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HTI+ Home Technology Integrator & CEDIA Installer I All-In-One Exam Guide
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HTI+ Home Technology Integrator & CEDIA Installer I All-In-One Exam Guide
by Ron Gilster and Helen Heneveld? ISBN:0072231327
McGraw-Hill/Osborne ?2004 (870 pages)
This comprehensive guide to HTI+ Certification and on-the-job resource for professional installers of
home automation technology features hundreds of practice questions as well as in-depth answers
and explanations.
Table of Contents
HTI+ Home Technology Integrator and CEDIA Installer I All-in-One Exam
Guide
Foreword
Introduction
Part I - Home Technology Installation Basics
Chapter 1 - Wire and Cable Basics
Chapter 2 - Connector Types and Uses
Chapter 3 - Wiring Installation Practices
Chapter 4 - Codes, Standards, and Safety Practices
Part II - Structured Wiring
Chapter 5 - Infrastructure Wiring Basics
Chapter 6 - Planning a Structured Wiring Installation
Chapter 7 - Rough-In Installation
Chapter 8 - Trim-Out Installation
Chapter 9 - Troubleshooting Structured Wiring
Part III - Home Computer Networks
Chapter 10 - Computer Network Basics
Chapter 11 - Computer Network Hardware
Chapter 12 - Computer Network Software
Chapter 13 - Designing and Installing a Computer Network
Chapter 14 - Troubleshooting a Home Network
Part IV - Audio/Video Systems
Chapter 15 - Distributed Audio System Basics
Chapter 16 - Designing and Installing Distributed Audio Systems
Chapter 17 - Distributed Video Basics
Chapter 18 - Designing and Installing Distributed Video Systems
Chapter 19 - Troubleshooting Audio Systems
Chapter 20 - Troubleshooting Video Systems
Part V - Home Lighting Management Systems
Chapter 21 - Home Lighting Basics
Chapter 22 - Home Lighting Devices
Chapter 23 - Designing a Home Lighting Control System
Chapter 24 - Installing a Home Lighting Control System
Chapter 25 - Troubleshooting and Maintaining Lighting Control Systems
Part VI - Telecommunications
Chapter 26 - Home Communication System Basics
Chapter 27 - Designing and Installing a Home Telephone System
Chapter 28 - Troubleshooting a Home Communication System
Part VII - HVAC and Water Management
HTI+ Home Technology Integrator & CEDIA Installer I All-In-One Exam Guide
by Ron Gilster and Helen Heneveld? ISBN:0072231327
McGraw-Hill/Osborne ?2004 (870 pages)
This comprehensive guide to HTI+ Certification and on-the-job resource for professional installers of
home automation technology features hundreds of practice questions as well as in-depth answers
and explanations.
Table of Contents
HTI+ Home Technology Integrator and CEDIA Installer I All-in-One Exam
Guide
Foreword
Introduction
Part I - Home Technology Installation Basics
Chapter 1 - Wire and Cable Basics
Chapter 2 - Connector Types and Uses
Chapter 3 - Wiring Installation Practices
Chapter 4 - Codes, Standards, and Safety Practices
Part II - Structured Wiring
Chapter 5 - Infrastructure Wiring Basics
Chapter 6 - Planning a Structured Wiring Installation
Chapter 7 - Rough-In Installation
Chapter 8 - Trim-Out Installation
Chapter 9 - Troubleshooting Structured Wiring
Part III - Home Computer Networks
Chapter 10 - Computer Network Basics
Chapter 11 - Computer Network Hardware
Chapter 12 - Computer Network Software
Chapter 13 - Designing and Installing a Computer Network
Chapter 14 - Troubleshooting a Home Network
Part IV - Audio/Video Systems
Chapter 15 - Distributed Audio System Basics
Chapter 16 - Designing and Installing Distributed Audio Systems
Chapter 17 - Distributed Video Basics
Chapter 18 - Designing and Installing Distributed Video Systems
Chapter 19 - Troubleshooting Audio Systems
Chapter 20 - Troubleshooting Video Systems
Part V - Home Lighting Management Systems
Chapter 21 - Home Lighting Basics
Chapter 22 - Home Lighting Devices
Chapter 23 - Designing a Home Lighting Control System
Chapter 24 - Installing a Home Lighting Control System
Chapter 25 - Troubleshooting and Maintaining Lighting Control Systems
Part VI - Telecommunications
Chapter 26 - Home Communication System Basics
Chapter 27 - Designing and Installing a Home Telephone System
Chapter 28 - Troubleshooting a Home Communication System
Part VII - HVAC and Water Management
Chapter 29 - HVAC Controls
Chapter 30 - Water Management Systems
Part VIII - Security System Basics
Chapter 31 - Security System Basics
Chapter 32 - Designing a Home Security System
Chapter 33 - Installing a Home Security System
Chapter 34 - Troubleshooting and Maintaining a Home Security System
Chapter 35 - Home Security Surveillance Systems
Chapter 36 - Home Access Control Systems
