Collection development in the digital age

COLLECTION

DEVELOPMENT

IN THE DIGITAL AGE

JG U YEN

iC LIEU

Spted by

MAGGIE FIELDHOUSE

AUDREY MARSHALL

Collection

Development

in the

Digital Age

Collection

Development

in the

Digital Age

Edited by

Maggie Fieldhouse and

Audrey Marshall

facet publishing

o

'Q This compilation: Maggie Fieldhouse and

Audrey Marshall 2012

The chapters: the contributors 2012

Published by Facet Publishing,

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ISBN 978-1-85604-746-3

First published 2012

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Contents

Foreword ............................................................................................................................................................vii

Liz Chapman

Contributors ......................................................................................................................................................ix

Introduction ......................................................................................................................................................xv

Audrey Marshall and Maggie Fieldhouse

Part 1: The concept and practice of collection developm ent 1

1 The concept of collection development in the digital w o rld .............................3

Sheila Corrall

2 The processes of collection management ....................................................................... 27

Maggie Fieldhouse

Part 2: Trends in the development of e-resources _ 45

3 An overview of e-resources in UK further and higher education.................. 47

David House

4 Supporting online collections: the role of online journals in a

university co llectio n ...................................................................................................................... 59

Jane Harvell

5 Electronic books in academic libraries: a case study in Liverpool, U K......71

Terry Bucknell

6 E-book collection development in public libraries: a case study of the

Essex experience................................................................................................................................83

Martin Palmer

7 Stewardship and curation in a digital w o rld ................................................................93

Bradley Daigle

Part 3: Trends in library supply _________________ _______________ 29?

8 Managing suppliers for collection development: the UK higher

education perspective.................................................................................................................111

David Ball

9 Outsourcing in public libraries: placing collection management in the

hands of a stranger? ..................................................................................................................125

Diana Edmonds

COLLECTION D EVELO PM EN T IN THE DIGITAL AG E

10 Open access......................................................................................................................................137

David Brown

11 Collection development and institutional repositories......................................149

Josh Brown

Part 4: Making and keeping your collection effective 163

12 Collection development policies for the digital a g e ............................................165

Wendy Shaw

13 Information literacy for the academic librarian in the digital

information age: supporting users to make effective use of the

collection .......................................................................................................................................... 181

Tracy Mitrano and Karrie Peterson

14 Supporting users to make effective use of the collection ..............................197

Ruth Stubbings

15 Engaging with the user community to make your collection work

effectively: a case study of a partnership-based, multi-campus UK

medical school............................................................................................................................... 211

Jil Fairclough

In d e x.................................................................................................................................................................223

Foreword

Liz Chapman

The Digital Age has brought us opportunities and challenges. Most library services face

a:tacks from those who believe that we are no longer needed as ‘everything is on the

internet’. We face challenges from governments who in the light o f economic uncertainty

fail o see value in public libraries. We face challenges from students whose fee regimes

imbic them with entidement aggression about what a library can and should do for them.

V t we know that our work in developing collections is important to preserve the past,

support the present and plan for the future. Our fundamental responsibilides in collection

development have not changed, but our methods have.

C ne hundred years ago in 1911 the British Library o f Political Science (now the LSE

Library) reported that in six months it had received and made available 29,287 books; a

rate which the Librarian noted was twice that o f the British Museum (now the British

Libnry). In those times the Librarian would go out and search for materials. Sidney and

Beatrice Webb came back from the USA laden with library materials, an agreement to an

exchange o f publications with Columbia University and a dislike o f ice cream.

B-iilding the collection was paramount, but despite vaulting ambitions no collection

couU ever cover everything. It was probably never possible, even in ancient Nineveh to

brin* together alii recorded knowledge. We cannot hope to do this in the 21st century,

but ve do need to develop clear policies on what we will collect and maintain for future

generations. Collections on library shelves or in remote physical storage must now be

miriored by storage and preservation o f the digital. We must make policy in consultation

wit! those we serve but also have an eye to the future. It may sometimes seem like a

tharkless task but future generations will thank us. Equally we must decide when we need

to d) the procuring and when we can pass basic work to others. Finally, and this horrifies

so n r library users, we need to know how to weed out unwanted stock.

