Installing configuring administering Microsoft exchange 2003 server

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Microsoft 70-284

Installing, Configuring, and Administering

Microsoft Exchange 2003 Server

Version 26.0

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Table of Contents

Table of Contents..................................................................................................................................3

PART I: Installing, Configuring, and Troubleshooting Exchange Server 2003 (22 questions) ..............5

SECTION 1: Prepare the environment for deployment of Exchange Server 2003 (6 questions) .......................... 5

SECTION 2: Install, configure, and troubleshoot Exchange Server 2003 (3 questions) ..................................... 11

SECTION 3: Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment (4

questions) ........................................................................................................................................................ 16

SECTION 4: Upgrade from Exchange Server 5.5 to Exchange Server 2003 (1 question) .................................. 19

SECTION 5: Migrate from other messaging systems to Exchange Server 2003................................................. 20

SUBSECTION A: Use the Migration Wizard to migrate from other messaging systems (1 question)... 20

SUBSECTION B: Migrate from other Exchange organizations (0 questions) ........................................ 22

SECTION 6: Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange

organizations (3 questions) ............................................................................................................................. 22

SECTION 7: Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems

(3 questions).................................................................................................................................................... 26

SECTION 8: Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP

messaging systems (1 question)...................................................................................................................... 29

PART II: Managing, Monitoring, and Troubleshooting Exchange Server Computers (24 questions)..32

SECTION 1: Manage, monitor, and troubleshoot server health (5 questions)..................................................... 32

SECTION 2: Manage, monitor, and troubleshoot data storage (4 questions) ...................................................... 37

SECTION 3: Manage, monitor, and troubleshoot Exchange Server clusters (2 questions)................................. 42

SECTION 4: Perform and troubleshoot backups and recovery (11 questions).................................................... 44

SECTION 5: Remove an Exchange Server computer from the organization (2 questions)................................. 57

PART III: Managing, Monitoring, and Troubleshooting the Exchange Organization (26 questions)....61

SECTION 1: Manage and troubleshoot public folders (3 questions)................................................................... 61

SECTION 2: Manage and troubleshoot virtual servers (9 questions) .................................................................. 64

SECTION 3: Manage and troubleshoot front-end and back-end servers (4 questions) ....................................... 74

SECTION 4: Manage and troubleshoot connectivity (2 questions) ..................................................................... 78

SECTION 5: Monitor, manage, and troubleshoot infrastructure performance (8 questions)............................... 80

PART IV: Managing Security in the Exchange Environment (29 questions) .......................................90

SECTION 1: Manage and troubleshoot connectivity across firewalls (12 questions) ......................................... 90

SECTION 2: Manage audit settings and audit logs (4 questions) ...................................................................... 105

SECTION 3: Manage and troubleshoot permissions (3 questions).................................................................... 109

SECTION 4: Manage and troubleshoot encryption and digital signatures (7 questions)................................... 112

SECTION 5: Detect and respond to security threats (3 questions) .................................................................... 119

PART V: Managing Recipient Objects and Address Lists (17 questions) .........................................124

SECTION 1: Manage recipient policies (3 questions) ....................................................................................... 124

SECTION 2: Manage user objects (1 question) ................................................................................................. 127

SECTION 3: Manage distribution and security groups (8 questions) ................................................................ 128

SECTION 4: Manage contacts (1 question) ....................................................................................................... 137

SECTION 5: Manage address lists (4 questions) ............................................................................................... 138

PART VI: Managing and Monitoring Technologies that Support Exchange Server 2003 (31 questions)

..........................................................................................................................................................143

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SECTION 1: Diagnose problems arising from host resolution protocols (4 questions)..................................... 143

SECTION 2: Diagnose problems arising from Active Directory issues (2 questions)....................................... 146

SECTION 3: Diagnose network connectivity problems (25 questions)............................................................. 149

Total number of questions: 149

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PART I: Installing, Configuring, and Troubleshooting Exchange Server 2003 (22

questions)

SECTION 1: Prepare the environment for deployment of Exchange Server 2003 (6 questions)

QUESTION NO: 1

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory forest.

The forest root domain is named domain.root.

The domain structure is shown in the work area.

You plan to implement Exchange Server 2003 as the companywide messaging system.

Exchange servers must be deployed only in the testking.com and beijing.testking.com domains.

Each domain in the testking.com tree must contain mailbox-enabled users and mail-enabled groups.

You need to run the appropriate command or commands to ensure that the Active Directory

infrastructure is prepared to support this implementation.

Your solution must require the minimum amount of administrative effort.

Which setup command or commands should you run, and in which domains?

To answer, drag the appropriate setup command or commands to the correct domain or domains in the

work area.

