Factors Influencing the Job Satisfaction of Teachers in Lac Hong University: Masters thesis of Business Administration

MEIHO UNIVERSITY

Graduate Institute of Business and Management

MASTERS THESIS

Factors Influencing the Job Satisfaction of

Teachers in Lac Hong University

In partial fulfillment of the requirements for the degree of

Masters of Business Administration

Advisor: Dr. Wei-Shuo Lo

Co-advisor: Dr. Nguyen Trung Truc

Graduate Student: Nguyen Thi Lan Thanh

December, 2010

I

ACKNOWLEDGMENTS

First of all, I would like to thank the HCM City University of Industry and Meiho

Institute of Technology. Special thanks to Dr. Ta Xuan Te, Rector of HCM City University of

Industry and Dr. Prof. Shan Da Liu, President of Meiho Institute of Technology, Taiwan.

I wish to express my profound gratitude to my supervisor Dr. Lo, Wei-Shuo and Dr.

Nguyyen Trung Truc for their sound advice and whole-hearted guidance for the development

and completion of this study.

I am further indebted to the cooperation of leaders and workers in Cao Cap Brick-Tile

join stock company.

I am also grateful to my Vietnamese professors and my classmates in EMBA 2 for

their valuable suggestions when I was at a loss.

Finally, a special thank to my loving and supportive husband who constantly encouraged

me to follow my dreams, thank you for being you; to my daughter who endured many

uneventful days while I studied far from home; to my parents and parents-in-law who helped

me to look after my daughter when I was not at home; to all of my family members who have

been encouraging me along the way. I dedicate this thesis to you for being my foundation. I

love you all.

II

Factors Influencing the Job Satisfaction of Teachers

in Lac Hong University

ABSTRACT

Job satisfaction is one of the most widely discussed issues in organizational behavior,

personnel and human resource management and organizational management. As teaching

does require a great deal of thoroughness and commitment, so in teaching it is more

important to help mental commitment and loyalty than physical presence.

The purpose of this research topic is to identify the most important factors affecting job

satisfaction of university Lac Hong teachers.

A survey of all university teachers in Hong Lac questionnaire survey was through the

adjustment of some experts. Data collected selective treatment for best results.

The study concluded that the superior element to directly influence job satisfaction of

teachers and a number of other factor co-workers, welfare regime, and the working

environment. in addition, elements of salary, bonuses also affect their job satisfaction.

Keywords: Lac Hong University’s Teachers, Job Satisfaction, Factors

III

Factors Influencing the Job Satisfaction of Teachers

in Lac Hong University

Contents

ACKNOWLEDGMENTS .........................................................................................................I

ABSTRACT..............................................................................................................................II

Contents ............................................................................................................................... III

Tables ................................................................................................................................ V

Figures ............................................................................................................................... VI

Chapter1 Introduction ............................................................................................................... 1

1.1 Background and Motivation ........................................................................................... 1

1.1.1 Name of school and logo. ........................................................................................ 2

1.1.2 History of Lac Hong University. ............................................................................. 2

1.1.3 Mission and duties of Lac Hong University. ........................................................... 3

1.1.4 Vision of Lac Hong University until 2017. ............................................................. 3

1.2 Purpose of the Study....................................................................................................... 3

1.3 Scope and Limitations of the Study................................................................................ 4

Chapter 2 Literature Review..................................................................................................... 5

2.1 Job Satisfaction and Job Motivation............................................................................... 5

2.1.1 Definition of job satisfaction. .................................................................................. 5

2.1.2 Job satisfaction and job motivation. ........................................................................ 5

2.2 Theories of Job Satisfaction............................................................................................ 6

2.2.1 Maslow’s theory. ..................................................................................................... 6

2.2.2 Clayton Alderfer’s theory. ....................................................................................... 7

2.2.3 Herzberg’s theory. ................................................................................................... 8

2.2.4 Affect theory............................................................................................................ 9

2.2.5 Dispositional theory................................................................................................. 9

2.3 Related Studies on Human Needs................................................................................. 10

2.3.1 Theory of hierarchy needs (Abraham Maslow)..................................................... 10

2.3.2 McClelland’s theory. ............................................................................................. 12

2.3.3 Expectations theory (Victor Vroom). .................................................................... 13

2.4Related Studies on Human Needs.................................................................................. 15

2.4.1 Two factors theory (F. Hertzberg). ........................................................................ 15

IV

2.4.2 Theory X – Y (Mc Gregor).................................................................................... 16

2.5 Summary....................................................................................................................... 18

Chapter 3 Research Methodology........................................................................................... 22

3.1 Research Design ........................................................................................................... 22

3.2 Research Methodology ................................................................................................. 22

3.2.1 Determining sample size........................................................................................ 23

3.2.2 Quantitative research. ............................................................................................ 23

3.2.3 Studying. ................................................................................................................ 24

3.2.4 Survey. ................................................................................................................... 27

3.3 Summary....................................................................................................................... 30

Chapter 4 Research Results and Analysis............................................................................... 31

4.1 Descriptive Data Statistics............................................................................................ 31

4.1.1 Research data sample............................................................................................. 31

4.1.2 Description of quantitative variables. .................................................................... 31

4.2 Analyzing Factors for Job Descriptive Index JDI (Job Descriptive Index).................. 34

4.2.1 Regression analysis on the impact of components JDI to Lac Hong University

teachers’ satisfaction in work. ........................................................................................ 39

4.2.2 The Level of Job Satisfaction of the Lac Hong University Teachers about Their

Teaching and Schools ..................................................................................................... 43

4.2.3 Analysis of the Effects of the Qualitative Variables on the Job satisfaction of the

Lac Hong University Teachers. ...................................................................................... 44

Chapter 5 Conclusions and Recommendations....................................................................... 50

5.1 Conclusions................................................................................................................... 50

5.2 Recommendations......................................................................................................... 51

5.2.1 Recommendations from the findings..................................................................... 51

5.2.2 Recommendations from the theory........................................................................ 52

5.3 Limitations of the Study ............................................................................................... 54

5.4 Suggestions for Further Study ...................................................................................... 54

Reference ............................................................................................................................... 55

Appendix 1 Questionnaires in Vietnamese............................................................................. 58

Appendix 2 Questionnaires in English ................................................................................... 63