Tiis book stands on the shoulders o f previous texts, notably ]enkins and Morley’s

ColUtion Management in Academic Libraries (second edition 1999) and Clayton and Gorman’s

i Mat aging Inform a,tion Resources in IJbraries: collection management in theory and practice (2001).

At tie end o f the 20th century these authors pointed to the speed with which journals

wen becoming electronic and there was an idea that books might go the same way albeit

mor: slowly. Now we are in the enviable position o f being able to read a digital version

or Simucl Pepys's Diary o n a clear portable screen and immediately discover the meaning

o: .i cane words or a photograph o f a location from a touch o f the screen. This implies

a direrent kind < t' collection development but still requires an eye to future preservation.

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CO LLECTIO N D EV ELO PM EN T IN THE DIGITAL AG E

Collection development (building) and collection management :maintaining) are

merging as the digital pushes its way to the fore. It is not sensible <>r economical to

develop duplicate collections which may not be used, or for which we might not have

space, and at the same time we are pushing services outside our library w alls - spinning

out content and ‘signposts’ to offices and homes.

We use networks to spread our collections outwards - both within our institutions and

beyond. We use networks to direct our users towards other useful services they mav need

and to build collections co-operatively with others. Networks help us to operate in an

( )pen Access environment anti to build collections in digital repositories. We have our

own networks to support our work: professional networks, to share collections anti those

which intersect with publishers and suppliers. The continued vibrancy ot the 30 year old

Charleston Conference is one such version o f a professional network. Yet despite the

advances in technology and the concomitant increased accessibility ot collections, our

work still depends on people. We need people who can build and bring in collections in

all formats. We need people who can explain what we have and how to use it. Finally ot

course we need people to use the collections we develop. It’s all about the people.

In our better moments I hope that library staff would agree that we are privileged to

work in an area which is constantly changing and which gives us the opportunity to

develop our roles and to learn new ways o f doing things. This book will help us to

consolidate this learning and move on confidently in collection development.

Liz Chapm an

D irector o f Library Services

L ond on School o f E co n o m ics and Political Science

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Contributors

David Ball is Head of Academic Development Services at Bournemouth University. He

i> recognized as a leading practitioner and speaker, particularly in the field o f library

purchasing, having led innovative tenders tor e-books, books and journals, and chairing

national and regional library procurement organizations in higher education. Most

recently he has led, on behalf o f all the English universities, probably the most valuable

and complex tender for books and e-books vet seen. He also has experience o f procuring

and implementing virtual learning environments (VLEs). He is a member o f various

bodies, such as the Board o f SC O N U L and the JIS C Collections Electronic Information

Resources Working Group. He has a strong publishing record and is a frequent speaker

at conferences, particularly on e-books, V LEs and procurement.

David Brow n has been involved in scholarly communication for nearly 40 years, which

have included ten years with Elsevier in Amsterdam, Pergamon Press in Oxford and a

number o f years in the USA and the U K with various intermediaries (Faxon, Blackwells

and Ingenta). He also recently spent six years at the British Library investigating scholarly

communication developments. For many years he also ran his own consultancy, D JB

Associates, which focused on scholarly publishing trends. David was joint editor o f the

monthly Scholarly Communication Report from its inception to conclusion, and has

produced a large number o f research articles on document delivery as well as two books

published by Bowker/Saur entided Electronic Publishing and Libraries (1996) and The Impact

o f Electronic Publishing (2009). David is currently an honorary research fellow and is also

reading for a doctorate degree at University College London. He is also part o f the

C IB ER research team.

Josh Brown is a programme manager for the Joint Information Systems Committee (JISQ

in the UK, managing research and development projects in the areas o f research information

and scholarly communications. Before joining J ISC, he was Project Officer for the SHERPA

LEAP digital repository consortium within the University o f London, advising the 14

consortium members on a range o f issues including research reporting, e-theses, non-textual

content, overlay journals and Open Access. He also contributed to the Research Excellence

Framework data collection pilot whilst working at the University o f Sussex and worked on

Sussex Research Online, the university’ s digital repository His research interests include

evolving digital repository practice, scht -larlv communications, copyright and open access.

