The Possible Solutions to Attract Human Resources at Ha Tien Town, Kien Giang Province from 2010 to 2015 :Masters thesis of Business Administration

MEIHO UNIVERSITY

Graduate Institute of Business and Management

MASTERS THESIS

The Possible Solutions to Attract Human

Resources at Ha Tien Town, Kien Giang

Province from 2010 to 2015

In partial fulfillment of the requirements for the degree of

Masters of Business Administration

Advisor: Dr. Yi-Cheng Chen

Co-advisor: Dr. Pham Duy Hieu

Graduate Student: Nguyen Thanh Nhan

December, 2010

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ACKNOWLEDGMENTS

First of all, I wish to extend my heartfelt gratitude to Board of rector of University

of Industry – Ho Chi Minh City and Meiho University – Taiwan for having enabled me to

participate in training programs Master of Business Administration in the last 2 years.

I also extend my sincere thanks to Ass.Pro. Dr. Le Van Tan, vice-rector of

University of Industry – Ho Chi Minh city; Ass.Pro. Vo Phuoc Tan, dean of department

of postgraduate training; Dr. Nguyen Minh Tuan, dean of department of Business

Administration, University of Industry Ho Chi Minh city for your valuable comments

which have indeed motivated me to attend all courses and complete this thesis.

I am deeply grateful to Dr. Yi-Cheng Chen, Department of Business Administration,

Meiho University, Taiwan (MU Taiwan) and Dr. Pham Duy Hieu, Director of Institute of

economic and industrial development, University of Industry Ho Chi Minh city, who

grant their precious time to timely guide and help me from choosing subjects to fulfilling

the thesis.

I gratefully acknowledge teachers of department of postgraduate training and

teachers of department of Business Administration as well as my fellow classmates in

EMBA2 in University of Industry Ho Chi Minh city for assistance, supports and

encouragements having given to me during the last 2 years. Thanks to them, I have

learned a lot of knowledge and new skills apart from my professional ones.

I owe my most sincere gratitude to Rector and members of the Board of Meiho

University, Dr. Ron Chuen Yeh - dean of department of Business Administration of

Meiho University, as well as professors, executive staffs in Meiho University – Taiwan

for whole-hearted guidance, welcome and kind hospitality making it really a beautiful and

unforgettable impression for me and my classmates during our studying in the University.

It is a pleasure to express my gratitude to my postgraduate fellows in EMBA,

Meiho University, Taiwan for supporting us during courses.

Lastly, I would like to express my deep and sincere gratitude to my family, my

colleagues in Town Ha Tien – Kien Giang, my colleagues in Department of Internal

Affairs of Kien Giang province for providing me with information, documents, as well as

constructive comments which advantage me in fufiling the thesis. Especially, I truly

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appreciate awereness, supports, as well as sincere and valuable encouragement of

teachers, colleagues and fellows during my srudying.

Sincerely!

III

The Possible Solutions to Attract Human

Resources at Ha Tien Town, Kien Giang Province

from 2010 to 2015

ABSTRACT

Ha Tien town is known as a border gate and sea-tourism town of Kien Giang

province, which is located in the west-south of Viet Nam. Thanks to having many

advantages in islands-coast tourism, trading, services and border gate economy and etc.,

in the past few years, the number of investment projects for Ha Tien has been increasingly

developed. Besides, being recognized as a town in 1998, Ha Tien seems to be a young

one which is in the stage of enhancing investment in urban development and socio￾economic development. GDP growth is quite high - over 19% per years. Having many

opportunities, Ha Tien also has to deal with challenges among which the issue of human

resources is considered as the most urgent one which does need answer: How to ensure

the demands of socio-economic development. Especially, human resources in state organs

is the pioneering force and the leading factor in fulfilling strategies for a ready, powerful

and stable socio-economic development.

Human resources plays an important role in the progress of economic development,

therefore, the most interested issue in setting targets for socio-economic development in

one country, locality or organization is namely the real state of human resources. This is a

crucial issue for either success or failure. Nowadays, under the pressure of the demand of

socio-economic development the competitive edge seems to be bigger for every country

and locality. In accordance with specific human resources requirements, each country and

locality has its’ own strategies for enhancing human resources. In detail, high quality

human resources and talents are the most concerned, since this is regarded as a rare and

costly property, and a competitive advantage for development. In conclusion, the topic of

this paper – Strategies for enhancing human resources in the phase of socio-economic

development: a case study of Ha Tien town – Kien giang province, is a pressing issue.