Answer:

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Explanation

The network consists of a single Active Directory forest.

You plan to implement Exchange Server 2003 as the companywide messaging system. They are telling you that

they are going to deploy Exchange servers in the testking.com and beijing.testking.com domains but they

also tell you that Each domain in the testking.com tree must contain mailbox-enabled users and mail￾enabled groups.

Each domain in the testking.com tree must contain mailbox-enabled users and mail-enabled groups.

In this case, it does not matter how many child domains are down, you must domainprep for each domain that

hosts exchange users.

Reference

Exchange Server 2003 Deploy Tools

QUESTION NO: 2

You are the Exchange administrator for TestKing.

The company operates offices in Athens and Madrid.

The network consists of a single Active Directory forest, as shown in the exhibit.

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Each office consists of a single Active Directory site and contains domain controllers for only the local

domain.

You plan to implement Exchange Server 2003 as the companywide messaging system.

You plan to deploy Exchange servers in both sites.

You need to ensure that the Active Directory infrastructure is prepared is prepared to support this

implementation.

What should you do?

A. Run the setup /forestprep command in the forest root domain.

Run the setup /domainprep command in both domains.

B. Run the setup /forestprep command in the forest root domain.

Install the Exchange system management tools.

Delegate the role of Exchange Full Administrator at the Exchange organization level to the Domain

Admins group in both domains.

C. In the Madrid site, configure at least one domain controller as a global catalog server.

D. In the Madrid site, enable universal group membership caching and configure the Madrid site to refresh

the cache from the Athens site.

Answer: A

Explanation

You plan to deploy Exchange servers in both sites. The DomianPrep option creates the groups and permissions

necessary for Exhange Server to read and modify user attributes. You must run DomainPrep once in each

domain that contains an Exchange Server 2003 server, and any domain that hosts Exchange users. This means

both the Madrid site, and the Athens site.

Reference

Exchange Server 2003 Deploy Tools

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QUESTION NO: 3

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory domain named testking.com.

All network servers run Microsoft Windows Server 2003.

The company operates five offices worldwide.

Management plans to install Exchange Server 2003 on one member server in each office.

Users will use HTTPS, WAP devices, MAPI, IMAP, and SMTP/POP3 to connect to the Exchange servers.

You create a script to automate the installation.

IT administrators in each office will prepare the servers to support the scripted installation.

You need to specify any additional Windows Server 2003 components that will be required.

Which component or components should you specify? (Choose all that apply)

A. World Wide Web Service

B. NNTP service

C. SMTP service

D. POP3 service

E. ASP.NET

Answer: A, B, C, E

Explanation

Installing and Enabling Windows 2000 or Windows Server 2003 Services

Exchange 2003 Setup requires that the following components and services be installed and enabled on the

server:

• .NET Framework

• ASP.NET

• Internet Information Services (IIS)

• World Wide Web Publishing Service

• Simple Mail Transfer Protocol (SMTP) service

• Network News Transfer Protocol (NNTP) service

If you are installing Exchange 2003 on a server running Windows 2000, Exchange Setup installs and enables

the Microsoft .NET Framework and ASP.NET automatically. You must install the World Wide Web Publishing

Service, the SMTP service, and the NNTP service manually before running Exchange Server 2003 Installation

Wizard.

If you are installing Exchange 2003 in a native Windows Server 2003 forest or domain, none of these services is

enabled by default. You must enable the services manually before running Exchange Server 2003 Installation

Wizard.

Reference

Exchange Server 2003 Deployment Guide

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QUESTION NO: 4

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory domain named testking.com.

All network servers run Microsoft Windows Server 2003.

You plan to install Exchange Server 2003 on a member server named Exch1.

You use a domain user account named ExchAdmin to run the setup /forestprep command.

However, you receive an error message stating that the account does not have the necessary permissions

to perform this task.

You need to ensure that the ExchAdmin account can be used to run the setup /forestprep command.

To which two groups should you add ExchAdmin? (Each correct answer presents part of the solution.

Choose two)

A. Administrators on Exch1

B. Enterprise Admins in the domain

C. DnsAdmin in the domain

D. Schema Admins in the domain

E. Administrators in the domain

Answer: B, D

Explanation

ForestPrep extends the Active Directory schema for Exchange Server 2003. You must rin ForestPrep in the

domain where the schema master resides. To run ForestPrep, your account must be a member of the Enterprise

Admins group, and the Schema Admins group.

Reference

Exchange Server 2003 Deploy Tools

QUESTION NO: 5

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory forest.

The forest contains the forest root domain testking,com and one child domain japan.testking.com.

User accounts and group accounts are contained in the child domain.

Management decides to deploy Exchange Server 2003 as the companywide messaging system.