Part IX - Home Technology Integration
Chapter 37 - Defining Users Needs and Desires
Chapter 38 - User Interfaces
Chapter 39 - Home Automation Controllers
Chapter 40 - Programming
Chapter 41 - Integrating the Connected Home
Chapter 42 - Other Home Technology Integration Devices
Part X - Appendices
Appendix A - Home Technology Project Management
Appendix B - Home Technology Integration Glossary
Appendix C - Home Technology Industry Associations and Organizations
Appendix D - CompTIA HTI+ Exam Objectives
Appendix E - CEDIA Installer Level I Classification System
Index
List of Figures
List of Tables
List of Sidebars
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Back Cover
Get complete coverage of all the material included on the HTI+ and CEDIA Installer I certification exams—the industry
standards of competency for professionals servicing the automated home industry—inside this comprehensive
resource. Based on years of practical experience, this definitive, dual-purpose tool explains what you need to know to
succeed in the home technology industry. Certification preparation features include HTI+ exam objectives at the
beginning of each chapter, helpful exam tips, and sample questions. More than 500 photos and drawings visually
reinforce key technology integration concepts. Authoritative and detailed, this volume serves as both a complete
certification study guide and an indispensable on-the-job reference.
Get full details on products and installation techniques, including how to:
Plan for new construction and remodeling projects
Design and install a home computer network
Install and troubleshoot structured wiring and cabling
Implement distributed audio and video technologies
Design and install a home lighting control system
Install and maintain a home security system
Set up a residential communications system
Work with residential automation controllers
Integrate a home control system to the home data network
About the Authors
Ron Gilster is the author of several best-selling books on networking, PC hardware, and IT career certifications, Ron
holds a variety of IT certifications and has worked in networking and computing for over 25 years. Ron has served in a
variety of small business and corporate technical, management, and executive positions and is currently a university
instructor at several university and colleges in the Spokane, Washington area.
Helen Heneveld, MBA, CEDIA Installer I, HTI+ is a recognized industry expert who speaks, trains, and consults
worldwide in the converging home systems industry. Helen is a former CEDIA board member and former Chair of
CEDIA’s Systems Integration Council.
HTI+ Home TechnologyIntegrator and CEDIA Installer I
All-in-One Exam Guide
Ron Gilster
with Helen Heneveld
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is not responsible for any errors or omissions or the results obtained from the use of such information.
To my loving wife, Connie, and family, Jeana, Rob, Carly, Markus, Kirstin, and Jessica
About the Author
Ron Gilster is the author of several best-selling books on networking, PC hardware, and IT career
certifications, Ron holds a variety of IT certifications and has worked in networking and computing for over 25
years. Ron has served in a variety of small business and corporate technical, management, and executive
positions and is currently a university instructor at several university and colleges in the Spokane, Washington
area.
About the Contributing Editor
Helen Heneveld, MBA, CEDIA Installer I, HTI+ is a recognized industry expert who speaks, trains, and
consults worldwide in the converging home systems industry. Helen is a former CEDIA board member and
former Chair of CEDIA’s Systems Integration Council.
Acknowledgments
I’d like to thank several individuals whose support and contributions have help to create this book:
Helen Heneveld, the major contributor and truly our guru of home automation
Markus H. Burns for his photography and insights
Joel Silver and Bob Fucci of Imaging Science Foundation, Inc. for their input on imaging technology and
products
Scott Lohraff of The Symphony House for his input on audio
Neilfred Picciotto for his photographs
Connie J Price for her photographs
Mark Stiving of Destiny Networks for his contributions on home control systems and programming
Gordon van Zuiden of cyberManor for his contributions on integrated home network systems
Frank White of Custom Metrics, for his help outlining video knowledge areas
Tom Lyga and Pass & Seymour/Legrand (www.passandseymour.com) for general support and for
providing an image for the cover of the book.
