Giáo Trình Phương Pháp Quản Trị Mục Tiêu Okrs Step By Step Guide To Okrs.pdf

Step by Step Guide to

OKRs

SVeR b[ SVeR GWKde VQ OKRU 1

ͲnVTodWcVionȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..Ȁ.Ȁ.2

WhaV aTe OKRU?ȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..Ȁ..4

WhaV iU Goal SeVVing?ȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..ȀȀ..9

BeneȤVU of OKRUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.16

GeVVing SVaTVed YiVh OKRȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.ȀȀȀȀȀȀȀȀȀ21

WTiVing Good ObjecViXeUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ23

SeVVing Ke[ ReUWlVUȀȀȀȀȀȀȀȀȀȀȀȀȀ...ȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ25

HoY OKRU and KPͲU can coeZiUVȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ36

CommiVVed and AUpiTaVional OKRUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.ȀȀȀȀȀ45

PeTUonal OKRUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ...50

HoY Vo WTiVe AcVionable OKRUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..56

Weekl[ PlanUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..65

OKR AlignmenVȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.73

OKR EZampleUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ...81

The OKR PToceUUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..91

The OKR Weekl[ Check ͲnȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.94

The OKR QWaTVeTl[ ReXieYȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.100

The SecTeV Behind SWcceUUfWll[ ͲmplemenVing OKRUȀȀȀȀȀȀȀȀȀ...107

OKR ͲmplemenVaVion GWideȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..111

GeVVing an OKR CoachȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ...ȀȀ112

OKR BeUV PTacViceU and TipUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..ȀȀȀȀ116

OKR CaUe SVWdieUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..ȀȀ...119

ConclWUionȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ.128

ReUoWTceUȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀȀ..129

SVeR b[ SVeR GWKde VQ OKRU 2

ͲnVTodWcVion

ObLecVKXe aPd Ke[ ReUWNVU (OKRU) aTe QfVeP UeeP aU a UKORNe fTaOeYQTM YKVh QPN[ a

cQWRNe Qf RTKPcKRNeU VQ fQNNQY VQ heNR [QWT bWUKPeUU achKeXe KVU gQaNU. ͲV'U UQ OWch OQTe

VhaP VhaV! ǺMeaUWTe WhaV MaVVeTUǻ KU gTeaV fQT OQVKXaVKQP aPd QXeTXKeY, bWV [QW

RTQbabN[ YQP'V be aP OKR eZReTV afVeT TeadKPg KV. EXeP VhQUe UQ UaKd ǺUKORNe RTKPcKRNeU''

aTe dKɍcWNV fQT OQUV VQ WPdeTUVaPd. AU aP OKR UQfVYaTe, Ye haXe YQTMed YKVh

hWPdTedU Qf cQORaPKeU aPd Ye Uee VheO OaMKPg Vhe UaOe cQOOQP OKUVaMeU. EXeT[

da[ Ye Uee cWUVQOeTU YhQ Ua[ Vhe[ aTe WUKPg OKRU, bWV YheP Ye NQQM aV VheO Ye

caPPQV ȤPd QPe UKPgNe OKR NKUVed.

ThaV dQeUP'V OeaP VhaV ReQRNe aTe PQV abNe VQ WPdeTUVaPd QT NeaTP Vhe OeVhQdQNQg[.

The[ LWUV aTe UVWcM KP VheKT QNd habKVU. MaP[ ReQRNe YaPV VQ WUe PeY, RQRWNaT

OeVhQdQNQgKeU, bWV Vhe[ aTe PQV Tead[ VQ RWV KP Vhe eͮQTV VQ chaPge aPd adaRV.

