Tỉnh Quảng Ninh nâng cao chất lượng giải quyết khiếu nại, tố cáo

•'Mif niem 90 iii/tii , tgtiy //laii/i /d/i Qdjiry '('(iif/ idn 'lief: lam (j/.i//»}0 - .1/2/2010)

TiNH QOANG NINH NANG CAO CHAT LOUNG

GIAI QUYET KHIEU NAI, TO CAO

TSLETHIHAH

Tdm tat: Bii viit khii quit nhiJng kit qui dat dOdc trong cdng tic tiip cdng din, giii quye't

khieu nai, td eio trong thdi gian qua eua tJnh Quang Ninh, di xuit mot so giai phip gdp phan

ning cao chit lOdng cdng tic tiip edng din, giii quye't khiiu nai, td eio cua tinh trong thdi

gian tdi.

TU khda: Cdng tic tiep cdng din; giai quyit khiiu nai, to eio; thh Quang Ninh.

Abstract: This article outlines the results achieved in the citizen reception and complaint and

denunciation settlement in Quang Ninh Province over the past time, and proposes some solu￾tions to improve the quality of citizen reception and complaint and denunciation settlement of the

province in the coming time.

Keywords: Citizen reception; complaint and denunciation settlement; Quang Ninh Province

Ngiy nhan bii: 02/01/2020 Ngiy biin tap: 07/01/2020 Ngiy duyet ding: 17/02/2020

Qua trinh do thj hda nhanh da

anh hudng trUc tiep dd'n ldi fch

va cupc song cua nhan dan,

la mpt trong nhOng nguyen

nhan chCi yeu lam phat sinh ddn thU Itie'n

nghi, khieu nai, to' cao tren dja ban tinh

Quang Ninh. Thdi gian qua, cap iiy, chfnh

quyen cac cap cua tinh da cd nhieu c6'

gdng, tap trung gidi quye't va dat nhieu kit

qua quan trpng. Sd' lUpt tiep cdng dan tang,

nhUng khong phat sinh "diem nong" mdi,

cac vu vide ddng ngUdi, phUc tap mdi phat

sinh dUdc chu dong xCr ly tii sdm, nhanh

chong dn djnh; cd ban giai quye't xong cac

vu viec phuTc tgp, keo dai theo chi dao cua

cac cd quan chUc nang giup on djnh tinh

hinh, thiic da'y phat trien kinh t l - xa hpi

tren dja ban tinh.

1. Sif quan tam cua cac cap uy ddng doi

vdi viec trien khai thUc hien cong tac tiep

cdng dan, giai quyet khieu nai, to cao

Trong thdi gian qua, Tinh uy, Hpi ddng nhan

dan (HDND) va Uy ban nhan dan (UBND) tinh

Quang Nmh dac bidt quan tam va thudng

(*) Viin Xay dt/ng Dang - HQC vi$n Chinh tn

qudc gia Ho Chi Minh

xuyen ehi dao edng tac tiip cdng dan, giai

quylt khieu nai, td cao; gdn vdi viec thUe hien

Chi thi sd 35-CTArW ngay 26/5/2014 cOa Bp

Chfnh trj "Ve tang cudng sy lanh dgo cua

Dang doi vdi cdng tac tiep cdng dan va gidi

quyet khieu nai, td cao" vd Chi thj sd 36-

CT/TU ngay 20/4/2015 cua Tinh Qy Qudng

Nmh "Vl tang cUdng sU lanh dao cua Dang

trong cdng tac tiep cdng dan, gidi quylt khiiu

nai, to cao". Tinh iiy ban hanh Thong bao sd

1336-TBn"U ngay 22/4/2019 "Thdng bao Kit

luan hdi nghj ra soat cdng tac lanh dao, chi

dao va thye hidn nhidm vu tiep cdng dan, giai

quye't khieu nai, td cao tren dja ban tinh thdi

gian qua", trong dd yeu cau cap uy, chinh

quyen va thu trudng cac cd quan, ddn vi

nghiem tue chan chinh, khdc phyc nhQng han

chi, nang cao hieu qud cdng tac lanh dao, chi

dao va td chQc thQc hien Luat Tiep cdng dan,

Luat Khiiu nai, Luat Td cao va cac van bdn

chi dao cua Ddng v l cdng tac tiep cdng dan,

gidi quye't khiiu nai, td cao.

Thyc hidn Quy djnh sd 11-QDi/TW ngay

18/02/2019 cua Bd Chinh trj "vl trach nhidm

cua ngudi dQng dau ca'p uy trong vide tiip

dan, ddi thogi tryc tiep vdi dan va xQ ly nhQng

phan anh, kiln nghi cua dan", Tinh uy Quang

Ninh da ban hanh Quy djnh sd 1717-QD/TU

To chile nha niroc so 3/3030