Chính phủ điện tử ở Xinh-ga-po - Kinh nghiệm cho Việt Nam

N i N KINH T l TRI THLTC VA CHJNH PiHU €>l|N Tl>

CHINH PHUDIEN TdfdXINH-GA-PO￾KINH NGHIEM CHO VIET NAM

ThS. NGUYEN NHAT NAM*

C

hinh phi diln t i (CPDT) la mflt

thudt ngu xudt hign chua lau tten tbl

gifii. CPDT khfing dan thuan Id may

tinh, mang nfli bfl, intemet md Id svi ddi mfii

todn tUgn ede quan hg (ddc bigt Id quan he

giQa chinh quyin vd cfing ddn); cdc ngufin

Ivrc, cdc quy trinh, phuong thuc hoat dflng

vd ban tiidn npi dung cdc hnat dpng cia

chinh quyin cdc cap. Vigc Wen khai CPDT

Id cdi tiln vigc tiep can vd cung cdp cac dich

vu chinh piii nhdm dem lai ipi ich cho

ngudi dan, tdng cuflng ndng Ivrc cia chinh

phi theo hufing qudn Iy, dieu hdnh cfl higu

qua va ndng cao tinh minh bach, nhdm

quan ly tfit htm cdc ngufin liic kinh tl vd xd

hfli cia dat nude vi muc tilu phdt triin.

l.CH)TftXtah-ga-po

Xmh-ga-po Id nudc nfii tilngvl mfl hinh

"mflt cia" trpng dich vu cflng va Id mpt

trong nhQng quoc gia bang dau vl CPDT

(dung ddu vl chi sfi xIp hang CPDT theo

bdo eao cia Waseda - IAC).

Trong hon 35 ndm, Xinh-ga-po dd ttiln

khai rat nhilu chuong trinh chiln lupc phdt

triin cflng nghg thfing tin vd trayen thfing

ttong dfi cfi CPDT vd tin hpc hfia quan ly

hdnh chinh. Riing vl CPDT, da thuc bign

tdi 4 kg hnach tfing thi, ttong dfi kl hoach

hign nay li dua Xinh-ga-po ttd thdnh "Ddn

tpc W thuc, thdnh phfl tpdn cdu, van hdnh

bdng xd hpi thfing tin".

Tu ndm 1995, Xinh-ga-po dd triin khai

chuong trinh "Dich vu cfing hudng tdi the

kyXXI" (Pulbic Service - PS 21) nhdm giip

eiio tat ci cdc co quan cua Chinh phi ttd

nin thdn thign htm vfli ngufli ddn vd doanh

nghiip. Din ndm 1997, Xinh-ga-po ban

hdnh 4 ludt co bdn dl bfi tta ttiin khai

CPDT vd thutmg mai then ti, bao gom: Lu$t

Giao dich dien tii, Luit SdhOu tri tue, Lu$t

Su dung may tinh va Luat Bing ehiing dien

tii (ding tiong xet xu cdc vu dn). Hai nam

sau, Xinh-ga-po phat Win ha tdng dich vii

cfing (PubUc Seivice Infrastiuctuie - PSI) d6

cung cdp h^ tang chung giip cdc co quan

Chinh phi nhanh chfing phdt triin dich vu

diln tu. Diln hinh Id TradeNet

(www.tradenet. gov.sg) dl hfl trp thuong

mai vd dich vu hdi quan, cfing cfing ddn

dign tu (www.ecitizen.gov.sg) vd cfing

thutmg mai dign to (www.business.gov.sg).

Din nam 1998, Xinh-ga-po dua vdo

Wen khai he thfing khai bao thul qua

mang, giip cfing ddn gidm tiidi gian kiiai

bdo cung nhu trdnh dupc cde vu gian Ian

hay nham lan ddng tile. Cing vfii dfi Id hi

thfing ddng ky hp chilu vd visa true toyln.

Chi ttong vfing 15 phit, mpt cd nhdn cfl thi

dang ky thdnh lap cfing ty qua mang

* Tip doan Hapaco

m Ti«lP CHf QUA N L* NH A Nl/dC - Sd 242 (3/2016)