The study is based on arguments in Viet Nam and elsewhere, policies and laws of

Viet Nam, The real state of human resources of Kien Giang province and Ha Tien town,

specific characteristics and challenges for human resources in answering the demand of

socio-economic development in Ha Tien – Kien Giang. The study has started with

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collecting documents and policies on human resources and attracting national and foreign

human resources; collecting information, trust-worthy documents of state organs,

evaluation and comments of leaders of Ha tien, reports of Ha Tien’s People’s Committee

and ideas of managers in Ha Tien. In order to ensure objectiveness, researchers carried

out an interview with 20 leaders in administrative management in state organs and

experienced experts of human resources management, results of which were drawn and

analyzed so that we found out general solutions for attracting and enhancing human

resources for socio-economic development.

According to the results, in order to enhancing human resources in the phase of

socio-economic development Ha Tien such solutions are on demand: (1) Promoting

infrastructure investment, creating motivator and competitive advantage to attract

investment; (2) Promoting tourism development, cultural-entertainment-spiritual

activities in accordance with services for tourism and tourism development; (3)

Habitation and housing land Policy; (4) Special financial support policy; (5) Policy of

placement, training and employment; (6) Promoting inspection and effectiveness of

management.

Keywords: People’s Committee; Ha Tien; Kien Giang; Viet Nam

Photo: Ha Tien - Kien Giang, Vietnam

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The Possible Solutions to Attract Human

Resources at Ha Tien Town, Kien Giang Province

from 2010 to 2015

Contents

ACKNOWLEDGMENTS .........................................................................................................I

ABSTRACT............................................................................................................................ III

Contents ................................................................................................................................... V

Tables.....................................................................................................................................VII

Figures.................................................................................................................................. VIII

Chapter1 Introduction ............................................................................................................... 1

1.1 Location of Ha Tien – Kien Giang, Viet Nam and Reasons for Writing Topic ............. 1

1.1.1 Overview of Ha Tien – Kien Giang......................................................................... 1

1.1.2 Reasons for this thesis.............................................................................................. 4

1.2 Purpose of Thesis............................................................................................................ 5

1.3 Objects and Scope of Research....................................................................................... 6

1.4 Definition........................................................................................................................ 6

Chapter2 Literature Review.................................................................................................... 10

2.1 Arguments about Human Resources and the Ways of Attracting It............................. 10

2.1.1 The role of human resources.................................................................................. 10

2.1.2 The Interrelation between human resources and economic development. ............ 11

2.1.3 Strategies of human resources management.......................................................... 12

2.1.4 Attracting human resources. .................................................................................. 14

2.2 Methods and Experience in Attracting Human Resources in Other Localities in Viet

Nam and Overseas ........................................................................................................ 19

2.2.1 Policies on attracting human resources in Da Nang City. ..................................... 19

2.2.2 Policies of human resources attraction in Ha Noi city........................................... 20

2.2.3 Policies of attracting human resources in Binh Duong province........................... 21

2.2.4 Methods of attracting human resources in Kien Giang province. ......................... 22

2.3 Recent Situation of Human Resource of Kien Giang Province and Ha Tien Town..... 23

2.3.1 Human resources of Kien Giang province............................................................. 23

2.3.2 Human resource of Ha Tien town of Kien Giang province................................... 34

Chapter3 Research Methodology............................................................................................ 37

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3.1 Research Process........................................................................................................... 37

3.2 Interview and Survey Method....................................................................................... 39

3.2.1 The way to proceed................................................................................................ 39

3.2.2 The content of interview and survey question. ...................................................... 39

3.2.3 The interview and survey subjects......................................................................... 40

3.2.4 The accuracy and certainty of data. ....................................................................... 41

3.3 Research Methods......................................................................................................... 41

Chapter4 Research Results and Analysis................................................................................ 43

4.1 General Survey on Human Resources in Government Agencies at Ha Tien – Kien

Giang................................................................................................................................... 43

4.1.1 Review of potential of advantages for socio-economic development in Ha

Tien – Kien Giang........................................................................................................... 43