NQY VhKU KUPǷV VQ dKUcQWTage [QW aPd [QWT NQfV[ dTeaOU Qf UWcceUU, bWV TaVheT VQ

eORhaUK\e Vhe RQKPV VhaV NeaTPKPg aPd KORNeOePVKPg OKRU VaMeU VKOe, RaVKePce, aPd a

chaPge KP cQORaP[ cWNVWTe. TheTe aTe cQWPVNeUU UWcceUU UVQTKeU Qf cQORaPKeU YhQ haXe

KORNeOePVed Vhe OeVhQdQNQg[ aPd haXe had KPcTedKbNe UWcceUU, YKVh GQQgNe, AOa\QP,

aPd ͲPVeN beKPg UQOe Qf Vhe bKggeT PaOeU. BWV VhKU VheP TaKUeU Vhe SWeUVKQP, YhaV dKd

VheUe VeaOU dQ TKghV VhaV UQ OaP[ QVheTU haXe UVTWggNeU YKVh? ͲV dQeUPǷV haXe aP[VhKPg

VQ dQ YKVh UK\e QT fWPdKPg. We haXe UeeP RNePV[ Qf UOaNNeT aPd OKd-UK\ed cQORaPKeU,

PQP-RTQȤVU, aPd UVaTV-WRU haXe KPcTedKbNe UWcceUU. ͲV TeaNN[ aNN cQOeU dQYP VQ Vhe

YKNNKPgPeUU VQ chaPge Vhe Ya[ VhKPgU aTe dQPe aPd WPdeTUVaPdKPg VhaV KORNeOePVKPg

OKRU VaMeU OQTe VhaP LWUV KORNeOePVKPg a OeVhQdQNQg[.

WhaV dQ Ye OeaP b[ VhaV? TQ RWV KV UKORN[, a OeVhQdQNQg[ KU PQV a OeVhQd. A

OeVhQdQNQg[ KU a Ya[ Qf WPdeTUVaPdKPg hQY VQ dQ UQOeVhKPg; [QW aNUQ Peed VQ haXe a

OeVhQd aPd a RTQceUU fQT aRRN[KPg KV. MaP[ OaVeTKaNU QP OKRU QWV VheTe Veach [QW aNN

Vhe gTeaV VhKPgU abQWV Vhe OeVhQdQNQg[ aPd beUV RTacVKceU YKVhQWV heNRKPg ReQRNe

WPdeTUVaPd Vhe OeVhQdU Vhe[ Peed VQ acVWaNN[ KORNeOePV OKRU. Be[QPd VhaV, OKR

OeVhQdQNQg[ haU SWKVe a NQV Qf PWaPce aPd VeTOU UWch aU ǶcaUcadKPgǷ aPd ǶaNKgPOePVǷǷ

VhaV caP eaUKN[ be cQPfWUed aPd UeV [QW WR fQT faKNWTe Kf PQV RTQReTN[ WPdeTUVQQd fTQO

Vhe UVaTV. UPdeTUVaPdKPg Vhe ȤPe deVaKNU aPd ȤPdKPg a OeVhQd VhaV YQTMU fQT [QW aPd

[QWT cQORaP[ KU QfVeP YhaV OaMeU QT bTeaMU UWcceUUfWN OKR KORNeOePVaVKQP.

SVeR b[ SVeR GWKde VQ OKRU 3

SQ VhaV'U Yh[ Ye YTQVe VhKU bQQM: VQ heNR cQORaPKeU aPd VeaOU WPdeTUVaPd bQVh Vhe

bKg aPd Vhe UOaNN Qf ObLecVKXeU aPd Ke[ ReUWNV. The OaVeTKaNU KP VhKU bQQM YKNN gKXe [QW

Vhe fQWPdaVKQP [QW Peed VQ OaUVeT bQVh Vhe OeVhQdQNQg[ aPd Vhe OeVhQd, UQ VhaV [QW

caP be added VQ Vhe NKUV Qf OKR UWcceUU UVQTKeU.

SVeR b[ SVeR GWKde VQ OKRU 4

WhaV aTe OKRU?

ObLecVKXeU aPd Ke[ ReUWNVU (OKR) KU a cTKVKcaN VhKPMKPg fTaOeYQTM aPd gQaN UeVVKPg

OeVhQdQNQg[ VhaV heNRU cQORaPKeU VQ aNKgP gQaNU aPd ePUWTe eXeT[QPe KU YQTMKPg

cQNNabQTaVKXeN[ QP gQaNU VhaV TeaNN[ OaVVeT. OKRU caP be KORNeOePVed WUKPg

URTeadUheeVU, QT OQTe cQOOQPN[, YKVh aP OKR UQfVYaTe. OKR OeVhQdQNQg[ dKͮeTU fTQO

QVheT gQaN-UeVVKPg OeVhQdQNQgKeU UWch aU baNaPced UcQTecaTdU, aPd KPͲU.

