Khảo sát sự hài lòng của điều dưỡng tại các khoa Nội - Ngoại - Sản - Nhi bệnh viện Việt Nam - Thụy Điển Uông Bí từ tháng 4/2017 đến tháng 6/2017

VIETNAM MEDICAL JOURNAL N°1 - FEBRUARY - 2016

TAI LI^U THAM KHAO

1. Bo Y Te (2014), Hu'dng dan chan doan va dieu tri

benh noi ti& - chuyen hoa, NxbYhoc, Ha Noi, 2015.

2. Le Thj Cam va cong sy (2015), "Kiem soat mpt

so chf so lam sang, can lam sang d benh nhan dai

thao du'dng typ 2 dieu tn ngoai tru tai benh vien

noi tiet Ngfie An", Hoi nghj Y te tinh Nghe An.

3. Oao Thi^ DiTa (2010), "Kiem soat chuyen hoa

benh nhan dai thao du'dng kem beo phi dieu tn

ngoai trii tai benh vien Trung Udng Hue", Tap cfii

YhocthWchanh, (723).

4. Be Thu Ha (2003J, Nghien cdu thu'c trang benh

dai thao dWdng dieu tri tai benh vien da khoa tinh

Bac Kan, Luan an Thac st Y hoc, trydng Dai Hpc Y

Du'CcThai Nguyen.

5. Nguyen Thi Ngoc Lan, Biii Nguyen Kiem,

Trjnh Xuan Trang, ^010), "Nhan xet dac diem

lam sang, can iam sang cua benh nhan dai thao

dudng typ 2'dieu tn ngoai trii tai benh vien A Thai

Nguyen", Tap chi khoa hoc va cong nghe, tru'dng

Dai Hoc Y DUdc Thai Ng^uyen^

6. Pham Van Thuy, Nguyen Do Huy, Ninh Thj Dung

(2013)^ "Ket qua quan i^, dieu tn ngoai tm b&ih

nhan dai thao dUdng tai benh vien tuyen huyen, tinh

Thai Binh", Tap chi Yhoc thi/c hanh, (874).

7. Nguyen Ba tri (2016), "f hu'c trang benh dai ttiao

dLidng d ngUdi 45-69 tuo'i va mot so yeu to lien

quan tai thi tran Sa Tha^, huyen Sa Thay, tinh Kon

Turn nam 2016", Sd Y te tinh Kon Turn.

KHAO SAT sir HAI LONG COA DIEU DirffNG TAI CAC KHOA

N OI - NGOAI - SAN - NHI BENH VIEN VIET NAM - THUY DIEN UONG Bl

TIT THAN G 4/2017 DEN THAN G 6/2017

Dao Thi Phuong*, L6 Thi Dung*

TOM TAT

Muc tieu: nghien cyu nay md ta sy hai long

trong cong viec eiia dieu dudng (DD) va so sanh sy

hai long chung ciia DD trong tyng yeu to ca nhan.

Phu'dng phSp: nghien ciTu mo ta cat ngang tien

hanh tren 126 OD. Ket qua: t/ le OD hai long vdi

cong viec dat 55,6%, ve moi tru'dng lam viec la

61.9%, lanh dao, dong nghiep la 32.5%, quy che noi

bo, tien lu'cfng, phue lOi la 63.5%, cong viee, ctJ hgi

hoc tap, thang tien la 68.3% va ve benh vien la

77.8%. Cd y nghTa khac nhau ve sU hai long ciia OD

trong yeu td ca nhan la gidi va nguon thu nhap ehinh

trong gia dinh (p < 0.05). Tuy nhien sU hai long ciia

OD trong yeu to (dieu kien sdng, bang cap, so nam

cong tac, vi tri^ loai cdng chyc, so cong viee kiem

nhiem va so buoi trUc) la nhu' nhau (p > 0.05) tai cac

khoa Npi - Ngoai - San - Nhi benh vien Viet Nam -

Thuy Oien Dong Bi. Ket luan: kit qua nghien ciru nay

da gdi y cho cac nha quan ly mudn nang cao chat

lu'cfng nguon nhan lye va cai thien sy hai Idng ciia OD

thi ban lanh dao benh vien can ti'eh cu'c eai thien moi

quan he lanh dao- dong nghiep, nang cao dieu kien va

moi tru'dng lam viec, tang che do tien lu'dng, phu cap,

tao cd hoi cho OD hoc tap, phat trien.

Tii'khoa:su!ha\ Idng, dieu du'dng, benh vien.

SUMMARY

SURVEY SATISFACTION OF NURSING I N

INTERNAL - SURGERY - OBSTETRICS -

PEDIATRIC WARD IN VIETNAM -

SWENDEN GENERRAL HOSPITAL UONG BI

FROM 4/201 7 TO 6/2017

*Tru&ng Dai hoc ky thuat y teHai Du'dng

Chju trach nhiem chfnh: Dao Thi Phu'Ong

Email: [email protected]

Ngay nhan bai: 1.11.2017

Ngay ph^n bien khoa hoc: 5.12.2017

Ngay duyet bai: 4.01.2018

Purposes: To describe the satisfaction of the

nurse's work and to compare the overall satisfaction of

the nurse in each individual factor. Methods: cross￾sectional descriptive sbidy conducted on 126 nurses.

Results: job satisfaction of nurses was 55.6%; the

working environment was 61.9%; the leader and

colleague were 32.5%; the interna! regulations, salary

and welfare were 63.5%, work, study opportunities,

promobon were 68.3% and the hospital was 77.8%.

There were significant differences of the nuse's

satisfaction In gender and mam income in the family

(p < 0.05). However, the nuse's satisfaction In the

factors (living conditions, degrees, years of

employment, positions, types of civil servants, number

of year for works and number of night shift) were the

same (p> 0.05) at the Internal - Surgery - Obsterics -

Pediatric wards in Vietnam - Swenden General

Hospital LJong Bi. Conclusion: these results suggest

that leaders want to raise the quality of their staffs

resources and improve nuses' satisfaction. Leaders of

hospital needs to positively improve relationships

beetween learderships and nurses, to raise working

conditions and environment, to increase salary and

allowances, and to advance opportiinihes for

education and development.

/Ceyivo/icfe; satisfaction, nursing, hospital.

I. DAT VA N O E

Chat lu'dng nguon nhan lyc la mot yeu to vo

ciing quan trgng anh hu'dng den chat lu'dng c8n^

viee eiia moi nganh nghe, va nen kinh te moi

quoc gia. Nhieu nghien ciiu tren the gidi da chi

ra rang sy hai long ddi vdi cdng viec eiia nhan

vien y te se dam bao duy tri dii nguon nhan li/c

va nang cao chat lu'dng eae dich vu y te [1]. I^at

khac viee lam hai long nhan vien y te eung la

mot chi so quan trong trong danh gia hieu qua

hoat dgng va hieu qua eua djch vu y te. 6 Viet

Nam hien nay, nang cao chat lu'dng cham soc