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CO LLECTIO N D EVELO PM EN T IN THE DIGITAL AGE

Terry Buckneil is Klectronic Resources Manager at the University o f I .iverpool where he

manages an extensive collection of e-journals, databases and e-books, as well as the online

services, including L’BSCO Discovery Service and SFX , through which they are accessed.

Me gained a BSc in Physics from the University o f Manchester before gaining his MA in

Librarianship at the University o f Sheffield. He was previously Engineering Libranan at

the University o f Leeds. Terry is a member o f the ( '( )UNTKR Kxecutive ( Committee, a

member o f the editorial board o f The Serials I Jbrarian, and is a former member o f the

UKSG management committee. He was a member o f the J1SC 1 -Books Observatory

Project Board, was Project Leader for the JlSC-funded ticTOCs project and is a member

of several publishers’ Library Advisory Boards. He has published articles in Serin/s and

Learned Publishing and has presented plenaries at the UKSG and ASA conferences.

Sheila CorraLl is Professor o f Librarianship and Information Management in the

Information School at the University o f Sheffield, where she is Graduate Research Tutor

and Head o f the Libraries and Information Society Research Group. She co-ordinates

the Academic and Research Libraries module and lectures on information resources,

collection management and the management o f library, information and IT services.

Before moving to Sheffield, she worked as a chiet cataloguer, information specialist,

library manager and strategic director in public, special, national and academic library

and information services, most recently as Director o f Academic Services at the

University o f Southampton. Her research interests focus on the application o f strategic

management concepts to library and information services and the development o f

professional roles and competencies. She served as the first President o f the Chartered

Institute o f Library and Inform ation Professionals (CILIP) and led the group that

developed a definition o f information literacy for the UK.

Bradley D aigle is Director o f Digital Curation Services and Digital Strategist for Special

Collections at the University o f Virginia Library. He is also Principal Investigator on a

grant funded by the Andrew VC'. Mellon Foundation entitled: Born Digital Materials: An

Inter-Institutional Model for Stewardship. He has published on topics such as mass

digitization, digital stewardship and sustaining digital scholarship. His research interests

also include the history o f the book, early modern natural history and James Boswell.

D iana Edm onds is Head o f the Libraries Division o f G IX , a charitable social enterpnse

which currently manages leisure services for more than 20 local authorities. She was

formerly Assistant Director o f Culture, Libraries and Learning in the London Borough

o f Haringey. Before moving to Haringey, Diana was Managing Director o f Instant

Library Ltd, a company which specialized in the outsourcing o f a range o f library and

information services. She has published extensively, regularly gives papers at conferences

and workshops and is particularly interested in the design o f libraries and in the use o f

technology in libraries.

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CO NTRIBUTO RS

J il Fairclou gh is Medical School Librarian at Brighton and Sussex Medical School

(BSMS), Brighton, UK. She has worked in healthcare libraries for over ten years, including

within the National Health Service (NHS) and more currently higher education. She

manages library services as well as being the lead for e-learning at BSMS. In her life before

libraries, she worked in advertising and has a particular interest in the exploitation and

marketing of library services. She has written and spoken on marketing and usage o f e￾resources, particularly in partnership environments. She teaches information skills and

evidence-based medicine on the undergraduate curriculum at BSMS.

M aggie Field house is a Lecturer at the Department ot Inform ation Studies at

University College London, where she is module tutor for the Collection Management

and Management modules on the MA Library and Inform ation Studies Programme.

Previously Deputy Librarian and Inform ation Services Manager at the University o f

Sussex she has extensive experience in academic libraries and has also worked for a library

management system supplier. She is actively involved in research, having interests in

information literacy and information seeking behaviour and participated in the

C IB E R /JIS C /B L Google Generation project, contributing to the final report and

presenting the findings at LILAC, Umbrella and other conferences.

Jane H arvell is Head o f Academic Services at the University o f Sussex Library. She has

over 20 years’ experience working with researchers and research collections at the British

Library, London School o f Econom ics (LSE) and Sussex. She has written and spoken

on alternative methods and models o f providing core collections and support services

dunng a time o f limited resources in academic libraries and on the changing nature o f

scholarly communication. She is particularly interested in the potential for developing

collaborative relationships between scholarly publishing and academic libraries. Jane is

on the editorial board o f The Serials Ubrarian, is a member o f the Marketing Committee

o f UKSG and is on the SA G E Library Advisory Board.