The OKR OeVhQdQNQg[ KU a UKORNe RTQceUU Qf UeVVKPg aPd aNKgPKPg cQORaP[ aPd VeaO

gQaNU (ObLecVKXeU) aPd cQPPecVKPg each ObLecVKXe YKVh 3-5 OeaUWTabNe TeUWNVU (Ke[

ReUWNVU) VQ OeaUWTe RTQgTeUU. FQT eZaORNe, KPcTeaUe _____ fTQO X VQ Y. RedWce ______ b[

X%. ͲORTQXe ______ WR VQ X%. Ke[ ReUWNVU caP be OeaUWTed QP a 0-100% UcaNe QT aP[

PWOeTKcaN WPKV (eZ: dQNNaT aOQWPV, %, KVeOU, eVc.).

AU RTQgTeUU KU Oade QP each Ke[ ReUWNV, RTQgTeUU QP Vhe ObLecVKXe OQXeU fQTYaTd QP a

0-100% UcaNe. ObLecVKXeU aTe aNUQ UWRRQTVed b[ [QWT YeeMN[ acVKXKVKeU aPd KPKVKaVKXeU

(RNaPU) VhaV [QWǷNN dQ VQ dTKXe fQTYaTd Vhe RTQgTeUU Qf aP ObLecVKXe. PNaPU UhQWNd be

cTeaVed QP a YeeMN[ baUKU aPd be NKPMed VQ [QWT ObLecVKXeU.

SVeR b[ SVeR GWKde VQ OKRU 5

ObjecViXeU Ke[ ReUWlVU PlanU

● AURKTaVKQPaN

● QWaNKVaVKXe

● TKOe BQWPd

● MeaUWTabNe

● QWaPVKVaVKXe

● VaNWe-baUed

● AcVKQPU/ͲPKVKaVKXeU

● TacVKcaN

● WeeMN[ PTKQTKVKeU

EZample OKRU

NQY VhaV [QW haXe a baUKc Kdea Qf YhaV aP OKR KU, NeVǷU TWP VhTQWgh UQOe OKR eZaORNeU

aPd Uee YhaV KU gQQd QT cQWNd be KORTQXed abQWV each.

EZample 1:

LeVǷU Ua[ VhaV [QWT cQORaP[ KU Tead[ fQT a gTQYVh RhaUe aPd PQY [QW YaPV VQ Teach a

NQV Qf ReQRNe. MaTMeVKPg decKdeU VhaV Vhe[ YKNN fQcWU QP gQKPg XKTaN QPNKPe VQ dTKXe OQTe

aVVePVKQP VQ [QWT cQORaP[. The[ UeV aP OKR VhaV NQQM NKMe VhKU:

ObjecViXe: MaMe QWT cQORaP[ gQ XKTaN

Ke[ ReUWlVU:

KR1: GePeTaVe 100,000 XKeYU QP QWT YQWVWbe chaPPeN

KR2: GeV 10,000 PeY fQNNQYeTU QP ͲPUVagTaO

KR3: ͲPcTeaUe QTgaPKc UeaTch VTaɍc VQ QWT YebUKVe b[ 20%

ThKU KU a gQQd eZaORNe Qf aP OKR. The ObLecVKXe KU aURKTaVKQPaN aPd OQXeU Vhe cQORaP[

fQTYaTd YhKNe Vhe KRU aTe PWOeTKc aPd QbLecVKXeN[ SWaPVKf[ Vhe UWcceUU Qf Vhe QXeTaNN

ObLecVKXe. Bad Ke[ ReUWNVU fQT VhKU ObLecVKXe YQWNd KPcNWde:

Bad Ke[ ReUWlVU:

KR1: MaMe XKdeQU fQT [QWVWbe,

SVeR b[ SVeR GWKde VQ OKRU 6

KR2: GeV OQTe ͲPUVagTaO fQNNQYeTU

KR3: ͲORTQXe SEO

ThQUe eZaORNeU aTe bad becaWUe Vhe[ aTe PQV fQcWUKPg QP QWVcQOeU bWV aTe LWUV abQWV

geVVKPg UQOeVhKPg dQPe. JWUV OaMKPg XKdeQU dQeUPǷV aNYa[U OeaP VhaV ReQRNe NKMe VheO

aPd a NQV Qf ReQRNe YKNN Uee VheO. YQW Peed fQcWU QP Vhe OeaUWTabNe TeUWNV VQ Uee Kf [QWT

eͮQTVU aTe acVWaNN[ YQTMKPg.

