Relevance of information technology graduates’ competencies to the industry needs

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RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’

COMPETENCIES TO THE INDUSTRY NEEDS

___________________________

A DISSERTATION

Presented to the Faculty of the Graduate School

Southern Luzon State University, Lucban, Quezon, Philippines

in Collaboration with

Thai Nguyen University, Socialist Republic of Vietnam

___________________________

In Partial Fulfillment

of the Requirements for the Degree

Doctor of Philosophy in Educational Management

___________________________

By

BUI NGOC TUAN (FUTURE)

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October 2014

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CERTIFICATE OF ORIGINALITY

This is to certify that the research work / dissertation entitled RELEVANCE OF

INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE

INDUSTRY NEEDS, orally defended/ presented under the Doctor of Philosophy in

Educational Management Program jointly offered by Southern Luzon State University

of the Republic of the Philippines and Thai Nguyen University of the Socialist Republic

of Vietnam, embodies the result of original and scholarly work carried out by the

undersigned.

This dissertation does not contain words or ideas taken from published

sources or written works by other persons which have been accepted as basis

for the award of any degree from other higher education institutions, except

where proper referencing and acknowledgement were made.

BUI NGOC TUAN

Researcher

Date Orally Defended: June, 27,2014

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ACKNOWLEDGMENT

Sincerest appreciation is extended to the following individuals who in

their own special ways have made this dissertation a reality:

Dr. Cecilia Gascon, President of Southern Luzon State University,

Republic of the Philippines, for her immeasurable contribution in the

development of the joint program of Doctor of Philosophy in Educational

Management between Southern Luzon State University and Thai Nguyen

University;

Prof. Dr. Dang Kim Vui, President of Thai Nguyen University, the

Socialist Republic of Vietnam for his approval in the offering of Doctor of

Philosophy in Educational Management program in cooperation with the

Southern Luzon State University, Philippines;

Prof. Dr. Tran Van Dien, Rector of Thai Nguyen University of Agriculture

and Forestry, for his invaluable assistance in the establishment of the Doctor of

Philosophy in Educational Management program in cooperation with the

Southern Luzon State University, Philippines;

Dr. Nguyen Tuan Anh, Former Director of the International Training

Center, Thai Nguyen University, for his enthusiasm in the establishment of the

Doctor of Philosophy in Educational Management program in cooperation with

the Southern Luzon State University, Philippines;

The Panel of Examiners, for their remarkable comments, suggestions

and recommendations to enhance this thesis manuscript;

Dr. Conrado Abraham, his thesis adviser, for his unparalleled guidance

and advice in conducting this research;

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The Visiting Professors including Dr.Arivalan, Dr. Balakrishnan, Dr.

Walberto A. Macaraan, Dr. Lee Kar Ling, Dr. W.Johnson, Dr. Teresita V. de

la Cruz, and Dr. Apolonia A. Espinosa and other professors, for sharing

their most precious time and abundance of knowledge during the whole

duration of this study;

The information and communication departments in the provinces: Thai

Nguyen, Bac Giang, Bac Kan, Police Bac Kan, National Academy of Public

Administration, for approving the request to conduct the study;

The Graduates – respondents of the study, for their active involvement,

without their cooperation, the result of this dissertation could not have been

possible;

His loving classmates and colleagues, for the endless support and

friendship which inspired the researcher to do his best in finishing the study;

His wife, his son and his parents, for their encouragement, financial,

moral and spiritual supports and for continuously believing that he can finish

the task to the best of his abilities

Bui Ngoc Tuan (Future)

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DEDICATION

To My Friends & Family

Thank you for ALL the Support.

Bui Ngoc Tuan

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TABLE OF CONTENTS

PAGE

TITLE PAGE ……………………………………………………………….. i

APPROVAL SHEET ………………………………………………………. ii

CERTIFICATE OF ORIGINALITY ……………………………………….. iii

ACKNOWLEDGEMENT ………………………………………………….. iv

DEDICATION ……………………………………………………………… vi

TABLE OF CONTENTS ………………………………………………….. vii

LIST OF TABLES …………………………………………………………. ix

LIST OF FIGURES ………………………………………………………... x

LIST OF APPENDICES …………………………………………………... xi

ABSTRACT ………………………………………………………………… xii

CHAPTER

I INTRODUCTION

Introduction

………………………………………………….

1

Background of the Study

…………………………………..

13

Objectives of the Study

…………………………………….

20

Hypothesis of the Study

……………………………………

21

Significance of the Study

…………………………………..

21

Scope and Limitation of the Study

………………………..

22

Definition of Terms

………………………………………….

23

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II REVIEW OF LITERATURE

Related Literature

….....…………………….………………

26

Conceptual Framework

……………………………………

55

Research Paradigm

……………………………...…………

55

III METHODOLOGY

Locale of the Study

…………………………………………

57

Research Design

……………………………………………

59

Population and Sampling

…………………………………..