Julie Smith, Jessica Wilson, and the Osborne editorial and production teams for managing the production
of this book.
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Foreword
Overview
The pace of new technology continues to accelerate. Consumers are constantly bombarded with news and
advertising that sings the praises of a connected home and a digital lifestyle. Yet the average consumer is far
from comfortable with how new home technologies work and far from confident about whom to trust to make
it all work in their homes. Consumers want these new technologies for entertainment, comfort, convenience
and peace-of-mind. They want and need technically competent professionals who can design, install,
maintain, and upgrade their electronic systems. This is the landscape that has given rise to a new industry,
new businesses, and a new profession—Electronics Systems Contractor.
The opportunities for home systems integrators continue to grow and show no sign of slowing down. It is the
natural desire of product and technology developers to make their products ‘plug ‘n play’ or even selfinstalling. And as a given technology matures, those aims are often realized. But the newest, coolest, most
powerful technologies always are born in need of help from technical experts who use their skills to smooth
out the wrinkles and make them work reliably in consumers homes.
Consumers don’t see lines dividing the technologies we work with. They don’t expect to have one person or
company supply their entertainment system, another install their network, and another design and install their
home automation system. To normal people, all the things we do are magic. So we must become skilled and
competent in all the disciplines of the connected home. We must become experts in home systems
integration. That’s why I’m pleased to lend my personal support, as well as CEDIA’s, to this book and its aims.
The training that is has been available through electrical apprenticeship programs is not adequate for the
demands of new digital technologies. Not only is the new Electronics Systems Contractor faced with
previously unanticipated applications of low voltage, the phrase ‘low voltage’ fails to describe what we do. It
simply is not about copper wire and voltage. It’s about protocols and connectivity and interfaces, about
bandwidth, frequencies, and packets.
CEDIA Professional Certification and HTI+ Certification fill a critical need in our industry. By establishing best
practices and standards for home electronics system design and installation we raise the bar for ourselves. In
doing so, we gain credibility with our building industry partners —architects, designers, and homebuilders.
And within the context of consumers’ understandable reluctance to adopt new technologies, the public will
benefit through the establishment and application of objective standards for new technologies the people who
deliver them.
As CEDIA president my role is to lead our association into the future and help prepare our members to be
successful in it. The mission of CEDIA is to “advance our members’ position in the market place and be a
core component of their prosperity.” It is CEDIA’s goal to make our members the best in the business. The
foundation of achieving that goal is technical competence. This book will be invaluable to individuals who
want to gain the understanding and learn the skills necessary to be successful in our industry.
As you embark upon a career in Electronic Systems Integration (and I hope you will) remember this: The
technology is cool and very engaging. But human beings are still very analog creatures and the people who
pay us for our skills and expertise are more interested in the results than how smart or technically competent
we are. They hire us because they want someone to make technology easy, reliable, and painless. If we are
to become respected professionals in the home building industry we must develop our business practices and
processes so that the way we deliver an integrated home system is as easy, reliable, and painless as the
system itself.
One final thought. Within the technology sector of the U.S. economy there is an increasing trend to move
high-tech jobs off shore. Across the country there is intense political debate about the effects this trend will
have. But as long as people value service, and ours is most definitely a service industry, there will be an
opportunity for companies and individuals who can ‘do it for you.’ Happily, the fact is you can’t export these
jobs.
Ray Lepper
President, CEDIA
4/22/2004
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Updates and Errata
Though every effort has been made to provide complete and accurate information, home technology
integration is a complex subject and it is possible that corrections will be identified after publication. Please
visit www.osborne.com and click on ‘Errata’ to access any confirmed fixes.
If you would like to comment on this book, please email the author at [email protected]. We are
interested in hearing from you, though be aware that we may not be able to respond to your note due to the
volume of mail received.