EZample 2:

LeVǷU RTeVePd VhaV [QW aTe a UQfVYaTe cQORaP[ YhQ KU UeNNKPg a RTQLecV RNaPPKPg

UQfVYaTe fQT bWUKPeUUeU. YQW MPQY VhaV VQ MeeR WR YKVh cQOReVKVQTU [QW Peed VQ

deXeNQR [QWT RTQdWcV VQ QͮeT OQTe fWPcVKQPaNKVKeU fQT [QWT cWUVQOeTU. YQW haXe

decKded VhaV [QW Peed VQ cQOe QWV YKVh a PeY feaVWTe. YQW UeV aP OKR:

ObjecViXe: DeUKgP, cTeaVe, aPd NaWPch a PeY feaVWTe

Ke[ ReUWlVU:

KR1: ͲPVeTXKeY 50 eZKUVKPg cWUVQOeTU QP YhaV aTe VheKT PeedU TegaTdKPg VQ RTQLecV

OaPageOePV VQQNU

KR2: CTeaVe PeY feaVWTe

WhaV dQ [QW VhKPM, KU KV a gQQd OKR? We YQWNd Ua[ VhaV Vhe OKR cQWNd WUe UQOe YQTM.

The ObLecVKXe KU NKMeN[ PQV RQUUKbNe VQ achKeXe KP a UKPgNe SWaTVeT. APd YhKNe Vhe ȤTUV KR KU

gQQd, Vhe UecQPd TeUWNV KU PQV SWaPVKȤabNe. ReaNKUVKcaNN[, dWTKPg Vhe ȤTUV SWaTVeT [QW YKNN

QPN[ OaPage TeUeaTchKPg Vhe cWUVQOeT PeedU aPd deUKgPKPg Vhe ȤTUV RTQVQV[Re. LeVǷU VT[

agaKP VQ UeV a beVVeT OKR:

ObjecViXe: ReUeaTch QWT cWUVQOeTU PeedU aPd deUKgP a PeY feaVWTe

Ke[ ReUWlVU:

KR1: ͲPVeTXKeY 50 eZKUVKPg cWUVQOeTU QP YhaV aTe VheKT PeedU TegaTdKPg VQ RTQLecV

OaPageOePV VQQNU

KR2: ChQQUe 2 KORQTVaPV PeedU VhaV caP be cQXeTed YKVh QPe PeY feaVWTe

SVeR b[ SVeR GWKde VQ OKRU 7

KR3: TeUV aPd TeXKeY 10 cQOReVKVQT VQQNU aPd dQcWOePV 2 KdeaU fTQO each VQ deUKgP

QWT PeY feaVWTe

NQY QWT eZaORNe KU OQTe TeaNKUVKc aPd dQabNe KP QPe SWaTVeT. NeZV SWaTVeT, YheP Ye

aTe NaWPchKPg Vhe feaVWTe, Ye caP UeV aPQVheT OKR VhaV fQcWUeU QP Vhe UWcceUU aPd

WUage Qf Vhe PeY feaVWTe.

