abeokuta, Nigeria

Abayomi-Alli Adebayo, Igbinedion University Okada, Nigeria

Chapter 36

Data Envelopment Analysis in Environmental Technologies ............................................................ 625

Peep Miidla, University of Tartu, Estonia

Chapter 37

Constrained Optimization of JIT Manufacturing Systems with Hybrid Genetic

Algorithm ........................................................................................................................................... 643

Alexandros Xanthopoulos, Democritus University of Thrace, Greece

Dimitrios E. Koulouriotis, Democritus University of Thrace, Greece

Chapter 38

Comparison of Connected vs. Disconnected Cellular Systems: A Case Study .................................. 663

Gürsel A. Süer, Ohio University, USA

Royston Lobo, S.S. White Technologies Inc., USA

Chapter 39

AutomatL@bs Consortium: A Spanish Network of Web-based Labs for Control Engineering

Education ............................................................................................................................................ 679

Sebastián Dormido, Universidad Nacional de Educación a Distancia, Spain

Héctor Vargas, Pontificia Universidad Católica de Valparaíso, Chile

José Sánchez, Universidad Nacional de Educación a Distancia, Spain

Volume II

Chapter 40

An Estimation of Distribution Algorithm for Part Cell Formation Problem ..................................... 699

Saber Ibrahim, University of Sfax, Tunisia

Bassem Jarboui, University of Sfax, Tunisia

Abdelwaheb Rebaï, University of Sfax, Tunisia

Chapter 41

A LabVIEW-Based Remote Laboratory: Architecture and Implementation ...................................... 726

Yuqiu You, Morehead State University, USA

Section 4

Utilization and Application

This section discusses a variety of applications and opportunities available that can be considered by practitio￾ners in developing viable and effective Industrial Engineering programs and processes. This section includes

14 chapters that review topics from case studies in Cyprus to best practices in Africa and ongoing research in

the United States. Further chapters discuss Industrial Engineering in a variety of settings (air travel, education,

gaming, etc.). Contributions included in this section provide excellent coverage of today’s IT community and how

research into Industrial Engineering is impacting the social fabric of our present-day global village.

Chapter 42

Using Serious Games for Collecting and Modeling Human Procurement Decisions in a Supply

Chain Context ..................................................................................................................................... 744

Souleiman Naciri, Laboratory for Production Management and Processes, Ecole

Polytechnique Fédérale de Lausanne, Switzerland

Min-Jung Yoo, Laboratory for Production Management and Processes, Ecole Polytechnique

Fédérale de Lausanne, Switzerland

Rémy Glardon, Laboratory for Production Management and Processes, Ecole Polytechnique

Fédérale de Lausanne, Switzerland

Chapter 43

Serious Gaming Supporting Competence Development in Sustainable Manufacturing.................... 766

Heiko Duin, BIBA – Bremer Institut für Produktion und Logistik GmbH, Germany

Gregor Cerinšek, Institute for Innovation and Development of University of Ljubljana, Slovenia

Manuel Fradinho, The Foundation for Scientific and Industrial Research at the Norwegian

Institute of Technology, Norway

Marco Taisch, Politecnico di Milano, Italy

Chapter 44

Reengineering for Enterprise Resource Planning (ERP) Systems Implementation: An Empirical

Analysis of Assessing Critical Success Factors (CSFs) of Manufacturing Organizations................. 791

C. Annamalai, Universiti Sains Malaysia, Malaysia

T. Ramayah, Universiti Sains Malaysia, Malaysia

Chapter 45

Optimal Pricing and Inventory Decisions for Fashion Retailers under Value-At-Risk Objective:

Applications and Review.................................................................................................................... 807

Chun-Hung Chiu, City University of Hong Kong, Hong Kong

Jin-Hui Zheng, The Hong Kong Polytechnic University, Hong Kong

Tsan-Ming Choi, The Hong Kong Polytechnic University, Hong Kong

Chapter 46

Implementation of Rapid Manufacturing Systems in the Jewellery Industry in Brazil: Some

Experiences in Small and Medium-Sized Companies........................................................................ 817

Juan Carlos Campos Rúbio, Universidade Federal de Minas Gerais, Brasil

Eduardo Romeiro Filho, Universidade Federal de Minas Gerais, Brasil

Chapter 47

Cases Illustrating Risks and Crisis Management................................................................................ 838

Simona Mihai Yiannaki, European University, Cyprus

Chapter 48

Aircraft Development and Design: Enhancing Product Safety through Effective Human Factors

Engineering Design Solutions............................................................................................................. 858

Dujuan B. Sevillian, Large Aircraft Manufacturer, USA

Chapter 49

Adoption of Information Technology Governance in the Electronics Manufacturing Sector in

Malaysia ............................................................................................................................................. 887

Wil Ly Teo, Universiti Teknologi Malaysia

Khong Sin Tan, Multimedia University, Malaysia

Chapter 50

An Environmentally Integrated Manufacturing Analysis Combined with Waste Management in a