Introduction
The Benefits of Certification
The emergence of Computing Technology Industry Association (CompTIA) Home Technology Integrator+
(HTI+) certification and the Custom Electronic Design and Installation Association (CEDIA) Installer I
certification are clear indications that the home automation market is expanding. In addition, both
homeowners and home technology companies and contractors wish to have a common frame-of-reference
that verifies the training and knowledge of technicians.
The HTI+ and CEDIA Installer I certifications provide benefits to both the technician and the employer, as well
as the homeowner.
The benefits to the technician include:
A proof of his or her professional achievement and knowledge
A clear career path
Improved job opportunities
A foundation for additional higher-level certifications
The benefits to the employer and homeowner include:
Verified skills of job candidates simplifies recruitment and hiring
Reduced entry-level training costs
Measurable job performance and competency standards
Increased customer satisfaction and repeat and follow-up business
Reduced warranty repair work and costs
Increased competitive advantage over companies without certified technicians
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CEDIA and CompTIA
CEDIA and CompTIA are computing and electronics industry associations that promote the development of
workplace and product standards.
CEDIA
CEDIA, the Custom Electronics Design and Installation Association, is a worldwide trade association of
companies that design and install residential electronic systems. CEDIA was founded in 1989 and currently
has about 3,100 member companies.
The objectives of the CEDIA Installer certifications is to establish consistent, clear, and objective standards
that employers and customers can use to define the skill sets of technicians.
Note For more information on CEDIA and its Installer Level I and Level II certifications, visit its website at
HYPERLINK "http://www.cedia.org" www.cedia.org.
CompTIA
CompTIA, the Computing Technology Industry Association, was founded in 1982 with a focus on advancing
the growth of the information technology (IT) industry and to improve the skills and knowledge of IT
professionals. Because CompTIA has over 19,000 individual and institutional members in nearly 90 countries,
it has become one of the more influential IT trade associations in the world.
CompTIA’s commitment is to help facilitate the growth and quality of the IT industry through the development
of IT industry standards, the skills and expertise of IT professionals, and the development of ongoing skills
education. The areas of focus for CompTIA are currently convergence technology, e-commerce, IT training,
software services, IT career certification, and workforce development.
Note For more information on CompTIA and its programs, visit its website at www.comptia.org.
The HTI+ and CEDIA Installer I Certifications
Both the HTI+ and CEDIA Installer Level 1 certification tracks, provide a comprehensive and complete
launching pad for a professional desiring to enter the automated or connected home industry. While both
certification programs have some similarities and some overlap, most of the content is different allowing the
combination of programs to truly strengthen a professional’s knowledge and skills that are required to
perform well on the job!
Some of the differences between both programs include knowledge domains and the depth of knowledge
that is covered. CEDIA Installer Level 1 certification focuses in depth on audio/video along with the
fundamentals of wire and cable, connectors, installation and safety practices. HTI+ covers structured wiring
and computer networking technologies and protocols, including wireless, in detail and gives the fundamentals
of wire and cable and all the subsystems in the home. The basics of audio/video, lighting,
telecommunications, heating, air conditioning and control (HVAC), water systems, security, surveillance, and
home access systems are covered in HTI+ exams.
Note The HTI+ certification consists of two exams: the Residential Systems exam and the Structural
Infrastructure and Integration exam. The CEDIA Installer I exam is a single exam.
About thirty percent of overlap exists between the HTI+ and the CEDIA Installer I exams in the technical areas
covered, especially in some specific knowledge areas: audio/video, telecommunications, lighting controls,
and low-voltage and high-voltage wiring. However, much of the overlap occurs at different skill levels, with
some tested at the entry-level and others at the intermediate level. The HTI+ exams assume the certification
candidate has at least one year of experience on the job, while the CEDIA exam is less specific about the
experience or knowledge you should have when attempting the exam, but the assumption is that it is more
intermediate than entry-level.
Matching Your Experience to the Exams
Which certification program is best for you depends on you, your skills, experience, and knowledge. The
CEDIA exam is focused heavier in the area of audio and video systems and the HTI+ exams are heavier on
multiple function networks, cabling characteristics, connectors, and the integration of subsystems. Ultimately,
the combination of both certifications should give you a competitive advantage in the home automation job
market.
The following sections provide an overview on the background, content, and the testing and certification
procedures for both the HTI+ and CEDIA Installer Level 1 certification programs.
