An investigation into perceptions of atc students towards the use of zoom meeting in learning English speaking skill

BANKING ACADEMY OF VIETNAM

FACULTY OF FOREIGN LANGUAGES

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GRADUATION THESIS

AN INVESTIGATION INTO PERCEPTIONS OF ATC

STUDENTS TOWARDS THE USE OF ZOOM MEETING IN

LEARNING ENGLISH SPEAKING SKILL

Full Name : Nguyen Thi Trang

Class : K22ATCA

Academic Year : 2019 - 2023

Student ID : 22A7510030

Instructor : Mr. Pham Nhu Luan (PhD)

Hanoi, May 2023

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DECLARATIONS

I hereby declare that this graduation thesis is my own research, under the guidance and

supervision of Dr. Pham Nhu Luan. This work has never been submitted and approved

for a degree at Vietnam Banking Academy or any other higher education institution.

All references are fully cited in the reference section.

Hanoi, 22th May 2023

Signature

Nguyen Thi Trang

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ACKNOWLEDGEMENTS

Without the assistance and support from many individuals, this graduation thesis would

not have been able to be completed. I want take this opportunity to express my

gratitude and appreciation for all those who helped me with this research project.

First of all, I would like to express my deepest gratitude to Dr. Pham Nhu Luan, one of

the lecturers of the Faculty of Foreign Languages at Banking Academy, as well as the

instructor, who has enthusiastically helped me in the process completing the graduation

thesis.

I would like to thank 105 English-major students from classes K22 and K23 who

enthusiastically helped me complete the survey and provided valuable suggestions.

I sincerely thank all the teachers at Banking Academy, especially the teachers of the

Faculty of Foreign Languages, for the valuable lessons during my 4 years of studying

here. Since then, I had the opportunity to do my graduation thesis.

The last thanks go to my family and friends who have always been by my side when I

was most frustrated, disheartened and encouraged me not to give up.

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TABLE OF CONTENTS

DECLARATIONS.............................................................................................................. i

ACKNOWLEDGEMENTS.............................................................................................. ii

TABLE OF CONTENTS ................................................................................................. iii

LIST OF ABBREVIATIONS ........................................................................................... v

LIST OF TABLES............................................................................................................ vi

ABSTRACT..................................................................................................................... vii

CHAPTER I: INTRODUCTION .................................................................................... 1

1.1. Rationale of study ................................................................................................1

1.2. Research Aims......................................................................................................2

1.3. Research Questions..............................................................................................2

1.4. Significance of the study......................................................................................2

1.5. Scope of study.......................................................................................................2

1.6. Structure of study ................................................................................................3

CHAPTER II: LITERATURE REVIEW....................................................................... 4

2.1 Definitions..............................................................................................................4

2.1.1. Overview of ICT Tools ..................................................................................4

2.1.2. Overview of Online Learning.......................................................................8

2.1.3. Overview of Zoom Meeting ..........................................................................9

2.1.4. Zoom Meeting in English Learning...........................................................13

2.1.5. Zoom Meeting in English speaking skill ...................................................15

2.1.6. Overview of Perceptions .............................................................................17

2.2. Previous research related to students' perceptions of using Zoom in learning

English speaking .......................................................................................................18

CHAPTER III: RESEARCH METHODOLOGY....................................................... 22

3.1. The locale of the study .......................................................................................22

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3.2. Population, Sample and Participants...............................................................22

3.3. Research instruments........................................................................................23

3.4. Data collection procedure .................................................................................23

3.5. Data processing method ....................................................................................24

3.6. Data Analysis......................................................................................................25

3.6.1. Scale Reliability ...........................................................................................25

3.6.2. Descriptive Statistics ...................................................................................26

3.6.3. Exploratory Factor Analysis.......................................................................26

CHAPTER IV: FINDINGS AND DISCUSSIONS....................................................... 28

4.1. Demographic results..........................................................................................28

4.2. Scale Reliability Testing ....................................................................................30

4.3. Descriptive Statistics..........................................................................................33

4.4. Exploratory factor analysis of independent variables....................................38

4.5. Findings...............................................................................................................43

4.5.1. Finding on the students’ perception...........................................................43

4.5.2. Finding on Zoom Meeting future...............................................................47

4.6. Discussion about ATC students perceptions....................................................48

CHAPTER V: SUMMARY OF THE FINDINGS, LIMITATIONS AND

RECOMMENDATIONS ................................................................................................ 51

5.1. Summary of the Findings..................................................................................51

5.2 Limitations of this study.....................................................................................51

5.3 Recommendations for further studies...............................................................52

REFERENCES................................................................................................................ 53

APPENDIX ...................................................................................................................... 58

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LIST OF ABBREVIATIONS

ATC English-major students at Banking Academy of Vietnam

ICT Information communication technology

EFL English as a foreign language

SPSS Statistical Package for Social Sciences

EFA Exploratory Factor Analysis

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LIST OF TABLES

Table 1 Numbers of ATC students participating in the survey ......................................22

Table 2 Profile of Respondents (N=105) .......................................................................29

Table 5 Scale Reliability ................................................................................................32

Table 3 Table of analyzed factors...................................................................................36

Table 4 Descriptive Statistics.........................................................................................38

Table 6 KMO and Bartlett's Test ....................................................................................39

Table 7 Total Variance Explained...................................................................................40

Table 8 Rotated Component Matrix...............................................................................42

Table 9 The ATC students' perception about the use of Zoom.......................................45

Table 10 Open-ended question result.............................................................................47