Tài liệu Windows Server 2008 R2 Remote Desktop Services Resource Kit Book pdf

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Copyr ght © 2010 by Chr sta Anderson

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Contents at a Glance

Acknowledgments xv

Introduction xvii

CHAPTER 1 Introducing Remote Desktop Services 1

CHAPTER 2 Key Architectural Concepts for Remote Desktop Services 39

CHAPTER 3 Deploying a Single Remote Desktop Session Host Server 117

CHAPTER 4 Deploying a Single Remote Desktop Virtualization

Host Server 175

CHAPTER 5 Managing User Data in a Remote Desktop Services

Deployment 225

CHAPTER 6 Customizing the User Experience 291

CHAPTER 7 Molding and Securing the User Environment 363

CHAPTER 8 Securing Remote Desktop Protocol Connections 401

CHAPTER 9 Multi-Server Deployments 423

CHAPTER 10 Making Remote Desktop Services Available from

the Internet 507

CHAPTER 11 Managing Remote Desktop Sessions 589

CHAPTER 12 Licensing Remote Desktop Services 643

Index 677

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vii

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Contents

Acknowledgments xv

Introduction xvii

Chapter 1 Introducing Remote Desktop Services 1

Where D d RDS Come From?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

C tr x Mu t W n 2

W ndows NT, Term na Server Ed t on 2

W ndows 2000 Server 3

W ndows Server 2003 3

W ndows Server 2008 4

W ndows Server 2008 R2 and RDS 4

The Evo v ng Remote C ent Access Exper ence 6

What Can You Do w th RDS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

mproved Secur ty for Remote Users 8

Prov s on ng New Users Rap d y 9

Enab ng Remote Work 9

Br ng ng W ndows to PC Unfr end y Env ronments 10

Bus ness Cont nu ty and D saster Recovery 11

Support ng Green Comput ng 11

mproved Command L ne Support 12

RDS for W ndows Server 2008 R2: New Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Chang ng Character of RD Sess on Host Usage 13

New RDS Techno ogy n W ndows Server 2008 R2 19

RDS Ro es n W ndows Server 2008 R2 24

How Other Serv ces Support RDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

The C ent Connect on 33

Host ng VMs 34

Authent cat ng Servers w th Cert ficates 34

Enab ng WAN Access and D sp ay ng Remote Resources 34

Updat ng User and Computer Sett ngs 35

Funct ona ty for RDS Scr pters and Deve opers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Chapter 2 Key Architectural Concepts for Remote Desktop

Services 39

Know Your App cat on De very System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

RD Sess on Host Servers 40

RD V rtua zat on Host Servers 40

Re evant W ndows Server 2008 R2 nterna s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

W ndows Server 2008 R2 s 64 B t On y 41

How Does an RD Sess on Host Server Do e Out Processor

Cyc es? 43

How Do RD Sess on Host Servers Use Memory More

Effic ent y? 45

How Does D sk Affect App cat on De very? 56

How Does V rtua zat on Affect Resource Usage? 59

Determ n ng System Requ rements for RD Sess on Host Servers. . . . . . . . . . . . . . . 66

Des gn ng a L ve Test 69

Execut ng the Tests 70

Us ng the RD Load S mu at on Too 77

An A ternat ve to Fu Test ng: Extrapo at on 91

Other S z ng Quest ons 95

Support ng C ent Use Profi es. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

C ent Hardware: PC or Th n C ent? 99

What s the Best L cense Mode ? 100

What App cat ons Can Run on an RD Sess on Host Server? 101

What Vers on of Remote Desktop Connect on Do Need? 109

What Ro e Serv ces Do Need to Support My Bus ness? 114

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Chapter 3 Deploying a Single Remote Desktop Session Host Server 117

How RD Sess on Host Servers Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Serv ces Support ng RD Sess on Host 117

Creat ng and Support ng a Sess on 119

nsta ng an RD Sess on Host Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

nsta ng an RD Sess on Host Server Us ng the Adm n strat ve

Too s nterface 134

nsta ng an RD Sess on Host Server from the Command L ne 142

Essent a RD Sess on Host Configurat on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