David H ouse studied German Language and Literature at the University o f East Anglia

and Librarianship at University College London. After a short spell in Norfolk County

Library, he joined Brighton Polytechnic as a lecturer in library and information studies.

Subsequendy he moved into the polytechnic’s library service, becoming its head in 1982.

In 1988 he was appointed Assistant Director at the Polytechnic, with a particular

responsibility for managing its transition from a local authority institution to a corporate

bodv. From 1991 to 2010 he was Deputy Vice-Chancellor at the University ot Brighton,

with responsibility for corporate planning, information services, personnel and estates

development. He has held office in the Library Association and CILiP, with a particular

interest in education and accreditation and has been a member o f the main board o f

J1SC since 2001. He currently chairs the board o f J ISC Collections, which provides digital

resc urces to the further and higher education communities in the UK

COLLECTION D EVELO PM EN T IN THE DIGITAL A G E

Audrey M arshall is a Senior Lecturer in the School o f Computing, I-Engineering and

Mathematics at the University o f Brighton, UK, where she is course leader for the MA

in Information Studies. She teaches collection development and information service

management. Before joining the university, she worked in a range o f library and

information sectors, including public libraries and health information services. Her

research interests revolve around the uses o f information and ICTs for health, focusing

particularly on information literacy in a public health context. She has published articles

in a range o f library and information journals and publications.

Tracy M itrano is Director o f Information Technology Policv and Computer Policy and

Law' Programs at Cornell University. She also holds an academic appointment as an

adjunct assistant professor in Information Science. She has a doctorate in American

History from New York State University at Binghamton and a Juris Doctor degree from

the Cornell University Law School. She currently writes a blog for the US online journal

Inside Higher Lid entitled ‘Law, Policy and IT?’

M artin Palm er is Principal Officer for Essex County Council’s Library Service, where

he has worked in a variety o f roles since the mid-1970s. He led the Kssex element o f a

LASF.R Foundation-funded scheme to test the feasibility o f e-books in public libraries

in 2004, and has been closely involved in the further development o f e-services there

ever since. Martin is also a member o f the operational board o f Book Industry

Communication (BIC ), and chairs B IC ’s E4Libraries Committee (promoting the use o f

standards in library technology) and the B IC /C IL IP R FID in Libraries Group. He is also

the Society o f Chief Librarians’ representative on the Public Lending Right Management

Board, and is the author o f a number o f items on e-books and RFID, including Facet

Publishing’s 2009 publication Making the M ost o f RFID in Libraries.

Karrie Peterson is Assistant Director for Research and Instruction at the University o f

Pennsylvania Libraries, where she leads the development o f library programs to support

student learning o f information and media literacies for the digital age. Her particular

interests include advances in learning sciences and assessment o f student learning, new

technology-supported pedagogies, innovation in academic libraries, knowledge

management for user-centred services, and organizational effectiveness.

Wendy Shaw is a Teaching Fellow in the Department o f Information Studies (DIS) at

Aberystwyth University She is also a Fellow o f the Higher Liducation Academy (FHF.A).

A short-term contract as a Development Officer for the department, on the ‘N O F ICT

Training for Public Librarians’ project, led her to working in the department’s Open

Learning Unit (OLU) until 2008. She now has teaching responsibilities in the department

in the areas o f Collection Management and in School Libraries and Learning Resources,

to full-time and distance learning students at undergraduate and postgraduate level.

Research interests include sports and motivation, learning styles and lifelong learning.

CO NTRIBUTO RS

Ruth Stu bbin gs is Head o f Academic Services at Loughborough University Librarv.

She leads the Library I 'acultv Teams that support the information needs o f the academic

departments. She has worked in a variety o f library and information sectors, including

special, commercial and higher education. She is particularly interested in the

development o f student study skills, including information literacy; the exploitation and

marketing o f library services; and managing users’ expectations. To this end she has been

involved in several projects that ensure greater access to resources and the development

o f teaching material that helps develop students’ academic literacy skills. She is Deputy

Chair of the C IL IP CSG Information Literacy Group, Chair o f the editorial board o f

the Journal o f Information Literacy, Webmaster o f the Information Literacy website and

a member o f the SC O N L'L Working Group on Information Literacy.

xiii