EZample 3:

YQWT cQORaP[ KU UVTWggNKPg YKVh bTKPgKPg ePQWgh OQPe[ KP. AfVeT NQQMKPg KPVQ [QWT daVa,

[QW MPQY VhaV Vhe RTQbNeO KU PQV haXKPg ePQWgh NeadU. YQW decKde VhaV [QW Peed VQ VT[

UQOe PeY KdeaU aPd OaTMeVKPg chaPPeNU. EOaKN caORaKgPU UeeO VQ be Vhe beUV VhKPg VQ

VT[ UQ [QW UeV [QWT gQaN:

ObjecViXe: ͲORNeOePV PeY QWVbQWPd eOaKN caORaKgP

Ke[ ReUWlVU:

KR1: WTKVe eOaKN cQR[ VQ UePd VQ QWVbQWPd NeadU

KR2: GeV a NKUV Qf QWVbQWPd NeadU

KR3: SePd eOaKN VQ eXeT[QPe QP NKUV

UPfQTVWPaVeN[ VhKU YQWNd PQV be cQPUKdeTed aP OKR bWV TaVheT a RTQLecV YKVh a VaUM NKUV.

The Ke[ ReUWNVU dQ PQV cQPVaKP aP[ PWObeTU. ReOeObeT, ObLecVKXeU aTe NaTge aURKTaVKQP

gQaNU aPd KRU aTe a SWaPVKȤabNe OeaUWTeOePV Qf VhaV gQaN. Ͳf Ye YeTe VQ TeYTKVe Vhe

OKR, KV YQWNd NQQM NKMe VhKU:

ObjecViXe: ͲORNeOePV PeY QWVbQWPd eOaKN caORaKgP

Ke[ ReUWlVU:

KR1: ͲORTQXe QReP TaVeU fTQO 15 VQ 25%

KR2: ͲPcTeaUe OQPVhN[ eOaKN UKgP-WRU fTQO 200 VQ 300

KR3: GTQY eOaKN NKUV fTQO 30,000 VQ 40,000

SVeR b[ SVeR GWKde VQ OKRU 8

NQY Vhe OKR KU OWch beVVeT. The ObLecVKXe KU KPURKTKPg aPd Vhe Ke[ ReUWNVU aTe PQY

SWaPVKȤabNe. FTQO VheTe Vhe VeaO caP aUM hQY Vhe[ caP dTKXe VhQUe Ke[ ReUWNVU fQTYaTd

YKVh VheKT YQTM. FQT eZaORNe, Vhe[ Oa[ KORTQXe UKgP-WRU VhTQWgh a beVVeT caNN VQ acVKQP

QT gTQY Vhe eOaKN NKUV VhTQWgh aP adXeTVKUKPg caORaKgP QT cQPVePV eZchaPgeU.

SVeR b[ SVeR GWKde VQ OKRU 9

WhaV iU Goal SeVVing?

OKRU UeTXe aU a gQaN UeVVKPg OeVhQdQNQg[. BWV befQTe LWORKPg KPVQ VheO KP OQTe deRVh,

[QW UhQWNd TeaNN[ WPdeTUVaPd YhaV Vhe VeTO ǺgQaNǻ acVWaNN[ OeaPU. YQWǷXe RTQbabN[

heaTd Qf dKͮeTePV VeTOU NKMe gQaNU, VaTgeVU, OKRU, Ke[ PeTfQTOaPce ͲPdKcaVQTU (KPͲU) aPd

OeVTKcU. ͲP OaP[ caUeU, VheUe VeTOU geV OKZed-WR. Each Qf VheO PeedU VQ be deȤPed UQ

VheTeǷU PQ TeaN cQPfWUKQP.

WhaV aTe goalU?

GQaNU KP a bWUKPeUU aTe UQOeVhKPg VhaV a cQORaP[ RNaPU VQ achKeXe KP Vhe fWVWTe. A gQaN

KU Vhe TeUWNV [QW YaPV VQ QbVaKP. AV VheKT cQTe, gQaNU aTe aNN abQWV cQOOKVOePV. The[ gKXe

a bWUKPeUU dKTecVKQP aPd heNR [QW fQcWU QP YhaVǷU KORQTVaPV. GQaNU caP be QXeTaTchKPg

(dKTecVKQPaN) aPd fQcWU QP Vhe NaTgeUV aKOU Qf Vhe cQORaP[ (aMa cQORaP[ gQaNU), QT

QReTaVKQPaN aPd fQcWU QP fWPcVKQP-URecKȤc VeaO NeXeN RTKQTKVKeU. DeRePdKPg QP Vhe NeXeN

VhQWgh, gQaNU caP ȤNN URecKȤc PKcheU baUed QP deXeNQROePV PeedU aU YeNN.