A ocat ng Processor T me 145

Enab ng P ug and P ay Red rect on w th the Desktop Exper ence 150

Adjust ng Server Sett ngs w th Remote Desktop Configurat on 150

nsta ng App cat ons on an RD Sess on Host Server. . . . . . . . . . . . . . . . . . . . . . . . 164

Wh ch App cat ons W Work? 165

Stor ng App cat on Spec fic Data 168

Avo d ng Overwr t ng User Profi e Data 170

Popu at ng the Shadow Key 171

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Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 4 Deploying a Single Remote Desktop Virtualization Host

Server 175

What s VD ?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

How M crosoft VD Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

The Centra Ro e of the RD Connect on Broker 179

D scover ng a VM 181

Broker ng a Connect on 182

Orchestrat ng a VM 184

Connect ng to a VM Poo 185

Connect ng to a D sconnected Sess on 186

Ro ng Back a VM 186

Connect ng to a Persona Desktop 187

nsta ng Support ng Ro es for VD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

nsta ng the RD V rtua zat on Host 190

nsta ng RD V rtua zat on Host Ro e Serv ce v a W ndows PowerShe 192

nsta ng RD Connect on Broker 193

Configur ng RD Web Access 195

Configur ng the RD Connect on Broker Server 197

Sett ng Up VMs 203

Creat ng Poo s 209

Ass gn ng Persona Desktops 212

Configur ng Persona and Poo ed VM Propert es 216

Us ng RemoteApp for Hyper V for App cat on Compat b ty. . . . . . . . . . . . . . . . . 218

Configur ng RemoteApp on Hyper V 220

Can You Use RemoteApp for Hyper V Without RDS? 222

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Chapter 5 Managing User Data in a

Remote Desktop Services Deployment 225

How Profi es Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Types of Profi es 227

How Profi es Are Created 228

Profi e Contents Externa to the Reg stry 233

Stor ng Profi es 239

Prov d ng a Cons stent Env ronment 241

Des gn Gu de nes for User Profi es. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Ba ance F ex b ty and Lockdown 243

Use Fo der Red rect on 244

Compartmenta ze When Necessary 244

Prevent Users from Los ng F es on the Desktop 245

Up oad Profi e Reg stry Sett ngs n the Background 246

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Speed Up Logons 246

Dep oy ng Roam ng Profi es w th Remote Desktop Serv ces. . . . . . . . . . . . . . . . . . 248

Creat ng a New Roam ng Profi e 248

Convert ng an Ex st ng Loca Profi e to a Roam ng Profi e 254

Custom z ng a Defau t Profi e 255

Us ng Group Po cy to Manage Roam ng Profi es 257

Us ng Group Po cy to Define the Roam ng Profi e Share 267

Speed ng Up Logons 268

Centra z ng Persona Data w th Fo der Red rect on 275

Shar ng Persona Fo ders Between Loca and Remote Env ronments 278

Shar ng Fo ders Between W ndows Server 2003 and W ndows Server 2008

R2 Roam ng Profi es 279

Sett ng Standards w th Mandatory Profi es 281

Convert ng Ex st ng Roam ng Profi es to Mandatory Profi es 283

Creat ng a S ng e Mandatory Profi e 284

Creat ng a Safe Read On y Desktop 286

Decrease Logon T mes w th Loca Mandatory Profi es 286

Profi e and Fo der Red rect on Troub eshoot ng T ps. . . . . . . . . . . . . . . . . . . . . . . . . 287

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

CHAPTER 6 Customizing the User Experience 291

How Remot ng Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

What Defines the Remote C ent Exper ence? 293

The Foundat on of RDP: V rtua Channe s and PDUs 296

Bas c Graph cs Remot ng 299

Advanced Graph cs Remot ng 305

Mov ng the C ent Exper ence to the Remote Sess on. . . . . . . . . . . . . . . . . . . . . . . . 307

