GUIDELINES ON QUALITY CONTROL CIRCLES (QCC) IN THE PUBLIC SERVICE PHẦN 2 docx

(j) Study tours.

13. Realising the fact that recognition is an important factor in motivating QCC to

continue their good work, the Government organises the QCC Convention. The

objectives of the Convention are:

(a) To recognise and appreciate workers participating in QCC activities by providing

them with the opportunity to make presentations;

(b) To prove and convince the Public Service that QCC can be implemented in the

public sector;

(c) To convince that QCC can assist the Public Service in solving work related

problems; and

(d) To obtain feedback on the problems faced in the implementation of QCC in the

public sector, with the view to improve the effectiveness of the programme.

14. At the National-level QCC Convention, the top three QCC are selected to receive

the following Certificates of Appreciation and Awards:

(a) The Chief Secretary To the Government Award:

(b) The Director-General of Public Services Award: and

(c) The Director-General of MAMPU Award.

Factors Leading To The Successful Implementation of QCC

15. Factors leading to the successful implementation of QCC are as follows:

(a) Positive attitudes, and commitment from top management. This

includes the willingness of the Management to allow time and

manpower to be spent on implementing the programme;

(b) An effective training system;

(c) Support from all levels;

(d) The establishment of a recognition system for QCC members;

(e) Provision of facilities by the Management such as stationeries,

overhead projectors, transparencies and meeting rooms;

(f) QCC should be considered as a long-term exercise. As such QCC