GQaNU UhQWNd be MPQYP b[ eXeT[bQd[ KP Vhe cQORaP[ aPd RNaPPed KPKVKaVKXeU UhQWNd

heNR [QWT VeaO OQXe VQYaTdU VhQUe gQaNU.

SVeR b[ SVeR GWKde VQ OKRU 10

GoalU XU ObjecViXeU

The NKPe beVYeeP gQaNU aPd ObLecVKXeU KU UQ VhKP VhaV KV baUKcaNN[ dQeUPǷV eZKUV. The[ bQVh

TeRTeUePV a deUKTed TeUWNV QT achKeXeOePV. TheTe aTe dKͮeTePV VheQTKeU Ua[KPg VhaV gQaNU

aTe WUWaNN[ OQTe NQPg-VeTO aPd cQXeT Vhe bKg RKcVWTe aPd ObLecVKXeU aTe OQTe URecKȤc,

acVKQPabNe aPd UeV SWaTVeTN[.

SeRaTaVKPg gQaNU fTQO ObLecVKXeU Oa[ be TeNeXaPV VQ UQOe gQaN UeVVKPg OeVhQdU bWV KVǷU

deȤPKVeN[ PQV Peeded YhKNe WUKPg OKRU. We Ua[ Vhe[ aTe Vhe UaOe VhKPg! TT[KPg VQ

UeRaTaVe VhQUe VYQ VeTOU dQeUPǷV acVWaNN[ gKXe [QW aP[ XaNWe, UQ Yh[ bQVheT?

OKRU XU KPͲU

Ke[ PeTfQTOaPce ͲPdKcaVQTU (aMa bWUKPeUU OeVTKcU) aTe PWObeTU VhaV [QW NQQM aV VQ

OaMe UWTe [QW aTe OaKPVaKPKPg a heaNVh[ bWUKPeUU. YQW Peed VQ UeV PWOeTKc

eZRecVaVKQPU Qf ReTfQTOaPce aPd UeV cNeaT VaTgeVU fQT Vhe cQORaP[, deRaTVOePVU, VeaOU

aPd KPdKXKdWaNU. TheUe KPdKcaVQTU dKTecV [QWT aVVePVKQP VQYaTdU YhaV Vhe[ aTe

OQPKVQTKPg, aPd Vhe[ UKORN[ VeNN [QW Kf [QW aTe OeeVKPg [QWT VaTgeVU QT PQV.

FQT eZaORNe, [QWT SaNeU VeaO KPͲ OKghV be a PWObeT Qf cNQUed deaNU ReT YeeM, aPd a

VaTgeV (eZRecVed NeXeN Qf ReTfQTOaPce) cQWNd be fTQO 10 VQ 15 QP aXeTage. SQ Kf [QWǷTe

OeeVKPg Vhe KPͲ VaTgeV Qf aV NeaUV 10 deaNU, KV OeaPU [QWǷTe OaKPVaKPKPg [QWT eɍcKePc[.

ͲP OQUV cQORaPKeU, KPͲU TeȥecV TeXePWe VaTgeVU aPd OQPVh-QP-OQPVh gTQYVh Qf XaTKQWU

bWUKPeUU OeVTKcU. YQW caP VTacM aNN Qf [QWT TegWNaT bWUKPeUU acVKXKVKeU YKVh KPͲU, UWch aU:

● TeXePWe,

● cWUVQOeT acSWKUKVKQP cQUV,

● chaPgeU KP YebUKVe VTaɍc,

● ROͲ,

● OaTMeV UhaTe,

● eORNQ[ee VWTPQXeT TaVe,

● cWUVQOeT UaVKUfacVKQP,

● PWObeT Qf PeY aPd TecWTTKPg RWTchaUeU,

● UaNeU b[ TegKQP,

● a PWObeT Qf daKN[ OeeVKPgU [QW haXe YKVh RQVePVKaN cNKePVU, eVc.

SVeR b[ SVeR GWKde VQ OKRU 11

TheUe VaTgeVU caP be aPPWaN, SWaTVeTN[, OQPVhN[, daKN[ QT eXeP hQWTN[, deRePdKPg QP

[QWT PeedU.