Wh ch C ent Dev ces Can You Add to the Remote Sess on? 307

Pros and Cons of Red rect ng Resources 313

Dev ce and F e System Red rect on 314

P ay ng Aud o 326

How the RDC Vers on Affects the User Exper ence or Doesn t 330

Pr nt ng w th RDP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Pr nt ng to a D rect y Connected Pr nter 335

Pr nt ng v a Red rected Pr nters 337

Pr nt ng from Remote Desktop Serv ces 344

When You Cannot Use RD Easy Pr nt 350

Contro ng Pr nter Red rect on 354

Troub eshoot ng Pr nt ng ssues 358

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Chapter 7 Molding and Securing the User Environment 363

Lock ng Down the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

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Restr ct ng Dev ce and Resource Red rect on 365

Prevent ng Users from Reconfigur ng the Server 367

Prevent ng Access to the Reg stry 368

C os ng Back Doors on RD Sess on Host Servers 369

Contro ng L brar es 375

Prevent ng Users from Runn ng Unwanted App cat ons. . . . . . . . . . . . . . . . . . . . . 376

Us ng Software Restr ct on Po c es 378

Us ng AppLocker 381

Creat ng a Read On y Start Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Keep ng the RD Sess on Host Server Ava ab e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

A ow ng or Deny ng Access to the RD Sess on Host Server 393

L m t ng the Number of RD Sess on Host Server Connect ons 393

Sett ng Sess on T me L m ts 394

Tak ng Remote Contro of User Sess ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Chapter 8 Securing Remote Desktop Protocol Connections 401

Core Secur ty Techno og es. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Transport Layer Secur ty 402

Credent a Secur ty Serv ce Prov der 405

Us ng RDP Encrypt on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Understand ng Encrypt on Sett ngs 409

Choos ng Encrypt on Sett ngs 410

Authent cat ng Server dent ty (Server Authent cat on). . . . . . . . . . . . . . . . . . . . . . . 410

Estab sh ng a Kerberos Farm dent ty 411

Creat ng Test Cert ficates for a Server Farm 411

Authent cat ng C ent dent ty w th Network Leve Authent cat on (NLA). . . . . . . 415

Speed ng Logons w th S ng e S gn on 416

Configur ng the Secur ty Sett ngs on the RD Sess on Host Server. . . . . . . . . . . . . 417

Configur ng Connect on Secur ty Us ng RD Sess on Host Configurat on 417

Configur ng Connect on Secur ty Us ng Group Po cy 419

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

Chapter 9 Multi-Server Deployments 423

Key Concepts for Mu t Server Dep oyments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

RD Sess on Host Farms 424

RemoteApp nterna s 424

Server S de Components 426

C ent S de Components 427

RemoteApp Programs and Mu t p e Mon tors 428

Creat ng and Dep oy ng a Farm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

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D str but ng n t a Farm Connect ons 432

Connect on Broker ng n a Farm Scenar o 433

RDS Farm Connect on Broker ng n Act on 434

Dep oy ng RD Sess on Host Farms 439

Perm t RD Sess on Host Servers to Jo n RD Connect on Broker 440

Jo n RD Sess on Host Servers to a Farm 447

Pub sh ng and Ass gn ng App cat ons Us ng RemoteApp Manager. . . . . . . . . . . 454

Add ng App cat ons to the A ow L st 455

Configur ng G oba RemoteApp Dep oyment Sett ngs 457

Ed t ng RemoteApp Propert es 464

Ma nta n ng A ow L st Cons stency Across the Farm 469

Configur ng T meouts for RemoteApp Sess ons 471

S gn ng A ready Created RDP F es 472

Sett ng S gnature Po c es 474

D str but ng RemoteApp Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475

D str but ng RDP F es 475

D str but ng MS F es 476

De ver ng RemoteApp Programs and VMs Through RD Web Access. . . . . . . . . . 478