HTI+ Certification Overview
The Home Technology Integrator (HTI+) certification initiative is a partnership between CompTIA and the
Internet Home Alliance. The HTI+ certificate is a cross-industry credential providing recognition that a Home
Technology Integrator (HTI+) professional has attained a standard of excellence in the integrated home
network industry.
The HTI+ certification program covers a broad range of basic entry-level knowledge required of a home
technology installer/integrator. It represents a good balance of skills and knowledge required to perform well
on the job. The development of the objectives involved nationally recognized subject matter experts (SMEs)
from each the different subsystem areas.
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There aren’t any prerequisites to take the HTI+ certification exams, however on-the-job experience and
training is highly recommended. The technician that earns HTI+ certification demonstrates he or she has the
equivalent knowledge and skill levels of a working professional with at least 6 months of hands-on experience
in each set of standards designed to measure your mastery of the core competencies involved in the
installation, integration, and troubleshooting of residential technology subsystems.
Tables I-1 and I-2 list the subject matter areas of each of the HTI+ exams along with the percentage of the
exam dedicated to each area.
Table I-1: HTI+ Residential Systems Exam Subject Area Domains
Domain Subject Area Percentage of Exam
1.0 Computer Networking Fundamentals 25%
2.0 Audio/Video Fundamentals 20%
3.0 Home Security and Surveillance Systems 10%
4.0 Telecommunications Standards 10%
5.0 Home Lighting Control 10%
6.0 HVAC Management 10%
7.0 Water System Controls 10%
8.0 Home Access Controls 3%
9.0 Miscellaneous Automated Home Features 2%
TOTAL 100%
Table I-2: HTI+ Systems Infrastructure and Integration Exam Subject Area Domains
Domain Subject Area Percentage of Exam
1.0 Structured Wiring 50%
1A Low-voltage wiring 25%
1B High-voltage wiring 25%
2.0 Systems Integration—User Interface and
Control Processors
50%
There are no formal prerequisites you must meet before taking the HTI+ exam, but it is recommended that
you have at least 6 months experience in each of the domain subject areas. If you pass both exams, the HTI+
certification is awarded for life, with no recertification requirements.
Note These certification objectives are subject to change. For the most current information, visit
www.comptia.org.
The logo of the CompTIA Authorized Curriculum Program and the status of this or other training material as
“Authorized” under the CompTIA Authorized Curriculum Program signifies that, in CompTIA’s opinion, such
training material covers the content of the CompTIA’s related certification exam. CompTIA has not reviewed
or approved the accuracy of the contents of this training material and specifically disclaims any warranties of
merchantability or fitness for a particular purpose. CompTIA makes no guarantee concerning the success of
persons using any such “Authorized” or other training material in order to prepare for any CompTIA
certification exam.
The contents of this training material were created for the CompTIA HTI + exam covering CompTIA
certification exam objectives that were current as of July, 2004.
How to Become CompTIA Certified
This training material can help you prepare for and pass a related CompTIA certification exam or exams. In
order to achieve CompTIA certification, you must register for and pass a CompTIA certification exam or
exams.
In order to become CompTIA certified, you must:
Select a certification exam provider. For more information please visit
http://www.comptia.org/certification/general_information/test_locations.asp
1.
2. Register for and schedule a time to take the CompTIA certification exam(s) at a convenient location.
Read and sign the Candidate Agreement, which will be presented at the time of the exam(s). The text
of the Candidate Agreement can be found at
http://www.comptia.org/certification/general_information/candidate_agreement.asp
3.
4. Take and pass the CompTIA certification exam(s).
For more information about CompTIA’s certifications, such as their industry acceptance, benefits, or program
news, please visit http://www.comptia.org/certification/default.asp
CompTIA is a non-profit information technology (IT) trade association. CompTIA’s certifications are designed
by subject matter experts from across the IT industry. Each CompTIA certification is vendor-neutral, covers
multiple technologies, and requires demonstration of skills and knowledge widely sought after by the IT
industry.
To contact CompTIA with any questions or comments , please call + 1 630 268 1818;
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Part I: Home Technology Installation Basics
Chapter List
Chapter 1: Wire and Cable Basics
Chapter 2: Connector Types and Uses
Chapter 3: Wiring Installation Practices
Chapter 4: Codes, Standards, and Safety Practices