You prepare the forest to support a new Exchange Server 2003 organization.

Replication completes normally.

You install the first Exchange Server 2003 system in the forest root domain.

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You need to ensure that all user accounts can be mailbox-enabled.

What should you do?

A. Run the setup /domainprep command in the forest root domain.

B. Run the setup /domainprep command in the child domain.

C. Install Active Directory Connector (ADC) on a domain controller in the forest root domain.

D. Install Active Connector (ADC) on a domain controller in the child domain.

Answer: A, B

Explanation

Management decides to deploy Exchange Server 2003 as the company wide messaging system. This means

testking.com and one child domain japan.testking.com. The DomianPrep option creates the groups and

permissions necessary for Exhange Server to read and modify user attributes. You must run DomainPrep once

in each domain that contains an Exchange Server 2003 server, and any domain that hosts Exchange users. This

means both testking.com and japan.testking.com.

Reference

Exchange Server 2003 Deploy Tools

QUESTION NO: 6

You are the Exchange administrator for TestKing. The network consists of a single Active Directory

domain testking.com. All network servers run Microsoft Windows Server 2003. The relevant portion of

the network configuration is shown in the exhibit.

Each of the five offices is defined as a separate Active Directory site. Each site contains one global catalog

server, which also provides DNS services for all local computers. The global catalog servers are named

TESTKING1 through TESTKING5.

Active Directory replication is managed by the company’s networking group. The server in each branch

office replicates with the main office once a day after regular business hours. To avoid saturating the

WAN connections or overloading TESTKING1, the starting times for replication are staggered by one

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hour. Active Directory replication cannot be forced to occur at any time other than the regularly

scheduled replication interval.

Management decides to implement Exchange Server 2003 as the companywide messaging system. Each

office requires its own Exchange server, which must be located in a separate routing group. Necessary

hardware is purchased. All appropriate software is installed in each office to prepare for the installation

of Exchange. You install Exchange on a new server in the main office and create all of the routing groups.

Then you immediately begin to remotely install Exchange on a new server in one of the branch offices.

However, you are unable to select a routing group in which to place the server. You cancel the

installation.

You need to ensure that you can complete the installation of the branch office Exchange servers before

the end o the business day.

What should you do?

A. First configure the new server in each branch office to point to TESTKING1 as its primary DNS server.

Then install Exchange Server 2003 on the new server.

B. First configure the new server in each branch office to point to the local global catalog server as its

primary DNS server.

Then install Exchange Server 2003 on the new server.

C. On the new server in each branch office, install Exchange by running setup /choosedc and specify

TESTKING1.

D. On the new server in each branch office, install Exchange by running setup /choosedc and specify the

local global catalog server.

Answer: C

The question tells us that the Active Directory replication schedule cannot be modified nor can replication be

forced to occur outside of the schedule. Exchange server 2003 installation needs to lookup for the CG attributes

for Exchange, the new server site can’t been installed until the replication occurs. However, you can use the

new Exchange Server 2003 switch /chooseDC and select TestKing1 as the GC to successfully install Exchange.

This switch can be used to specify the domain controller that Setup must use during installation to read and to

write Microsoft Active Directory service information. You can use the /chooseDC switch in combination with

other Exchange 2003 Setup switches, including /domainprep.

Reference

Description of the /ChooseDC Switch in Exchange Server 2003 822593

Setup Options for Exchange Server 2003 822893

SECTION 2: Install, configure, and troubleshoot Exchange Server 2003 (3 questions)

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QUESTION NO: 1

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory domain named testking.com.

The domain contains two domain controllers named DC1 and DC2, which are also configured as DNS

servers.

The Exchange organization contains two servers, named TestKing1 and TestKing2 that run Exchange

Server 2003.

TestKing acquires a subsidiary named Humongous Insurance and opens a new office for the subsidiary.

You deploy a new domain controller named DC1 in a new domain tree at the new office. You configure

DC1 as a DNS server.

The relevant portion of the resulting network configuration is shown in the Network exhibit.

You install Windows Server 2003 on a new computer in the new office.

You name the new server Exch3 and join it to the humongousinsurance.com domain.

You begin to install Exchange Server 2003 on Exch3.humongousinsurance.com.

However, the installation fails, and you receive the message shown in the Error Message exhibit.

You need to ensure that you can successfully complete the installation of

Exch3.humongousinsurance.com.

What should you do?

A. Configure DC1.humongousinsurance.com as a global catalog server.

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B. Configure Exch3.humongousinsurance.com to use one of the DNS servers at Woodgrove Bank for DNS

services.

