English for Tourism - 2 pdf

1

TOÅNG LIEÂN ÑOAØN LAO ÑOÄNG VIEÄT NAM

TRÖÔØNG ÑAÏI HOÏC TOÂN ÑÖÙC THAÉNG

PHOØNG THCN & DN

ENGLISH

FOR

TOURISM 2

Compiled by: ThS. ÑOÃ THÒ HOA QUYEÂN

Internal publishing

- HCMC, June 2010-

2

Content

Unit 1: Destination and tourist attractions ....................................1-10

Unit 2: Tour planning........................................................... 11 - 17

Unit 3: Tour operation - execution ......................................... 18 - 25

Unit 4: Local tour.................................................................. 26 - 30

Unit 5: Other local tour ......................................................... 31 - 36

Unit 6: Outbound- The custom regulations ............................ 37 - 40

Unit 7: Car hire .................................................................... 41 - 47

Unit 8: Alternative holidays and adventure holidays ............... 48 - 51

Unit 9: Business traveller, conferences .................................. 52 - 57

Unit 10: Health and Safety....................................................58 – 62

Tapescripts

References

3

UNIT 1

DESTINATION AND TOURIST ATTRACTIONS

A- WARM UP

I- Do you know these famous attractions? Match these pictures with the words below

a-bridge b-rock c-tower d-hill

e-grotto f-waterfall g-imperial mausoleum h-citadel

i-gongs festival j-national park k-theme park l-terraced field

1 2 3

4 5 6

7 8 9

4

10 11 12

II – Match the picture with the places in Vietnam below. There is more one choice

a- Nam Cat Tien b- Dalat c- Daklak d- Hoi An

e- HoChiMinh City f- Hue g- Ha Long h- Nha trang

i- Sapa j- Phu Quoc

B- PRONUNCIATION

The schwa /ә/ and /i/: unstressed vowel sound.

1- Listen to the poem. Circle the words which rhyme

Mr. Porter loves his pasta

No one else can eat it faster

Mr. Porter’s sister Rita,

Buys the pasta by the metre

Mr. Porter’s older daughter

Boils it all in tubs of water

2- In each sentence or phrase there are two vowels

which are not /ә/ . Listen and circle them

a- from Canada to China

b- The parrot was asleep

c- The cinema was open

d- The photographer’s assistant

e- A question and an answer

f- A woman and her husband

g- A pasta salad

(Extracted from exercise 7- English pronunciation in use, English phonetic and phonology-Peter Roach)

3- Underline the schwa in these words. Listen and check

Advice cousin machine tonight

recognize problem Similar adventure

(Extracted from unit 6- Know how 2)

C- LISTENING

The /

ðә ( before consonant)

shut the door / ∫٨t ðә dכ/

ði ( before vowels)

wait for the end /weit fә ði end

and /ænd/

әn( sometime n after t,d,s,z, ∫)

come and see/ k٨m әn si:/

fish and chips /fi∫ n t∫ips/

but /b٨t/

bәt : it’s good but expensive

/it’s gud bәt iks pensiv/

That /ðæt/ has weak form/ðәt/

when used in a relative clause

At /æt/ in final position

What’s he shooting at?

/әt/ I’ll see you at lunch

For /f כ /:in final position

What’s that for?

/fә/ before consonant

/fәr/ before vowel

Strong form in final position “

to “ of, can, from,to,as, shall”

5

I- When we look at the movement of tourists (tourist flow), there are three types of

tourism. Match them with their definitions.

1. domestic tourism a- people leaving their country to take holidays

2. inbound tourism b- people taking holidays in their own country

3. outbound tourism c- people entering the country from abroad to take holidays

II- Where does tourist go?

1-Listen to the numbers. Which one do you hear?

a- 19,000/90,000 b. 18 million/80 million c- 13.5/30.5 d- 15/50

2- Listen and complete the table

Position Country Number of tourists

1

st

2

nd

3

rd

4

th

5

th

6

th

7

th

8

th

9

th

10th

(Extracted from listening task, unit 2, tourism 1- Keith Harding-)

3- Fill in the missing information on this departure board.

Destination Flight No. Gate No. Flight information

Edinburgh Super Shuttle Boarding

BA 838 Checking in

Dublin 6

Athens

4- Listen to people suggesting places to visit. What is the famous about each place?

Check the answer.

1- City park: a) Cultural events b) botanical garden

2- Art museum a) French paintings b) Japanese art

3- Zoo a) snake house b) elephants and lions

4- City hall a) Mayor’s room b) art collection

(Extracted from national certification- Listening skill- level B- Le Huy Lam)

D-VOCABULARY

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Fill out the table below as example:

Harbor castle damp music festival concert metro

Campsite countryside nightlife waterfall art gallery temperate

Chilly heritage coastline pagoda inn

Climate Natural

feature

Built

attractions

Events Food, drink,

entertainment

Accommodation transpor

t

Rainy Beach Cathedral Carnival Restaurant Hotel Train

READING

The Balearic Islands

Floating between Spain and the North African coast, the Balearic Islands offer the

perfect location for a fantastic holiday. There are four main islands for you to choose

from, each with their own special atmosphere.

The gorgeous climate boast more than 300 days a year of guaranteed sunshine, making

the islands the ideal setting for a beach holiday. The long hot summer stretches form

May to October, with temperatures around 27oC – just right for relaxing and getting a

tan.