4.1.2 The major role of human resources in socio-economic development in Ha

Tien – Kien Giang........................................................................................................... 44

4.1.3 The common situation of employing human resources. ........................................ 45

4.1.4 Problems and difficulties in period 2005-2010...................................................... 45

4.2 Results of the Research................................................................................................. 46

4.2.1 Comments and evaluations for the real state of human resources......................... 47

4.2.2 Human resources management. ............................................................................. 49

4.2.3 Challenges and difficulties in attracting human resources. ................................... 51

4.2.4 Orientations for enhancing human resources on demands of socio-economic

development.................................................................................................................... 53

4.3 Analyzed results............................................................................................................ 55

4.3.1 Comments and evaluations for human resources (annex 4.3.1; table 4-27) .......... 55

4.3.2 Human resources management. (annex 4.3.2; table 4-28)..................................... 61

4.3.3 Challenges, difficulties in attracting human resources (annex 4.3.3; table 4-29).. 66

4.3.4 Orientations for strengthening human resources on demand for socio-economic

development. (annex 4.3.4; table 4-30) .................................................................. 74

Chapter5 Solutions, Recommendations and Conclusions ...................................................... 79

5.1 Conclusions................................................................................................................... 79

5.2 Solutions to Attract and Enhance Human Resources ................................................... 81

References............................................................................................................................... 88

Attachment.............................................................................................................................. 90

APPENDIX B – VIETNAMESE QUESTIONNAIRE .......................................................... 94

VII

Tables

Table 2-1 AREA – Population And Population Density 2008-2009 Divided Into Districts,

Villages, Cities ..................................................................................................24

Table 2-2 Average Population by Sex and Urban, Rural Areas ........................................25

Table 2-3 Average Population 2008 by Age Group and Sex.............................................26

Table 2-4 Average Population Divided into District-Towns-Urban Areas .......................27

Table 2-5 Average Population by Sex and Districts, Towns, Urban Areas.......................28

Table 2-6 Urban And Rural Average Population by Districts, Towns, Urban Areas........29

Table 2-7 Balance Inhabitants of Human Resource ..........................................................30

Table 2-8 Social Labor Force Working in National Economy..........................................31

Table 2-9 Labor Working in Government Agenciesby Branches of Economy.................32

Table 2-10 Population and Labour in Ha Tien Town 2006 – 2009...................................34

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Figures

Figure 1-1 Ha Tien – Kien Giang Location Map.................................................................2

Figure 1-2 Ha Tien– Kien Giang Administrative Boundaries Map.....................................3

Figure 2-1 Process of Forming A Program to Manpower .................................................18

Figure 2-2 Sea Tourism in Ha Tien - Kien Giang, Vietnam..............................................36

Figure 3.1 Research Process ..............................................................................................38

Figure 4-1 Professional Skills of Officers .........................................................................56

Figure 4-2 Civil Servants...................................................................................................57

Figure 4-3 Most of Officers ...............................................................................................58

Figure 4-4 Not Many Officers ...........................................................................................59

Figure 4-5 There Lacks of Good Officers..........................................................................60

Figure 4-6 There are not many human resources...............................................................61

Figure 4-7 In Some Agencies ............................................................................................62

Figure 4-8 The town has done good inspection.................................................................63

Figure 4-9 The Average of Officials..................................................................................64

Figure 4-10 The Young Officials.......................................................................................65

Figure 4-11 Official Management .....................................................................................66

Figure 4-12 The Income of Officials .................................................................................67

Figure 4-13 This Town Finds ............................................................................................68

Figure 4-14 This Town ......................................................................................................69

Figure 4-15 Income Condition...........................................................................................69

Figure 4-16 It is traffic, living, learning conditions …......................................................70

Figure 4-17 The Town .......................................................................................................71

Figure 4-18 Every Year .....................................................................................................72

Figure 4-19 The Town .......................................................................................................73

Figure 4-20 There are not many policies ...........................................................................74

Figure 4-21 In such Conditions .........................................................................................75

Figure 4-22 The Town Should Have Special Financial.....................................................76

Figure 4-23 The Town Should Have Housing...................................................................77

Figure 4-24 Working Environment....................................................................................78

Figure 5-1 Sea Tourism in Ha Tien - Kien Giang, Vietnam..............................................87