C. Configure a secondary zone for testking.com on the DNS server at Humongous Insurance.

D. Configure a conditional forwarder for the humongousinsurance.com zone at the DNS servers at

TestKing so that all queries for humongousinsurance.com are forwarded to

DC1.humongousinsurance.com.

Answer: C

QUESTION NO: 2

You are the Exchange administrator for TestKing.

The network consists of a single Active Directory domain named testking.com.

All network servers run Microsoft Windows Server 2003.

The relevant portion of the network configuration is shown in the exhibit.

Each of the five offices is defined as a separate Active Directory site.

Each site contains one global catalog server, which also provides DNS services for all local computers.

The global catalog servers are named GC1 through GC5.

Active Directory replication is managed by the TestKing's networking group.

The server in each branch office replicated with the main office once a day after regular business hours.

To avoid saturating the WAN connections or overloading GC1, the starting times for replication are

staggered by one hour.

Active Directory replication cannot be forced to occur at any time other than the regularly scheduled

replication interval.

Management decides to implement Exchange Server 2003 as the companywide messaging system.

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Each office requires its own Exchange server, which must be located in a separate routing group.

Necessary hardware is purchased.

All appropriate software is installed on each office to prepare for the installation of Exchange.

You install Exchange on a new server in the main office and create all the routing groups.

Then you immediately begin to remotely install Exchange on a new server in one of the branch offices.

However, you are unable to select a routing group in which to place the server.

You cancel the installation.

You need to ensure that you can complete the installation of the branch office Exchange servers before

the end o the business day.

What should you do?

A. Run setup /choosedc GC1

B. **MISSING**

A. **MISSING**

C. **MISSING**

Answer: A

Explanation:

They have already have installed Exchange on a new server in the main office and create all the routing groups.

To avoid saturating the WAN connections or overloading GC1, the starting times for replication are staggered

by one hour in this way they need to wait a least one hour because replication can’t be forced and they need to

wait replication from GC1 to GC2, GC3, GC4 and GC5.

They basically can do two things: Wait for replication al least 5 hours until the full mesh replication finish and

use repadmin or replmon to check that all the objects have been replicated from GC1 until to begin to install the

next Exchange. Or they can use the option setup /choosedc GC1. In this way they setup will query to CG1 for

Exchange objects info.

QUESTION NO: 3

You are the Exchange administrator for TestKing.

The company operates three offices.

The network consists of a single Active Directory domain named testking.com.

Each office has one domain controller that runs Microsoft Windows Server 2003.

You plan to deploy one Exchange Server 2003 computer in each office.

Each Exchange server must be placed in a separate administrative group.

The forest and the domain are already prepared to support Exchange Server 2003.

When you try to install the first Exchange server, you discover that you cannot choose an administrative

group in which to place the server.

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You cancel the installation.

You need to ensure that you can choose an administrative group during installation.

What should you do?

A. Install Exchange Server 2003 by running the setup /choosedc command and specify the local domain

controller.

B. Install Exchange System Manager. Create the administrative groups.

C. Install Exchange System Manager. At the Exchange organization level, assign the Exchange Full

Administrator permissions to the account used to install Exchange Server 2003.

D. At the Administrative Groups container level, use Active Directory Sites and Services to assign the Full

Control permission to the account used to install Exchange Server 2003.

Answer: B

Explanation

If the administrative group or routing group already exists, a server only can be assigned to a routing group or to

an administrative group during the installation phase.

By default, if one Exchange server has been installed only one administrative group, the First Administrative

Group exists. To be able to install the FIRST Exchange server in a different administrative Group than the

default, the required administrative group must be created prior to the installation.

The forest and the domain are already prepared to support Exchange Server 2003.

You must install the Exchange System Manager tool choosing a custom action during the setup.

Incorrect Answers

A. Exchange Setup includes the new /ChooseDC switch. You can now enter the fully qualified domain

name (FQDN) of a Windows domain controller to force Setup to read and write all data from the

specified domain controller (the specified domain controller must reside in the domain where you install

your Exchange 2003 server). When installing multiple Exchange 2003 servers simultaneously, forcing

each server to communicate with the same Active Directory® directory service domain controller

ensures that replication latencies do not interfere with Setup and cause installation failures.

"setup.exe" /ChooseDC “Your FQDN Server name here”

The principal reason to use this switch is to avoid errors during multiple Exchange setup running to

same time

C, D. Exchange System Manager by default is installed when you install the first Exchange server

Also is required to permit administrators who are assigned the Exchange Full Administrator

administrative role at the administrative group level to install and to remove Exchange Server 2003, to

upgrade servers, and to perform disaster recovery on servers that are in that administrative group. They

already have and account that is able to perform this task, same account that they have used to run

ForestPrep and DomainPrep switch’s

Reference

Exchange Server 2003 Deployment Guide