NWObeTU dQPǷV NKe, aPd NQQMKPg aV KPͲU KP TeVTQURecV heNRU [QW VQ OaMe RTedKcVKQPU fQT

Vhe fWVWTe: YhKch OQPVhU aTe gQKPg VQ be gQQd, YhKch RQVePVKaN cNKePVU aTe OQTe NKMeN[ VQ

becQOe Ra[KPg cWUVQOeTU, eVc.

APaN[UKPg [QWT ReTfQTOaPce agaKPUV KPͲ VaTgeVU aNNQYU [QW VQ WPdeTUVaPd hQY VQ MeeR

[QWT bWUKPeUU gQKPg. SKORN[ RWV, [QW caPPQV haXe a fWPcVKQPaN, YeNN-QTgaPK\ed cQORaP[

Kf [QW aTe PQV OeaUWTKPg [QWT KPͲU.

HQYeXeT, haXKPg VheUe PWObeTU dQeUPǷV TeaNN[ VeNN [QW dKTecVN[ hQY VQ KORTQXe VheO.

YQW caPPQV gTQY a bWUKPeUU b[ UKORN[ Ua[KPg ǺYe Peed VQ hKV a hKgheT TeXePWe VaTgeVǻ.

APd Kf [QWǷTe faNNKPg behKPd QP [QWT KPͲ VaTgeVU, YhaV eZacVN[ dQ [QW Peed VQ KORTQXe VQ

RWV eXeT[VhKPg bacM QP VTacM?

ThKU KU YheTe Ye begKP VQ dKUcWUU Vhe dKͮeTePce beVYeeP OKR aPd KPͲ.

OKR XU. KPͲ: HoY can [oW Vell Vhe diͮeTence?

YQW caPPQV UYKVch fTQO KPͲU VQ OKRU aU Vhe[ aTe PQV KPVeTchaPgeabNe aPd VheKT RWTRQUe

KU cQORNeVeN[ dKͮeTePV. Ͳf [QW YaPV VQ gTQY, KORTQXe aPd UWUVaKP [QWT bWUKPeUU, [QW

UhQWNd NeaTP VQ WUe bQVh.

SVeR b[ SVeR GWKde VQ OKRU 12

KPͲU aU ǺHealVh MeVTicUǻ help Vo idenVif[ YheTe aVVenVion iU needed.

DQ [QW MPQY hQY OWch OQPe[ [QWT bWUKPeUU KU caRabNe Qf OaMKPg QP a OQPVhN[ baUKU?

ThaV KU [QWT OQPVhN[ TeXePWe KPͲ, aPd Kf [QWT VaTgeV KU $100,000, [QW YQWNd deeO

[QWTUeNf KP gQQd UhaRe Kf [QW YeTe hKVVKPg KV each OQPVh.

Ͳf UWddePN[ TeXePWe dTQRU VQ $90,000, [QW YQWNd dKTecV [QWT aVVePVKQP VQ VhKU aPd UVaTV

dKggKPg KPVQ Vhe ǺYh[ǻ.

NQTOaNN[, each VeaO YKNN haXe a KPͲ VQ OeaUWTe VheKT QYP eɍcKePc[ aPd aPaN[\e Kf

eXeT[VhKPg KU YQTMKPg aU KV UhQWNd. FQT eZaORNe, NeVǷU VaMe a NQQM aV CQORaP[ A YhQUe

SaNeU VeaOǷU KPͲ VaTgeV (heaNVh OeVTKc) KU VQ bTKPg 50 PeY Ra[KPg cWUVQOeTU each OQPVh.

KPͲU aTe WUWaNN[ achKeXed YKVh bWUKPeUU-aU-WUWaN aPd aU a RaTV Qf Vhe daKN[ TQWVKPe. ͲP

QVheT YQTdU, YheP ReQRNe aTe dQKPg YhaV VheKT LQb deUcTKRVKQP Ua[U Vhe[ UhQWNd be

dQKPg, Vhe[ UhQWNd be achKeXKPg VheUe VaTgeVU.