RD Web Access Sources 478

nsta ng the RD Web Access Ro e Serv ce 481

Configur ng RD Web Access 482

Custom z ng RD Web Access 488

Troub eshoot ng RD Web Access Perm ss ons 496

Us ng the RD Web Access Webs te 497

Us ng RemoteApp And Desktop Connect ons 502

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506

Chapter 10 Making Remote Desktop Services Available from the Internet

507

How RD Gateway Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507

Understand ng RD Gateway Author zat on Po c es 509

RD Gateway Requ rements 510

nsta ng RD Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512

nsta ng RD Gateway Us ng W ndows PowerShe 515

Creat ng and Ma nta n ng RD Gateway Author zat on Po c es 515

Creat ng an RD CAP 516

Creat ng an RD RAP 519

Mod fy ng an Ex st ng Author zat on Po cy 521

Configur ng RD Gateway Opt ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521

Tun ng RD Gateway Propert es 522

Us ng RD Gateway Computer Groups to Enab e Access to a Server Farm 530

Bypass ng RD Gateway for nterna Connect ons 533

Us ng Group Po cy to Contro RD Gateway Authent cat on Sett ngs 533

Mon tor ng and Manag ng Act ve RD Gateway Connect ons 534

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Creat ng a Redundant RD Gateway Configurat on. . . . . . . . . . . . . . . . . . . . . . . . . . . 537

Us ng NLB to Load Ba ance RD Gateway Servers 537

Prevent ng Sp t SSL Connect ons on RD Gateway 542

Ma nta n ng dent ca Sett ngs Across an RD Gateway Farm 543

Us ng NAP w th RD Gateway 554

Troub eshoot ng Dec ned Connect ons 573

P ac ng RD Web Access and RD Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576

RD Web Access for Externa Access 576

RD Gateway ns de the Pr vate Network 578

RD Gateway n the Per meter Network 579

RD Gateway n the nterna Network and Br dged 581

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586

Chapter 11 Managing Remote Desktop Sessions 589

ntroduc ng RD Sess on Host Management Too s. . . . . . . . . . . . . . . . . . . . . . . . . . . . 590

The Remote Desktop Serv ces Manager 591

Command L ne Too s 595

Connect ng Remote y to Servers for Adm n strat ve Purposes 598

Manag ng RD Sess on Host Servers from W ndows 7 599

Organ z ng Servers and VMs n the Remote Desktop Serv ces Manager. . . . . . . . 600

Mon tor ng and Term nat ng Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602

Mon tor ng App cat on Use 603

Term nat ng App cat ons 604

Mon tor ng and End ng User Sess ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .605

Sw tch ng Between Sess ons 606

C os ng Orphaned Sess ons 608

Prov d ng He p w th Remote Contro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

Enab ng Remote Contro v a Group Po cy 612

Enab ng Remote Contro v a RD Sess on Host Configurat on 614

Shadow ng a User Sess on 615

Troub eshoot ng Sess on Shadow ng 617

Prepar ng for Server Ma ntenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619

D sab ng New Logons 619

Send ng Messages to Users 621

Shutt ng Down and Restart ng RD Sess on Host Servers 624

App y ng RDS Management Too s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631

D fferent at ng RemoteApp Sess ons from Fu Desktop Sess ons 631

Aud t ng App cat on Usage 633

Aud t ng User Logons 639

C os ng Unrespons ve App cat ons 640

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642

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Chapter 12 Licensing Remote Desktop Services 643

The RDS L cens ng Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644

RDS L cens ng. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644

VD L cens ng. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646

L cense Track ng and Enforcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648

How RD L cense Servers Ass gn RDS CALs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648

Sett ng Up the RDS L cens ng nfrastructure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651

nsta ng RD L cense Server 652

RD L cense Server Connect on Methods 653

Act vat ng the L cense Server 653

Background: How RDS CALs Are T ed to an RD L cense Server 657

Add ng L cense Servers to AD DS 660

nsta ng RDS CALs 660

Configur ng RD Sess on Host Servers to Use RD L cense Servers 662

Configur ng RD L cense Servers to A ow Commun cat on From

RD Sess on Host Servers 663

M grat ng RDS CALs from One L cense Server to Another. . . . . . . . . . . . . . . . . . . . 663