The islands offer a number of attractions for tourists. Sun-seekers will love the

fabulous beaches. Fun-seekers will enjoy the exciting nightlife – the clubs and discos

of Ibiza provide plenty of entertainment for young people. But there’s more to these

islands than sun and fun. You can also enjoy wonderful architecture. (The Gothic

cathedral at Palma is well worth visiting), hilltop villages, olive groves, great food, and

hidden beaches. You can take a relaxing fishing or sailing trip, or go to one of the

many festivals. If you go in June, don’t miss the spectacular Fiesta of San Juan at

Ciutadella on Minorca.

Whatever you want from a holiday, the Balearics will help you find it.

Focus on the verbs and fill out the table below:

Climate Geography

location

Natural feature Main attractions Others

Reading 2:

7

Pre-reading:

Is tourism always beneficial to the people of the host country? What drawbacks might

there be for a country which is heavily dependent on tourism? How might tourism

affect traditional ways of life?

Skim and scan:

Tick those the author mentions in the reading

a-  Property prices have gone up

b-  Native burial grounds have been dug up

c-  Traditional ceremonies have been commercially exploited

d-  Hawaiians no longer speak their own language

e-  Hawaiians have had to move from their lands in order to make way for tourist

facilities

f-  Street crime is on the increase

g-  The fishing industry has suffered as a result of tour-boating

Aloha! Welcome to paradise

Tourism has meant an invasion of all that is sacred to our

people. Our culture has been turned into a “hula marketing”

campaign. We are romanticized, to appeal to the fantasies of

world travellers. Popular images show smiling, flower

adorned girls and hula dancers, exotic moonlit feasts with

natives serving hand and foot. This kind of marketing and promotion perpetuates racist

and sexist stereotypes that are culturally inappropriate and demeaning. It sells an

artificial cultural image with complete disregard for the truth. Meanwhile the ground is

literally cut away from beneath us.

Last year, on the southern shores of Kauai at a development site called Keonaloa, a

well-known ancient Hawaiian burial ground was excavated to make way for a

condominium resort project. Community opposition saved one acre to relocate all the

graves excavated from a total of 22 acres of burial grounds incorporated into the

planned resort and will be used as a marketing feature of the development.

Native Hawaiians will continue to be angered at such disregard for sacred sites and the

bones of our ancestors, whose spirits will be further desecrated by the inquisitive stares

of flocks of tourists.

On Maui Island, at a place called Honokahua, a developer’s excavations unearthed

over 1,100 intact burial bundles, wile local community groups protested in anger. It

took mass demonstrations before the developer stopped. Elsewhere we have not been

so lucky, losing a Supreme Court ruling to prevent drilling on religious sites.

8

Hawaiian families and communities who have lived for generations in a particular

valley or along a river are still forced out by a proposed golf course or hotel. Recently

this happened to families in Hanna and Maui, as well as to farming communities in

Maunawili and Waianae on Oahu. Displaced Hawaiians commonly find their way to

remote beaches only to be evicted later. Crowded beaches and commercial tour￾boating threaten shoreline fishing through noise or chemical pollution. Tourism is

cutting the ties between native Hawaiians and our land, culture, tradition and lifestyle.

As it gets more difficult to continue out traditional ways of life Hawaii becomes more

and more dependent on an already uncertain and overdeveloped tourist industry.

(The new internationalist July 1993)

Comprehension

1- Write the number of the paragraph which contains the following information

a- A tourist resort has been built on a sacred Hawaiian burial ground

b- Tourism has forced Hawaiians to abandon their traditional ways of life

c- The host culture is presented to tourists in ways which degrade the country and its

people.

2- What is “hula marketing” why is the author critical of it?

3- In what ways have the religious beliefs of native Hawaiians been disregarded by

tourist development? How have some Hawaiians demonstrated the way they feel about

this disregard for their culture?

4- Select the collocations (multi-word expressions) in the text which are used instead

of the descriptions on the following page.

Description Collocation

A law passed by the Supreme Court A Supreme Court ruling

People representing different local communities

A project to build a resort composed of condominium

Collections of human remains which are untouched

Girls who are covered with flowers

An unreal representation of a particular culture

Boats used to take paying passengers on sight seeing

trips

Traditional local meals which are held at night in the

open air

(EXTRACTED FROM TOURISM – NEIL MCBURNEY)

VOCABULARY

I- Architect feature

9

Match the pictures of architectural features with the glossary of terms

Glossary

Joist timber or steel supporting for the

ceiling or the building

Portal a large impressive door or

entrance

Arch curved structure with straight sides,

often supporting a bridge or the roof of a

large building

Bracket right-angle support projecting

from the wall , holding a shelf

Cupola a roof having a rounded form ,

hemispherical form or near so, lantern

Dome round roof on a building

Minaret tall, thin tower, usually

forming part of a mosque.

Column tall, solid vertical post made of

stone supporting or decorating a building

or standing alone

Rotunda round building; especially,

one that is round both on the outside and

inside

Façade the front wall of a large building

that you see from the outside.

Spire tall, pointed tower on the top of a

church

Obelisk a tall pointed stone column with

four sides, put up in memory of a person

or an even

Tower tall, narrow building, or part of a

bulding,either square or round

Vaulted ceiling decorated roof made

from a series of arches joined together

Lattice ceiling strip crossing each other

with square and diamond-shaped spaces

left between, forming network

1 2 3 4 5

6 7 8 9 10