59

Research Instrumentation

…………………………………

61

Data Gathering Procedure

……………………………..….

61

Statistical Treatment

…….………………………………….

61

IV RESULTS AND DISCUSSIONS

………………………….

66

V SUMMARY OF FINDINGS, CONCLUSIONS AND

RECOMMENDATIONS

Summary

…………….………………………………………

89

Conclusions

…………………………………………………

90

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Recommendations

…………………………………………

91

REFERENCES

……………………………………………………………..

93

APPENDICES

……………………………………………………………...

95

CURRICULUM VITAE

…………………………………………………….

123

LIST OF TABLES

TABLE PAGE

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1 Frequency and Percentage Distribution of the

Respondents

60

2 Frequency and Percentage Distribution of the Units

Surveyed

60

3 Weighted Mean and Rank Distribution of IT Graduate with

Highly Skilled Qualities

66

4 Weighted Mean and Rank Distribution of IT Graduate in

High Professional Capacity

67

5 Weighted Mean and Rank Distribution of IT Graduate with

High Work Ability

69

6 Industry’s Knowledge Requirement for IT Graduate

Students

70

7 Industry’s Skill Requirement for IT Graduate Students 71

8 Industry’s Working Attitude Requirement for IT Graduate

Students

73

9 Correlations 75

10 Correlations 76

LIST OF FIGURES

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FIGURE PAGE

1 Competencies Model 39

2 Schematic Representation of the Independent Variable,

Dependent Variable and the Results of the Study 55

3 Location of Thai Nguyen City 57

LIST OF APPENDICES

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APPENDIX PAGE

A Letter to Administer the Questionnaire ……………………. 96

B Letter to Respondents ………………………………………. 97

C Additional Tables and Survey Forms ……………………… 98

`

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ABSTRACT

Title of Research : RELEVANCE OF INFORMATION TECHNOLOGY

GRADUATES’ COMPETENCIES TO THE

INDUSTRY NEEDS

Researcher : BUI NGOC TUAN (FUTURE)

Degree Conferred : DOCTOR OF PHILOSOPHY IN EDUCATIONAL

MANAGEMENT

Name and Address

of Institution

: Southern Luzon State University Lucban, Quezon,

Philippines and Thai Nguyen University, Socialist

Republic of Vietnam

Adviser : Dr. Conrado L. Abraham

Year Written : 2013 - 2014

______________________________________________________________

According to international assessment agencies on Information

Technology and Communication, Vietnam has information technology and

communication development index (IDI) ranking at 86 out of 161 nations and

rank 4th position in Southern East Asia (2012). Networked Readiness Index

(NRI) of Vietnam ranked at 84 out of 144 nations and 5th position in Southern

East Asia in 2012. With regards to information technology industry, Vietnam

ranked 8th worldwide on software processing activities (Tholon Corporation,

2011), one of the top ten nations in Asia Pacific and top thirty worldwide

(Gartner Corporation, 2012). Vietnam has been highly considered on public

service and application of information technology on state agencies. For the

norms of electronic Administration/Government, Vietnam has been classified at

4

th position in South East Asia and 81 out of 190 nations in 2012.

Regarding human resource quality, Vietnam ranked 101 out of 161

nations in 2012 and highly considered on education qualification of

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mathematics and science subjects. Nowadays, human resource on information

technology is not only very limited in number in Vietnam, but it is also lacking in

the world. It has a shortage of 4 million engineers on information technology

(IT). In Vietnam demand of human resource on software industry (PM) has

been dramatically increasing. From 2011 to 2015, Vietnam is estimated to need

about 20.000 - 25.000 engineers on IT. While education and training capacity

of human resource on information technology provides about 34.448 engineers,

41.048 ones in 2010 and 2012, respectively. In fact number of qualified IT

engineers under employer’s requirements are even much smaller.

According to employer’s statistics database, Vietnamese IT engineers

are very weak in communication skill, professional working style, and English

proficiency. Moreover, about 64% of human resource is weak in group working

ability. Thus, they could not integrate and adapt to employer’s standards after

being recruited. Up to 71% graduation students have not adapted to technology

advance change, and 90% of the students has insufficiency in foreign language.

Therefore, Vietnamese IT staffs could only utilize 60% of their capacity and

became obstacles for enterprise’s recruitment.

According to Deputy Prime Minister Nguyen Thien Nhan: “In IT industry,

Vietnam has very good potentials to cooperate with international partners. The

question is how to attract more and more foreign investors participating in IT

human resource education and training”. Therefore, this study “Relevance of

information technology graduates’ competencies to the industry needs”

was conducted. The objective of this study is to assess IT student capacity of