Rebu d ng the RD L cense Server Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665

Back ng Up an RD L cense Server and Creat ng Redundancy. . . . . . . . . . . . . . . . . . 665

Manag ng and Report ng L cense Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667

Revok ng RDS CALs 670

Restr ct ng Access to RDS CALs 671

Prevent ng L cense Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673

Us ng the L cens ng D agnos s Too. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675

Add t ona Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675

ndex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677

What do you think of this book? We want to hear from you!

M crosoft s nterested n hear ng your feedback so we can cont nua y mprove our

books and earn ng resources for you. To part c pate n a br ef on ne survey, p ease v s t:

microsoft.com/learning/booksurvey

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xv

Acknowledgments

Th s book sn’t the work of just two peop e We owe many thanks to the com￾b ned efforts of a ot of peop e at M crosoft, our terr fic set of ed tors, and the

greater commun ty (A th s sa d, any errors n th s book are the so e respons b ty

of the authors )

One of the best th ngs about work ng at M crosoft s that a ot of very smart (and

very he pfu ) peop e work there, and we are gratefu for the ns ghts of these peop e

Throughout th s book, you’ find D rect from the Source s debars contr buted by

members of the product team We a so extend our heartfe t thanks to the members

of the product team who sat down w th us to exp a n the finer deta s of how

someth ng worked From the Remote Desktop V rtua zat on (RDV) team, we’d ke

to thank N raj Agarwa a, James Baker, Ara Bernard , Tad Brockway, V kash Bucha,

Yuvraj Budhraja, Hammad Butt, Rommy Channe, Mun ndra Das, S v a Doomra,

Sam m Erdogan, Rajesh Ganta, Cost n Hag u, A Henr quez, Trav s Howe, O ga

Ivanova, Gop kr shna Kannan, Sergey Kuz n, Rob Le tman, Raghu L ngampa y, Meher

Ma akapa , Benjam n Me ster, Ranjana Rath nam, Rajesh Rav ndranath, Ray Reskus ch,

Sr ram Sampath, Bhaskar Swarna, and Janan Venkateswaran Even peop e from other

teams got nvo ved Many thanks to Ky e Beck, Jeff Heatton, M chae K eef, T mothy

Newton, Mark Russ nov ch, Tom Sh nder, Makarand Patwardhan, Bohdan Ve ushchak,

Pau Vo osen, and Jon Wojan for your nva uab e ass stance We’d a so ke to thank

Chr sta’s manager, Ashw n Pa ekar, for h s support dur ng th s project

RDS expert se sn’t m ted to peop e at M crosoft, e ther Remote Desktop

Serv ces MVPs as we as MVPs and experts from other d sc p nes a so p tched n

to contr bute D rect from the F e d s debars and exp a n the ntr cac es of re ated

techno og es Many thanks go to Jan que Carbone, Br an Eh ert, Ross Harvey,

He ge K e n, Russ Kaufmann, Shay Levy, Br an Madden, Patr ck Rouse, Greg Sh e ds,

M chae Sm th, and M tch Tu och

The great team at M crosoft Press had a huge hand n turn ng th s project from

an dea nto the book you ho d n your hands We’d ke to thank Mart n De Re at

M crosoft Press for ask ng us to wr te the first ed t on of the book n the first p ace,

Megan Sm th-Creed at Custom Ed tor a Product ons, Inc , for great ed t ng and

project management on th s ed t on, and A ex Jusch n for tech ed t ng the book

The rest of the ed tor a team at Custom Ed tor a Product ons, Inc , d d a terr fic

job of copyed t ng and proofing th s text Thank you a !

F na y, we’d ke to thank our fr ends and fam es for the r support dur ng

th s b g project We cou dn’t have done t w thout you We prom se to ta k about

someth ng e se now

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