Car Battery Manufacturing Plant ....................................................................................................... 907

Suat Kasap, Hacettepe University, Turkey

Sibel Uludag Demirer, Villanova University, USA

Sedef Ergün, Drogsan Pharmaceuticals, Turkey

Chapter 51

Ghabbour Group ERP Deployment: Learning From Past Technology Failures................................. 933

M. S. Akabawi, American University in Cairo, Egypt

Chapter 52

Matching Manufacturing and Retailing Models in Fashion .............................................................. 959

Simone Guercini, University of Florence, Italy

Chapter 53

Production Information Systems Usability in Jordan ........................................................................ 975

Emad Abu-Shanab, Yarmouk University, Jordan

Heyam Al-Tarawneh, Ministry of Education, Jordan

Chapter 54

Research into the Path Evolution of Manufacturing in the Transitional Period in Mainland

China................................................................................................................................................... 990

Tao Chen, SanJiang University, China, Nanjing Normal University, China, & Harbin Institute

of Technology, China

Li Kang, SanJiang University, China, & Nanjing Normal University, China

Zhengfeng Ma, Nanjing Normal University, China

Zhiming Zhu, Hohai University, China

Chapter 55

UB1-HIT Dual Master’s Programme: A Double Complementary International Collaboration

Approach........................................................................................................................................... 1001

David Chen, IMS-University of Bordeaux 1, France

Bruno Vallespir, IMS-University of Bordeaux 1, France

Jean-Paul Bourrières, IMS-University of Bordeaux 1, France

Thècle Alix, IMS-University of Bordeaux 1, France

Section 5

Organizational and Social Implications

This section includes a wide range of research pertaining to the social and behavioral impact of Industrial En￾gineering around the world. Chapters introducing this section critically analyze and discuss trends in Industrial

Engineering, such as participation, attitudes, and organizational change. Additional chapters included in this

section look at process innovation and group decision making. Also investigating a concern within the field of

Industrial Engineering is research which discusses the effect of customer power on Industrial Engineering. With

13 chapters, the discussions presented in this section offer research into the integration of global Industrial Engi￾neering as well as implementation of ethical and workflow considerations for all organizations.

Chapter 56

Process Innovation with Ambient Intelligence (AmI) Technologies in Manufacturing SMEs:

Absorptive Capacity Limitations...................................................................................................... 1026

Kathryn J. Hayes, University of Western Sydney, Australia

Ross Chapman, Deakin University Melbourne, Australia

Chapter 57

Teaching Technology Computer Aided Design (TCAD) Online ..................................................... 1043

Chinmay K Maiti, Indian Institute of Technology, India

Ananda Maiti, Indian Institute of Technology, India

Chapter 58

Implementing Business Intelligence in the Dynamic Beverages Sales and Distribution

Environment...................................................................................................................................... 1064

Sami Akabawi, American University in Cairo, Egypt

Heba Hodeeb, American University in Cairo, Egypt

Chapter 59

Sharing Scientific and Social Knowledge in a Performance Oriented Industry:

An Evaluation Model........................................................................................................................ 1085

Haris Papoutsakis, Technological Education Institute of Crete, Greece

Chapter 60

Group Decision Making for Advanced Manufacturing Technology Selection Using the Choquet

Integral ............................................................................................................................................. 1115

Cengiz Kahraman, Istanbul Technical University, Turkey

Selçuk Çebi, Karadeniz Technical University, Turkey

İhsan Kaya, Selçuk University, Turkey

Chapter 61

Operator Assignment Decisions in a Highly Dynamic Cellular Environment ................................ 1135

Gürsel A. Süer, Ohio University, USA

Omar Alhawari, Royal Hashemite Court, Jordan

Chapter 62

Capacity Sharing Issue in an Electronic Co-Opetitive Network: A Simulative Approach............... 1153

Paolo Renna, University of Basilicata, Italy

Pierluigi Argoneto, University of Basilicata, Italy

Chapter 63

Evaluation of Remote Interface Component Alternatives for Teaching Tele-Robotic

Operation........................................................................................................................................... 1180

Goldstain Ofir, Tel-Aviv University, Israel

Ben-Gal Irad, Tel-Aviv University, Israel

Bukchin Yossi, Tel-Aviv University, Israel

Chapter 64

Cell Loading and Family Scheduling for Jobs with Individual Due Dates ..................................... 1201

Gürsel A. Süer, Ohio University, USA

Emre M. Mese, D.E. Foxx & Associates, Inc., USA

Chapter 65

Evaluation of Key Metrics for Performance Measurement of a Lean Deployment Effort............... 1220

Edem G. Tetteh, Paine College, USA

Ephrem Eyob, Virginia State University, USA

Yao Amewokunu, Virginia State University, USA

Chapter 66

Direct Building Manufacturing of Homes with Digital Fabrication ................................................ 1231

Lawrence Sass, Massachusetts Institute of Technology, USA