(Đồ án hcmute) monitoring and controlling the deployment project at avery dennison rbis vietnam

Ho Chi Minh City, December, 2021

MINISTRY OF EDUCATION AND TRAINING

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION

CAPSTONE PROJECT

INDUSTRIAL MANAGEMENT

MONITORING AND CONTROLLING THE

DEPLOYMENT PROJECT AT AVERY DENNISON RBIS

VIETNAM

LECTURER: PhD. NGUYEN KHAC HIEU

STUDENT: BUI THI HUYNH NHI

SKL 0 0 8 2 4 6

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MINISTRY OF EDUCATION AND TRAINING

HCMC UNIVERSITY OF TECHNOLOGY AND EDUCATION

FACULTY OF ECONOMICS

Student: Bui Thi Huynh Nhi

ID student: 18124202

Course: 2018

Major: Industrial Management

Instructor: Ph.D. Nguyen Khac Hieu

Ho Chi Minh City, December 2021

GRADUATION THESIS

TOPIC:

MONITORING AND CONTROLLING THE DEPLOYMENT PROJECT AT

AVERY DENNISON RBIS VIETNAM

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INSTRUCTOR’S EVALUATION

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HCMC, date …month…year……

Instructor

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ACKNOWLEDGEMENTS

First of all, the author honestly wants to express my gratitude toward all the

lectures at HCMC University of Technology and Education for teaching the author

within 4 years at the university. They truly gave the author valuable knowledge and

help the author to grow myself every single day. In particular, the author would like to

thank my instructor – Ph.D. Nguyen Khac Hieu for taking his time and dedication to

give the author the right direction with great advice to complete the thesis on time.

Secondly, the author genuinely thanks the Avery Dennison RBIS Vietnam

Company for giving the author an amazing opportunity to take an internship in such a

great and professional environment. Through that, the author can learn a lot of new

things from other experienced members and expose to real and challenging tasks at the

workplace to improve and develop my skills. The author sincerely would like to thank

all the members of the GPD department especially the project management team

where the author was mainly evolving into. The author especially thanks my manager -

Mr. James Li for guiding and sharing with the author useful information about the

company business. Huge thanks to Mr. Lam Nguyen & Mr. Uy Huynh for assigning

the author tasks and enthusiastically guiding and supporting the author complete the

tasks well during the internship period.

Finally, the author also would like to give tremendous thanks to all of my friends

as well as my family who always motivate and support the author along the way.

HCMC, date …month…year……

Student

Bui Thi Huynh Nhi

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LIST OF ABBREVIATIONS

ABBREVIATION EXPLANATION

ACS Avery Commerce Suite

AD Avery Dennison

ADVN Avery Dennison Viet Nam

AW Art Work

BTC Benchmark Target Costing

C&C Care & Content

CFE Commercial Front End

CS Customer Service

DRF Development Request Form

HC Headcount

E2E End to End

EHS Environment, Health & Safety

ETA Estimated Time of Arrival

FC Forecast

FMEA Failure Mode & Effect Analysis

FT Fast Track

GPD Global Program Deployment

GSPD Global Sampling and Product Deployment

IC Internal Company

IPPS In-Plant Printing solution

LT Lead time

MOQ Minimum Order Quantity

O2D Opportunity to Deployment

OE Order Entry

OS Outsource

PA Production Artist

PE Production Engineer

PIC Person in charge

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PLN Planning

PM Project Manager

PO Purchase Order

PPC Production Planning Coordinator

RBIS Retail Branding & Information solution

SB Service Bureau

SC Supply Chain

SKU Stock Keeping Unit

SOP Standard Operating Procedure

STD Standard Time Delivery

TA Talent Acquisition

TQ Total Quality

UPH Units per hour

WD Working Day

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LIST OF TABLES

Table 2.1 Project life cycle______________________________________________18

Table 3.1 Pre-deployment process in detail _________________________________27

Table 3.2 The deployment process in detail_________________________________28

Table 3.3 Basic project deployment model _________________________________30

Table 3.4 Project initiating ______________________________________________33

Table 3.5 Project planning ______________________________________________35

Table 3.6 Project executing _____________________________________________36

Table 3.7 Project monitoring and controlling _______________________________38

Table 3.8 Project monitoring and controlling in detail ________________________39

Table 3.9 Program specification of Coach RFID_____________________________48

Table 3.12 Steering committee___________________________________________49

Table 3.13 Core team __________________________________________________50

Table 3.10 Item list____________________________________________________51

Table 3.11 Forecast ___________________________________________________52

Table 3.14 Action plan _________________________________________________52

Table 3.15 Gantt chart of the Coach RFID project ___________________________53

Table 3.16 Factory list _________________________________________________55

Table 3.17 Material information _________________________________________56

Table 3.18 Items information ____________________________________________57

Table 3.19 Item information_____________________________________________57

Table 3.20 Capacity readiness status ______________________________________58

Table 3.21 Updated action plan for COACH RFID project_____________________60

Table 4.1 Online courses _______________________________________________71

Table 4.2 Lesson learned _______________________________________________73

Table 4.3 Checklist question ____________________________________________73

Appendix 1: Updated Gantt chart for COACH RFID project ___________________78

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LIST OF FIGURES

Figure 1.1 AD Labelling .................................................................................................5

Figure 1.2 Car graphic wrap............................................................................................5

Figure 1.3 AD retroreflective material............................................................................5

Figure 1.4 One of the AD apparel solutions....................................................................6

Figure 1.5 RFID tag ........................................................................................................6

Figure 1.6 One of AD Printers solutions.........................................................................7

Figure 1.7 Pressure-sensitive tapes .................................................................................7

Figure 1.8 One of AD medicals ......................................................................................7

Figure 1.9 One of AD fastener solutions.........................................................................8

Figure 1.10 Avery Dennison RBIS Vietnam ..................................................................8

Figure 1.11 AD Logo ......................................................................................................9

Figure 1.12 HTL product ..............................................................................................11

Figure 1.13 PFL label....................................................................................................11

Figure 1.14 Woven label ...............................................................................................12

Figure 1.15 POS label ...................................................................................................12

Figure 1.16 RFID Hangtag............................................................................................12

Figure 1.17 Organizational chart...................................................................................14

Figure 2.1 Project kick-off factors ................................................................................17

Figure 2.2 Risk register.................................................................................................23

Figure 2.3 Kanban board...............................................................................................24

Figure 2.4 Probability and Impact Matrix.....................................................................24

Figure 3.1 GPD Organizational chart............................................................................25

Figure 3.2 The pre-deployment process........................................................................27

Figure 3.3 The project deployment process..................................................................28

Figure 3.4 Program specification template ...................................................................34

Figure 3.5 A3 tracker ....................................................................................................41

Figure 3.6 Action plan...................................................................................................42

Figure 3.7 Team register ...............................................................................................42

Figure 3.8 Risk register.................................................................................................44

Figure 3.9 Weekly report ..............................................................................................45

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Figure 3.10 Risk register for the COACH RFID project ..............................................60

Figure 4.1 Kanban board...............................................................................................68

Figure 4.2 Backup plan .................................................................................................70

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